-
December 2023 by Shakeria Brown
Never has carts. Charged me for a lock then didn’t want to refund it until I told them the email states if we don’t use it, we get a refund. Which wouldn’t have been an issue if they never even issued the lock in the first place. Just felt unnecessary to explain.
-
November 2023 by Cuddles Custom Pjs Team
Sooooo happy to have found this location ! I viewed 3 different properties & this location was by far the best ! I instantly started my rental for my storage unit. I was assisted by two of the most helpful agents. Nora & Nicholas! Very grateful for their quick, efficient, honest and valuable assistance. I originally was looking to rent for only 1 month however I believe I will stay longer. I am grateful for the help they provided. Nicholas was very accommodating and assisted with every thing I needed in detail. I recommend to rent a storage unit at this location if you are in need of one !- Diana
-
November 2023 by Sam A
My experience with Life Storage was very nice! Hours of operation was pretty good to workaround, and access to my unit was easy to locate. Nora and Cindy were good representatives for providing me best options for my situation and to remove all my belongings.
-
November 2023 by Adam Collis
This place is very well run. Easy to use. Personnel is excellent. Straightforward policies about moving in and out. Easy to pay. Cheaper than the rest.
-
November 2023 by Anel Chavez
Very good service. Clean storage spaces and good parking situation. Nora was very professional, knowledgeable and friendly. Thank you for your help.
-
October 2023 by Carlos Lopez
My name is Carlos Lopez. I am a former USC student, Accounting major. Through out my scholastic trajectory, I had to place some of my property at a storage.After researching and reviewing company reviews I was led to "Life Storage" because of their satisfactory pertinent reviews.Please speak with their in-house customer service representative, Adam! He guided me as to what to do so that I won't lose my property after being delinquent for 3 months!I managed to recover all my property. Now I leave as a satisfied customer.
-
October 2023 by Timothy C.
The staff here at the USC location is always helpful and professional when I visit. They help me to make sure I get what I'm looking for which I'm grateful. The only thing I would like from life storage ownership is to keep our unit prices the same when we first get it that's the only thing I'm not fond of. That's only why I gave it 4 out of 5.
-
September 2023 by Tom Cook
The broadway location has been great staying and the team at this location has been the best both Nora and Nicholas has been great to work with and made renting there easy! I would easily recommend this facility to anyone!
-
September 2023 by Ryan Porter
Super helpful. Got us all situated over the phone so we could practically walk into the unit on arrival
-
August 2023 by Stephen Sisino
The location and staff were just fine. The facility is clean and well lit and equipped.The rating of 4 is do to the Unadvertised Time Changes from their New Merger. The access hours are now limited to times most normal people are working.
-
August 2023 by Brianna
Nora was very helpful with my move out process. The unit was clean and accessible. 10/10 recommend! Be sure to note the unit is accessible during business hours
-
August 2023 by Krystal
Love the facility. Clean, safe and secure. Only thing is it says access opens at 6am, but when I came forst at 630 and came back at 7am it waS still closed
-
August 2023 by Angeline Ler
FALSE ADVERTISING. Access hour is listed as 6am-10pm on the website however there was no one to open the gate at 830am. Regular office hours is 9am-530am and still no one onsite at 830am. I needed my stuff urgently, tried calling and no one could help me.
-
August 2023 by Monica C.
I had a great experience at Life Storage. The facility is clean and secure and the staff is friendly and professional.
-
July 2023 by Angela Griffin
This facility is more convenient for me than others and that's why I chose it. I haven't forgotten a better price yet for the larger unit that I have there. I'm not to great on the hrs. 7-7 some have access before and after there hours. I have another one that offers that. Different company. I've been told of a fine because I left some items out over night and leaving later than 7. I don't like this at all but I knew this was in the contract. I'm going to take this up with the manager because I have been going just about daily to straighten it out because things were placed in there has mold and wet boxes. I'll update later to see how it turns out. The staff is something different.