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February 2024 by Sean Edwards
Terribly run pharmacy and store. They need more support and staff members. I came to pickup my prescription when they have advertised that lunch break is 1:30-2 and they could not give me my prescription because the pharmacist was on lunch! It was 3pm. Not lunch break time. They need more help at this store. CVS corporate does an absolutely terrible job giving them the help they need.
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January 2024 by Marie Collins
Staff always willing to help
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December 2023 by AC Pzn
Been calling other cvs branches for prescription refills since my branch didn't have stock and they said to try calling here. The person who answered was very rude. I was going to explain that I am calling to see if they have stock for my prescription and they cut me off and immediately said they don't have it WITHOUT asking what the prescription was. Very unprofessional.
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November 2023 by Mel
Super unhelpful and no knowledge of their own resources. Went in for pads asked if they could check if there was more and the dude starts walking to the back without even look at the pads I needed ? then he comes to look and scans it to find they don’t have them. So much easier then blindly walking in the back and wasting everyone’s time. He leaves I call another store they have them. As I’m leaving I ask “are you able to check for products at other stores?” You already know the answer was yes SMH just order online and pick up. Going into the store is a literal headache waiting to happen ?
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October 2023 by Adam Holmes
Awful attitude! My items went through but the machine said they didn’t. Despite me showing my payments on my phone dated, timed and addressed to the store right then- the customer service advisor was rude and stand off ish and tried to charge me again. Avoid like the plague, the people who work here clearly hate their jobs and it shows. THIEFS!
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October 2023 by Casper Ghost
2 employees did not have name tags and we're civilian clothes period I walked around the entire store looking for a help they did not salute me. They did not ask me if I needed help The company is way too lax on these people for showing up like it's casual fridays.. look me in the eye and walk past me like i dont exist.Well the jokes on you i called customer service.
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October 2023 by paul collins
Everything is locked and nobody to unlock anything. Crazy concept for a store
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August 2023 by Cindy C
Do not use this CVS for pharmacy needs. Today I went by to pick up my prescription and the pharmacist had not shown up yet. Despite the fact that they were supposed to be open the managers excuse was well. We called her and she’s running late. great manager how about getting someone in that person’s place. I now understand why CVS stock is dropping and why peoples pharmacy meat needs are moving to Mark Cuban and Jeff Bezos again please do not waste your time going to this pharmacy.
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April 2023 by Hunter Gibson
Steven provided excellent customer service! Helped me find and unlock the batteries I needed. His pleasant, upbeat, friendly aura makes me want to shop here more.
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March 2023 by Audi A
Poorly stocked. Can't find anything you need.
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March 2023 by Nikko Hurtado
Will, afsana, Briya, are the best they are always so kind and helpful! Thank you for all your help to everyone else who works here as well!
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March 2023 by Henry Castaneda
store manager helped me get the care pass so i can save when i am shopping.
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December 2022 by Gamze G
I have been many cvs store for many years, I have never had a customer service like melrose store Catherine! She is very welcoming, happy to help and knows what she is doıng!Thank you soo much Catherine!
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December 2022 by Tina H.
Great storeLove cvs
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December 2022 by Gamze Gürtekin
I have been many cvs store for many years, I have never had a customer service like melrose store Catherine! She is very welcoming, happy to help and knows what she is doıng!Thank you soo much Catherine!