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March 2022 by Giselle P.
Friendly environment East West Bank is everything a bank should be. They are professional, kind, and local. Everyone there is so welcoming and they really make you feel like an important person. I appreciate all the staff and look forward to many years banking with East West Bank!
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March 2022 by Stanley L.
Nope - they failed the compliance check. They change the minimum deposit requirement like hotcakes - which is not legal. Yikes.....
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December 2021 by Hrach Orojian
The worst customer service I got in the bank. Heidi Ha who is the supervisor should not be even a worker in bank. I asked her for simple wire transfer and she handed a form asking me to fill and gave me a hard time filling it, even though other banks do all the work for you. If I could give 0 star I would. Worsts worsts worsts experience.
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December 2021 by Quanming Zhang
Great bank
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June 2019 by Sarah L.
Chinatown branch is so terrible... We have been banking there for almost 30 years and they closed our account without telling us.. Since we don't use this account so often and they didn't even send us the letter. How terribly and the supervisor name Wendy was so rude. What kind of customer service?
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December 2018 by Daniel Shih
They treat my 93 year old grandma/Popo like a millennial which is cool with me
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June 2018 by Olivia S.
The worst bank I've ever been to. Period these Chinese people are stupid a** f**** Not sorry at all for my language.