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January 2024 by Yehuda Nourollah
Amazing quality and customer service
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November 2022 by Amalene Creggy
Do not buy from this place! They sent us the wrong product, you cannot contact them for love for nor money. They don't respond to emails or calls, nothing. I believe this place is a total scam.
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September 2022 by ron waggoner
I own a formerly fat (surgically altered) very short Canaan type dog and I needed a tiny door leading from my Petaluma home to his little house. While reluctant to do this, at the end of the day even a sneaky, cunning, dishonest and smelly animal deserves a good home and access to it.They were even able to emboss his name "Nate the Great" into the door! I didn't want glass though - He’s extremely ugly and awkward so I’d rather he be visible as little as possible. Think of a rat-hole with a flap on it -Great Job El Monte Team!!!!!!
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February 2022 by Mayer R.
I purchased a custom door sweep from Jack at Design hardware. The sweep was faulty. I paid someone $200 to install it and It didn't function properly. I sent a video and Jack but he was quick to assume we didn't install it properly and said since it's custom no refund. I emailed him three times since and he didn't respond. I have software that tracked that he opened but emails. Bad business. I hate to give bad reviews but I feel scammed and would not ever work with this company again.
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August 2020 by Emily McFeild
Great service! Good quality hardware! I will be back
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March 2020 by Stacey Vega
The staff is so helpful and so easy to find.The clerks always keep the check-out lines short.
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February 2020 by Christine Potter
Easy to find store. Clean and organized. Staffs were so knowledgeable on hardware. Fair pricing for tools.
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January 2020 by Timucin Gokdemir
Very well designed with exquisite kitchen and bathroom hardware. Staff is very experienced and friendly.
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August 2019 by Roy S.
Beautiful showroom, great variety of products at really great prices, the staff is super friendly and helpful,Aden & Michelle are educated and professional at their work. Would definitely recommend!
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July 2019 by Blanche Wells
Wonderful wonderful wonderful service I received today. I was looking for a very specific screw and I swear five different customer service people help me until we found that one screw we needed. Hats off to you for great customer service!!
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May 2019 by Harley Ritz
Awesome team, great service with a wide range of superior products
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May 2019 by Ashe a.
Cool store for hardware and flooring , lots of inspiration all round and excellent sustained service by Samson !
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April 2019 by Dallas L.
These guys are extremely helpful and willing to go above and beyond to satisfy their customers! A huge thanks to Design Hardware and a big recommendation to anyone looking for stylistic home decor!
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April 2019 by Jeff Levinson
Beautiful selection of high quality and attractive residential and commercial hardware and flooring.
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December 2018 by Sean B.
Very rude and sarcastic. Not a very helpful place. Was looking for some stuff and you could just sense the I don't care feeling. Will not be doing business here