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May 2024 by John Brackens
The food is very good and I like the service and it's clean inside
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April 2024 by Pedro Parada
Food was good
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April 2024 by Sena Amun
I enjoy El Pollo Loco, it is filling and a good price for families. Ceasar is a great manager, when he is there it seems smoother and organized. Some nice landscape would be nice for the outside.
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April 2024 by Tammy Rudolph
The wait is too long. Inside or in the driveway it was a backup. The inside looks a little dirty. Needs a general cleaning. Need to hire more people.
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March 2024 by José Gama
After eating here I don't think I'll try Pollo Loco at any location again. It's unfortunate because they provided affordable, healthy Mexican food. That era is now gone and I won't take my chances again. The prices here, like everywhere else have gone up. The sad thing about this location is that the quality of food and service have plummeted. We ordered a shrimp bowl with a tiny amount of shrimp and it looked like they put chicken as a substitute. The tables were crusty and stained. These staff looked like they really didn't want to be there. They no longer allow you to serve your own salsa, cilantro and onions. They stopped doing it after the pandemic but now I think they are doing it to save money. It was an awful experience.
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March 2024 by eva archila
Dietary restrictions: Love this and there employees
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March 2024 by Walterwhite2023
Juan is excellent customer service really
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March 2024 by Deon Dodd
I enjoyed the customer service.
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February 2024 by Team Boxer squad bs
I order a chicken tostada salad omg the best tostada I had in a long time plus the drive thru cashier did an amazing job I will only drive to this pollo loco from now on 10out of 10
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February 2024 by Delmyra Coreas
Good food very good
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February 2024 by Arline Jimenez
This five star is for manager Jonathan he did an amazing job handling a situation between me and another manager WHICH SHOULD NOT BE A MANAGER, she had red hair and red lips and if I recall her name was belin or Belinda and had the worst attitude and was very rude to her employees on that shift as well. Manager Jonathan stepped in when Belinda was handing me my order with an attitude and being overall rude. He helped me and gave me everything I needed with a smile and welcoming attitude towards not only me and other customers as well. She should not be working with that attitude or she should be written up or something because this is not okay. Overall 10/10 Jonathan was a great help and deserves a promotion or a raise haha ????
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February 2024 by Nelson Perez
I am a lover of crazy chicken but this crazy chicken location that is in Manchester and Main is the worst that can exist. How is it possible that you go to buy chicken and they tell you that there is no chicken that you have to wait 1 hour so what they sell is not The first time there are already three occasions of bad service, I imagine that the location has an incompetent and unprofessional manager, they are the worst in California
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February 2024 by Kelvin Crenshaw
Juan is an amazing person great work keep up the good work Juan thank you for your service and the delicious
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February 2024 by Angela Brown
Juan was excellent good customer service food was
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February 2024 by Elizabeth Monroy
Don’t come here cuz you can’t order chicken on drive thru…. lol this is so stu* cuz the main thing they sale is chicken!!!!!