Exer Downtown (Formerly Downtown Urgent Care) is more than just a walk-in clinic. It is staffed by board-certified ER doctors and offers an array of innovative patient services, including VirtualCare by Exer, an online Patient Portal, and an in-house COVID-19 PCR lab. The staff is described as amazing, professional, helpful, and caring. Patients have praised the clinic for its knowledgeable, friendly, and attentive nurses, such as Nurse Anh, and the nonjudgmental approach of doctors like Dr. Shana. The clinic also received positive feedback for the efficiency and patience of staff members like Patty, who handled daily calls with professionalism. Overall, Exer Downtown is a highly recommended urgent care facility that provides a great experience for its patients.
My daughter was hurt, other urgent care locations didn't have X-ray available. Exer was an amazing experience from technology used in checking in to the provider and speed. The medical assistant Anh was attentive, thoughtful and stayed late to ensure my daughter got proper care in an urgent situation. Made a real difference!
May 2026
Provider: Nguyen, Kristina Medical Assistant: Robert Front Desk Team: Abigail
May 2026
Shana, Ann and Abigail were extremely helpful and amazing. Very quick and responsive.
