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March 2024 by Kevin Llmas
Not the best place to ship pkgs they'll get checked if suspicious Nd has herbal scent i tried many and will continue...
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February 2024 by Jaime Moreno
Very friendly and good customer service
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February 2024 by Anthony Householder
Louie rules. Great service.
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December 2023 by Chauna Sumpter
Two days in a row heavy packages were left downstairs and left downstairs for me to bring up by myself.The idiot did not even stay so we could lift it together.They are worse than lazy. I can’t believe Wayfair has a corporate contract with this company and that Wayfair has no help for the customer. Corporate giants get away with details that count for the customer.
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December 2023 by Vanessa Valdes
I arrived to pick up a package that couldn’t be successfully delivered to the address on the shipment. They asked for my ID and I gave it to them, but the address on my ID is not the same as the delivery address. They wouldn’t let me take the package unless I proved I lived there. This makes no sense, not every delivery is to your home. All that matters is I’m the correct person the package is being delivered to, right?
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December 2023 by Bailey J
Didn't send a package here because I needed to print a label. I guess they had their label printer removed. Hopefully they have one back in there soon. Be sure to have labels printed and placed on the box to drop off here.
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December 2023 by Lili Ca
Very good attention to customers. Always willing to help.
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November 2023 by SCAR
The delivery driver didn’t attempt to deliver my package I was here the whole time and I tried going after him and he didn’t stop now I have to go out of my way to pick it up because if it were to get delivered tomorrow probably the same thing would happen the front gate from my apt building is always unlocked but this guy didn’t attempt to open it instead he left a door tag
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October 2023 by Bruce C
Good service! Simone is awesome!
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October 2023 by Jacob Bruno
worst service imaginable. packages have gotten stuck twice now due to “improper documents” that their employees can’t seem to provide. can’t contact them and won’t give me a refund.never shipping with fedex again.
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October 2023 by cris chimil
My address doesn't exist. Strange how my government issued ID (the same one needed to get my package) has the same address. FTP.
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August 2023 by Stephan Sie
Although my experience at this Ship Center was fine, I should NOT have had to come here. The time-sensitive package was supposed to be delivered to my apartment yesterday but a Missed Delivery tag was left INSIDE our building at our mailboxes even though I was home the entire day, with my door visible from the mailboxes. The delivery person lied and made no attempt to actually deliver the package itself. Thank you for wasting my time.
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August 2023 by Shan Sanford
What a useless service. Door tags left instead of the package. I think they sent a different driver (fedex express) because my regular driver has no problem making deliveries here daily. I called customer service, get this: "you can pick up the package tonight after 8PM." I say fine, great I'll do that. NOPE! It closes at 7:30. The brain-trust that operates this company baffles me with their sense of service. I expect my "next attempt at delivery" to go exactly the same. If I had a choice I'd cancel my order and go pick it up at the retailer. I fell for the "free shipping" option but realize my expensive mistake with having so much wasted time.
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July 2023 by RegainingLife
Manager named Mike and employee, Maria, are too lazy and rude. I had to remove all my boxes from the cart and reload it in my vehicle to have it taken to another FedEx. Made a formal complaint with corporate and will seek to have them fired.
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July 2023 by Bonnie Lopez
Not happy had to go there. Delivery person would not deliver my pkg. What his problem. I would like to know.
