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February 2024 by John B.
3 months in a row my doctor sent them a prescription 2-3 days too early for pick up which is fine I receive a text from cvs stating my prescription will be ready on this day so this last time I called the day it said it would be ready to make sure it was going to be ready instead of just driving 20 minutes to check in person and the pharmacist on the phone says it's still too early I don't know why it told you today it will be ready tomorrow so I stupidly think they surely won't delete my prescription a 3rd month in a row. Well to my surprise I get to CVs when the pharmacy opens and what do I find I have no prescription ready and nothing on file. I explain what happened to the pharmacist and she pretty much said "not our fault not our problem call your doctor" I try explaining again that I already spoke to someone there and they told me it would be ready today and she says "stop yelling" never yelled did say fuck but we're all adults in the pharmacy area I continue speaking at her (she's obviously not listening) and she keeps saying stop yelling while my voice isn't even raised because there's a cop close by she's trying to make it seem like I'm threatening her or something. I'm not sure how these people are employeed let alone a pharmacist. If you're looking for even decent customer service don't go here if you're looking for competent service do not come here if you want to be hassled and never get anything you're supposed to when you're supposed to this is the pharmacy for you.
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January 2024 by Michael McCay
Horrible employees refused to let my wife, who suffers from Crohn's disease, to use their bathroom, forcing her to sneak into another merchant's facilities. We are no longer CVS customers.
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November 2023 by Maria Kelly
I went in there to buy a toilet bowl brush cleaner. They didn't have any of those, but they had a bunch of toaster ovens.
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November 2023 by Trower R.
This is, by FAR, the worst pharmacy I've ever been to. Everyone from the person working the register, to the person putting the drugs in the containers, to the actual Pharmacist themselves seem to be a mixture of clueless, stupid, and completely disinterested in doing their job. The shelves in the pharmacy are always close to empty, the amount of drugs they have behind the counter always seems to be woefully insufficient, and the line is always unbelievably long! It's like this one CVS has collected the worst employees from the entire South LA area and placed them in this one single store. Avoid at all costs! Use the Walgreens on Slauson/Western or a different CVS, but avoid this place unless you have a need more ineptitude and incompetence in your life!
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September 2023 by Michelle Nava A
I was at the CVS today and they didn't HELP me,,I asked a lady if she Could help me with something,,,because she was working there,,,and she said noo,, and I asked her why not ,,and she said u have to go to The line,,,, and I heard when she said to other person I don't like my job,,,she's black lady,,,and I know that not all the black people is like her,,,so I don't like PEOPLE LIKE HER
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August 2023 by Latisha Barbera
Dirty, shelves not stocked, representatives not friendly or welcoming, will not allow seniors to use the restroom. Stores needs a makeover.
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July 2023 by Steven
Has to be one of the worst CVS locations I’ve been to. I love going to CVS (other locations) because of the coupons and rewards you get and the convenience of having everything at one place so I can grab and purchase what I need. That’s the point of a convenience/drug store. This locations fails to give you that. Everything is locked up, so you have to wait for a poor associate to come and get the item for you. It took nearly 30 minutes for me to grab 6 daily use items like toothpaste, deodorant, Advil ect because of eveything being locked up. I feel bad for the employees that have to run around like they are chickens with their heads cut off to get you these items. Things are weirdly placed for example the men’s deodorant is where the makeup is so it took so long for me to find before giving up and asking an associate. Avoid this location there are far better ones.
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May 2023 by Julie A.
Got an email to leave my comments and reviews about this location. When i complained the same person I was complaining about wrote back to me letting me know that she wasn't being disrespectful to her staff...when in fact she was, but to each their own.
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May 2023 by Mabel Velasquez
I always find what I need. Better than most competitors
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May 2023 by Poet
A ghetto mess.Pharmacy Staff not only rude but ghetto.Not my usual pharmacy, I was there to pick up a prescription that was out of stock at my preferred location. Never again. It is unprofessional for anyone in the healthcare profession who handles the health and prescriptions of individuals to disrespect and dismiss concerns and questions to move the line along. To rush concerns & question can be detrimental to one’s health.My point of contact and staff member to reference my views of the store and pharmacy overall, Ada.
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March 2023 by Kevin Portillo
I don’t understand the reason I needed to show ID to purchase chips. Train your Cashier Kevin better. Borderline discrimination to people who don’t have IDs. It makes 0 sense.
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February 2023 by Imunique Gordon
My cashier was great and as helpful as she could be but the supervisor would not honor the clearance price of a plush toy because “it wasn’t in the right place” I told him that’s false advertisement and he said no it’s not
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December 2022 by Jackie Nichols
Purchased some items. And about 10 minutes later I needed to return them. It took one hour and some change to get my money back bc I had taken a email for receipt on my phone and my phone died. Poor customer service dirty store ghetto plantation!!!!!!!!
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December 2022 by Max H.
It is a CVS and the the folks for the most part are courteous. i read the bad reviews and had to LOL. Been coming here for 3 years now. I get all my vaccines and meds from them. When I need an Rx renewal they call my PCP every time. I get regular text reminders and even a final saying my Rx will be put back in inventory if I do not pick it up. So if you go to get your Rx and they tell you it was put back, there is 99.99% chance you did not bother reading your text message. Thanks y'all - you've been simply fantastic.
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November 2022 by E. M.
Worst CVS ever! Per usual, they only have one register open, two if you are lucky. Please save yourself some time and DO NOT do any online order pick ups here. You will have to wait in their long lines to get your order. Seems like they're running a circus and incompetent management runs this location. I got here and the line is about 20 customers long. I inquired about order pick up and the CO Oscar kindly went to go request information for me. He comes back and tells me I have to do line. I requested to speak to the manager and she never bothered to come address me or my concern. I asked Oscar for corporates number and the manager'a name. Once I got to the register; after waiting behind 20 customers in line, the cashier was processing my pick up and only then the manager KC wants to butt in to address me. Why address me now? when she didn't want to speak to me when I asked for her? Oh because she wanted to be sarcastic and intimidating by asking me if it was I who asked for her name and corporates number, not once addressing my concern, not once asking if my issue was resolved or bother to explain if that was policy. Never an apology, instead wanted to be confrontational. This is the type of people you have representing your brand? This is management material? Please retrain Miss KC as she clearly lacks customer service. Her confrontational attitude can get this company in serious trouble. Mind you, you may ask any employee I interacted with, not once was I rude. I know it has been hard for this location to retain people as I have seen many management come and go, but honestly, do better. With this recession people are not even spending and the customers you do get, this is how they are treated? Conclusion: avoid CVS; even Walgreens has a better online order pick up system in place. Hi
