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April 2024 by Eric Anderson
Just sat on hold for 30 min trying to get a prescription status. Not the first time. Taking my business elsewhere
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December 2023 by Google user
Crenshaw branch habdled my problems great. I was sick with a cold and stressed out, then Dr. Ash came to my rescue. Thank you for your help.
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October 2023 by Preggy B.
The pharmacy is completely unhelpful! The pharmacy tech shouldn't be working around people.
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October 2023 by C. W.
I don't care if a 1000 motorcycles are parked in the lot and carrying on in front of the CVS because that's what they allow (disgustingly) Nevertheless when I drive 25 minutes from my house to get pain medication because I have a fever, I don't want to see them closed before normal business hours for absolutely no reason. Fuck them
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September 2023 by Destiny C.
Deserves 0 stars idk why this is an option to give them one star anyways , HORRIBLE SERVICE AT AT the pharmacy! Especially the guy pharmacist which I believe he's the only one there he's so lazy and rude I've been here to transfer my prescription twice each time he says it's going to take a few days ? Which in reality I've called other pharmacies and it only takes an hour mind you I've worked in this field before it should never take more than even two days I've never heard of this . In these times our medication is very important why would someone do this? It's not even in protocol . He's the tall Asian dude only one there complete JERK! Any other cvs I've called very nice , polite , and good at giving my emergency prescriptions within an hour not even a a whole month or week! I can't stand to see his face that I don't even care to come to this CVS anymore he's the rudest person with no reason .
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August 2023 by Kátia M.
Excellent customer service and adorable dogs shop at this store Very fastJust wish cvs corporate made the candy cheaper$25 for 90 pcs of nerds is crazy but that isn't the cashier's fault
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August 2023 by Frank Garbutt
It said here they closed at 11pm. But I got there at 9:46p (Saturday) and they were closing. Allowed in and got much needed disinfectants and cough drops.
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July 2023 by Larry J
CVS Crenshaw- Train your employees! Train your employees! Train your employees.Most of your pharmacy employees including some pharmacist don't know how to code a basic co pay in your system!Month after month after month I have to go thru 2 to 3 employees inorder to find one that knows how to code a co pay!Most of them rather waste time trying to convince the customer something is wrong with their co pay card saying (ie, card expired! Card is not compatible with your insurance, etc) all which turns out to be straight up lies. The card works every time once you stumble upon an employee that knows what they doing!For Compliant's placed thru their complaint number, Been told a District head will contact me, however, todate I've not heard anything!At this rate I guess CVS will be next in line closing stores due to horrible customer service
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June 2023 by John Anthony
I have experienced another awesome treatment at the Crenshaw Location. This Pharmacy Staff operates like a well oiled machine or are they Actually Ai. Anyway, I am proud that You are my Pharmacy.
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May 2023 by Mykalah L.
No one has a name tag on . I drop off cameras all the time here & this time -- none of my photos are found .. even after I called yesterday and was told all 5 of my camera/ photos were ready. The supervisor is absolutely clueless about how the process of photos work here and has a attitude; when me the customer just wants my photos.
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April 2023 by Holland Morris
Great customer service when you need help finding something in the store as well as friendly & great customer service.
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April 2023 by Isabel Williams
Nice environment. Did not had to wait to long for service. Friendly atmosphere.
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February 2023 by Jane M.
Worse customer service ever Pharmacy is ridiculous! I called yesterday twice and was greeted by Steven and wanted me to call a different time and day because they were busy. I called this morning again and same thing can you call at a different time we are busy like no !!!! You can wait then for 20-30 mins ok that's fine I'll wait. He put me on hold but you know like if he just had me on mute because the hold music that's usually plays during your hold time wasn't playing so we all know that annoying hold music . And it was just a muted. I waited for more then 35 mins. And they finally hung up the phone on me. This is frustrating and unprofessional. My patient was waiting their for his medication and they failed to help us out. Poorly managed pharmacy would never recommend nor have an experience there. I would put negative starts if they were available.
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January 2023 by LynNette Downs
Pharmacy. Awesome coupons on items I use or want to try. Conveniently located
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October 2022 by B. Loza
I recently switched to this CVS because its relatively close to home. This is why i love their pharmacy because we have many options to choose from, wether its near your job, school, or home. This locations also provides the drive-thru option, but its a hit or miss. you either wait 20+ in the line or 2 min depending on the client ahead of you. i recommend parking and walking inside, the desk is faster! no public restrooms.