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November 2023 by Tanita Crone
Julie is my favorite. I love that she remembers our last conversations even if it's been months. She's very attentive. Love the store make over but the music is terrible.
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October 2023 by Jonathan Santos
Amazing service every time I come here! Qua’Lon is super patient and nice, made the entire process practically painless. Bianca at the front desk was also super nice and even helped me save money by getting me set up with their packages. 10/10 service every time :)
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September 2023 by Ashley Cabral
Julie is amazing! I started going for Brazilian waxes during pregnancy and I am always so happy when I leave! She is quick and efficient and SO nice. She really makes you feel comfortable. I would 100% recommend making an appointment with her for any waxing.
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September 2023 by Paulina Velasco
Nataly is absolutely the best! She’s incredibly talented and patient. I’ve been going to her for a bit longer than a year, and I’m always so satisfied with the high quality of technique and effort in her work.Service: Waxing
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September 2023 by Catalina Silvestre
Micha was fast a a great technician. However I will am on the fence about returning back to this location due to the rude front desk receptionist Kay or Tay. I will be following up to assure that she gave me her correct name. I have been going to this European wax center for over over 4 years and I have never received such a horrible experience. I called and made my appoint but due to traffic I knew that I would arrive outside of my 9 minute grace by 3 minutes. While en route to the location I called the location 5 times and there was no answer at all. I was calling to let them know as I have done before because my service usually take no more than 10-15 minutes. Upon arriving, parked in front of the location she tells me that I am out of my grace period. I told her I did understand however I requested that she check to see if my technician was available and she told me no that she was not going to check because I was out of my grace period. I asked for the manager and she said the Ana her was not there then I requested the managers contact and requested to speak with the manager due to the business not answering the phone although there were two receptionist sitting there upon my arrival. The receptionist repeatedly cut me off in conversation and while I was talking shook her head no. This is an A-1 in customer service. Attempt to resolve and then offer solutions. She was extremely rude and unfortunately her behavior isn’t deserving of serving customers at this location as I have encountered all of the pleasant receptionist and techs at this location. She also shared with me that at the time of me continuously calling she passed my appointment over to someone who ran late and missed their appointment. In addition I requested the corporate number and she told me to find it online. This is clearly her was of being rude when I was making request to resolve and report her poor behavior. In addition she proceeded to lean in and raise her tone of voice while telling me she was trying to make sure I was heard. Physically leaning in is also not a good way to project concern or that you are trying to resolve. I asked to rebook for that day. She told me 4:30 was available and after telling me I received a booking for 4:15 and had to call and further confirm what my appointment was. However, this was the worst customer service experience ever I’d the goal it to provide a service and provide solutions. Her behavior was nasty and unprofessional in marrying the needs as a long standing client. I will be following up with corporate about my experience.
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August 2023 by Madeline Campbell
I made an appointment at this place after hearing plenty of other people rave about it. The first wax is complimentary, but the pricing is affordable anyway. Judy waxed my eyebrows and she was wonderful - kind, explanatory, positive, and so helpful in figuring out what's best for me! The girls at the front desk were wonderful as well and so kind when I had to reschedule my appointment a few times!Service: Eyebrow waxing
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August 2023 by Aaron Isaiah
Jacquelyn was great! Very friendly, knowledgeable and compassionate. I’m happy I got in with someone as experienced her!Services: Skin treatments
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August 2023 by Natalie Mason-Kinsey
Judy was amazing!!! It was my first time and she not only put me at ease, but explained each step of the process and answered all of my questions. I already scheduled a follow-up appointment with her 4 weeks from now.
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August 2023 by johanna jimenez
Julie at the downtown location is amazing and professional. She makes me feel comfortable and is super patient with me. She definitely has made my waxing experience very pleasant. I recommend her to all my friends.Service: Brazilian waxing
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August 2023 by Jewel Harris
Racquel was so amazing she did a wonderful and amazing job. Very sweet an talked to me through the whole time. I would definitely be going back just for racquel. I had a very wonderful 1st time experience thanks to her. An the lady Crystal at the front desk was sweet to.Services: Intimate area hair waxing
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August 2023 by Mikesha “Torch” Mingo
Julie is the best. Really professional, great vibe and my mini impromptu therapist lol a listening ear with intuitive advice. I always appreciate my visits here. I’m a wax pass holder, I get a Brazilian every month and she’s thorough and quick. I’ve gone to this particular location for a little over a year since moving downtown and there’s been a few technical difficulties…the only reason I’m mentioning it is because the staff works through it all very gracefully. Have a little patience.Services: Brazilian waxing
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August 2023 by blanca villalta
I’ve always had great experiences at this location, Julie is always so good to me and does a wonderful job! I recommend her a lot! Especially the first time I started going with Julie it was so comfortable and she was so comforting, overall my experience has been great thanks to her?
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June 2023 by Morgan Paden
Usually when I go to EWC I schedule with whichever wax specialist is available when I’m available. They’re all really good and have had the same training. Lately though I’ve been requesting Sheena. She’s great! She talks when I feel like talking and doesn’t mind silence when I don’t. She’s efficient and gets me in and out. My last appointment for two services took less than 30 minutes! I really hope she doesn’t go anywhere.
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June 2023 by Irene Han
I don't come too often and I never stuck with one specialist but Rieko was so amazing and thorough that I might just keep coming back to her - she's very sweet and constantly asked me if I was okay and made sure to check in with me which was super sweet
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June 2023 by Destin Madison
Judy at European Wax makes my day! She is quick, professional, and keeps my brows in line. The entire staff, from the front desk on, makes this my number one pick for waxing needs. And yes, buy the package deal! Keep up the great work EW!
