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April 2024 by Juan Mesa
There is no good service. Those who serve are not friendly. The waiting time is very high.
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April 2024 by DM B
It's one of the nicer franchises. Recently remodeled and solid front end staffVegetarian options: A few items with no chicken. Seasonally corn chowder soup
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April 2024 by Ephraim Miranda
Food was served kind of cold, was upset about it.
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March 2024 by Korinne Medina
Great service and food but parking lot dirty and Dinning room dirty..
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March 2024 by Laura Sanchez
The place is very dirty, the employees are rude except for one cashier who was at least kind when we asked her to clean our table, a homeless man was sitting there and that seems unpleasant to me. I will never return to that location.
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March 2024 by Kelly Santos
Really bad service. Restaurant dirty smelled like pee tablets dirty. I stop by around 8:00 pm. Worst place to eat. I will be calling Department of Health. Unsanitary.
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February 2024 by Chris Fong
Came here at 7pm and found they ran out of a lot of sides, don’t give lemon slices and didn’t have any salsa! My meal felt incomplete and the side salad had barely any dressing. When I asked for more they wanted to charge me! Never coming back.
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February 2024 by Abdel M
We made a Catering Order for my work Company I just want to say the service they gave us was awesome, our food was really fresh and excellent quality.
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February 2024 by veron Rod
Very long wait in store and order pick up...
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February 2024 by Jose Galan
El pollo loco delicious & exelent service & originally recipes ? thanks pollo loco.
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February 2024 by Izaak MC
Very clean place, employee was really good and the restaurant was clean.
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February 2024 by Alexa Men
We came here to buy a family meal the person who takes our order was really nice,she offered us some extra items like the 10 dollar chicken she was really cool with us and specifically with my kids I would love to come back and buy again.
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February 2024 by Yenif Melchor
I came to eat lunch the store was clean and the atmosphere was great. All of the employees were friendly and recommended items that i didn’t even know were on the menu based off of what i ordered, you could tell that all of the employees are really value the customers and their experience at their pollo loco
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February 2024 by ILOVEKPOP M.
Kid-friendliness: Really good place to eat with your family.
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February 2024 by Agustin Cuyuch
Terrible service, the workers treated me in a bad way... it is the second time I have bought here and both times they served me in the same way, I can't explain why... I simply wanted to order through the drivethru and they left me talking and they served me until 5 minutes and you make me repeat again what I wanted…And they get angry with me because according to them I don't rush to place my orderApparently they are not trained to provide good service to diners.I NEVER GO TO THAT PLACE