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January 2024 by Selena Lu-Witt
I just had a wonderful experience securing storage units at Extra Space Storage on LaCienega. Amayo was fantastic & helped me decide what size units would fit my needs. I even was able to send him pics of my stuff so he could properly assess my needs. He showed me several units & was very thorough in explaining the various entries & access codes. His manner was very friendly & professional. I would highly recommend contacting Amayo for your storage needs … he’s the best!
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December 2023 by Courtney Stover
Monique and Jason were both personable, relatable, and down to earth. I appreciated the care offered as I proceeded to leave one storage place for a better, more secure, and safer option at Extra Space Storage. If I could give ten stars, I would. The unit was clean and spacious. The corridors were also clean and well-lit, which I greatly appreciated. I also was grateful that there wasn't any loitering and heavy homeless and suspicious activity. I truly felt cared for and safe. Thank you, Monique and Jason. Lastly, I LOVED THEIR SENSE OF HUMOR! Laughter is always welcomed! ?
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December 2023 by Angela Chanel
Super simple and great prices! The manager Marvin is so professional and super kind. Highly recommend this location! Made my move to L.A. a bit less stressful!
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December 2023 by Tina Wylie
So helpful! I moved from NYC to LA and needed temporary storage. I also needed a facility to work with my movers since I wouldn’t be there in person. The facility manager Amaya was so great. He let my movers in, showed them which unit and locked it up for me when they were done. It made my move so much less stressful. The facility is also super clean and safe.
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December 2023 by Riley Haney
Amazing experience! Amaya was so professional and friendly. The facility is also very clean and very safe. The app to access all of the doors is beyond convenient. 10/10 recommend this location for storage.
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November 2023 by William Kim
Marvin was exceptional. From move-in to move-out, everything was smooth and painless. He managed the storage facility with efficiency and professionalism. Highly recommend!
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October 2023 by Chuck Shonholtz
I have used a number of storage spaces over the years and extra space storage on La Cienega is by far the most amenable and cleanest storage area I have ever used. They work with their customers and they are very helpful. I cannot see myself storing packages or materials with any other service going forward.The manager in charge of the place is super friendly and works to make their customers happy. The other employees are equally as helpful. Special shout out to Amayo!!!!
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October 2023 by Darienne Taillefer
Phenomenal service from A Maya! Cool knowledgeable and helpful gentleman when it comes to his work ethic. Appreciate his time and patience. Move in was remarkably easy! 100/10 Would recommend.
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October 2023 by Rita Konopasky
This storage facility has been INCREDIBLE! M Amaya has been so helpful and accommodating. I could not recommend him & this storage unit more! He cares deeply about the safety & Secuirty of your storage unit and makes sure that every customer feels valued and cared for. Extremely grateful that we found this place :)
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October 2023 by C Gatling
I not too long ago rented a storage unit at Extra Space Storage. I feel comfortable utilizing the facility in terms of location, accessibility, ease, cleanliness, quietness, exterior so far appears free of transients, and I am also pleased with the unit itself. I am super grateful the store manager, M. Amaya, stretched himself and was accommodating the day of my initial move in. Unfortunately on a different note, for informational purposes I must say this, I was denied access the next day I tried entering the facility, which was before office hours so it was no assistance available, and before heading to work, which meant I had to leave and drive to work with a loaded vehicle until I was able to return. And due to extensive work hours, and the early 6pm closing of this storage facility, I had to drive around with this stuff for days! This was the not so good part. I was told the representative who took my information initially spelled some things wrong and this led to the denial of my access. So verbally double check your information if you are speaking to a representative when signing up, or you may run into the same frustrating problem. After that was rectified, I haven’t run in to any other issues to date.
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September 2023 by Wendy Perez Grande
Had a great experience here at Extra Storage space Amaya at the front desk is awesome. Very friendly environment always got greeted with great customer service May I add building was always clean my valuable belongings were keep safe; had security on premises. Amaya would go out his way to remind me on late payment and would take the time assure payments were made by offering payment options. I would highly recommend you guys using Extra Space services very good quality!
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September 2023 by Megan B.
I arrived at my storage unit with my movers, who soon after told me that they would not be able to get my furniture into the unit to be stored due to the way the unit door was oriented in the building/ with a water pipe above. Amaya was on site and immediately stepped up to help when I went to talk to him. Once the movers tried and confirmed the furniture wouldn't fit, Amaya talked over my options with me and very quickly assuaged my anxieties and found me a unit that was smaller but that the movers were able to fit the furniture into. I'm so thankful for Amaya's efficient help with this issue as it would have been a BIG problem if he hadn't been on site and knew what my options were. He helped answer all of my questions and get me in and out and on my way super quickly, easily crediting my account since I had moved into a smaller unit and helping me to update the paperwork. Very happy I went with Extra Space Storage on La Cienega. Also, I had never rented a unit before and with storing a furniture, I was concerned about heat. I've been back to my unit several times, and it's cool in the space! I haven't been concerned about the heat at all thankfully.
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September 2023 by Kev L.
Mr. Amaya was the best.the service was quick and accurate.Very helpful and made sure that all might items where secure and safe.
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September 2023 by Luxury Mobile Detail
As a buisness owner, I have gone through many storage facilities. Amaya at extra space storage has made it the best experience ever!Goes above & beyond to ensure you have a peace of mind and complete clarity through the whole process! as long as he is here i shall continue to bring my business! A1!
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August 2023 by Jordan P.
Beware they will raise the cost of your rental unit without warning within *months* of your signing up. Is this even legal? They don't tell you that they'll raise your rent to "market rate" when they gladly take your money when you first rent a unit. Extra space storage is a huge scam!!!They have purchased many fake five-star reviews on Google Maps. Look how many of these people have only reviewed this place and nowhere else!Re: Extra Space reply. "Rising costs of top notch storage." Ha! More like bait and switch. You advertise one price and then conveniently raise it as soon as your customer puts their things in. It really sounds like a highly unethical and deceptive business practice. Same with all the fake reviews on Google Maps.
