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February 2024 by Tanya Isabel
Older lady with hair to her shoulders seemed to be having a bad day. It was like she was mad there was a line and she had to jump in to help. I told her I wanted to ship something out and have it delivered by the 19th this month and she said “when’s that?” And I was caught off guard because what? Just look at your computer and ship dates available?? I said “I don’t know” and she said “well can you look?!”. Not sure how she was so comfortable speaking to a customer just wanting to mail something out like that. I understand customer service is draining but I was polite the entire time. Anyway, I was about to check my phone (luckily I didn’t leave it in the car who knows what she would have said to me) and she must have caught herself being ridiculous because she quickly said “actually we can send it the slowest and it will get there by the 14th 8pm”. LOL. FedEx, please give her more PTO. Might help give her a fresh reset.Such a shame I experienced this because every other time I’ve come in, I’ve been happily helped by all the other workers. Everyone is kinda and helpful. The review is not about the team, it’s solely for her. The rest of the team is great.
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February 2024 by John Smith
Fed-X stores with *printers should have an employee available at all times for many reasons.Long/short my $15 dollars was eaten up fast just printing a paper that came to me all screwed up and it's 45 cents per minute and $1.50 to print.I miss the black guy up front that was always ready to help out.Now there's some of the dumbest people on earth from the uttermost that work there and talk to co-workers all day.This happens every time the minimum wage goes up.
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February 2024 by Yusef Bells
Very easy to get help work as a friendly and knowledgeable
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January 2024 by Dany Danelian
Poor service….your system can handle a document but for you to do it, I need to pay extra.
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December 2023 by Graciela Cuevas
I can't speak for any other employee at this location except for Thomas so that's who this review is for.I came here a couple days before Christmas to ship an expensive and fragile frame across the country. While I knew I couldn't get it there in time for Christmas, Thomas assured me that he would package and ship it like it was his very own. He even packaged it in front of me for my own sanity. He carefully packaged, labeled FRAGILE and shipped my gift which arrived quickly & safely. His customer service was out of this world and he handled the stress of the holiday customers flawlessly. This guy deserves a raise!!!!!!!!!!! THANK YOU THOMAS.
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December 2023 by Josh Kuzo
Needed to print 4 pieces of cardstock and it took a literal HOUR. Don't go.
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December 2023 by Kaveh Espili
They will steal your package with zero accountability and you will be totally screwed and the declared value is complete waste of time. My package left this station weighing .8lbs with a declared value of $600. I shipped 2day air. I quadruple taped it with clear gorilla tape. It somehow arrived to the Memphis distribution center empty. That can only mean somebody cut the box open and stole the contents and now I have had to spend over 8 hours over the past week dealing with FedEx to try to find the package and file a lost package claim.
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October 2023 by Mario Garcia-Gillespie
Self serve printers are fast, reliable, and print high quality. The price is a little above average.
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October 2023 by V123 California
The two female cashiers in the front - the "manager " (maybe) and the woman with the long pink hair/weave are toxic. I def will never return.
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August 2023 by Up grade Keix
Customer service lady has horrible attitude. No greetings no smile anything plus doesn’t get what I’m saying. Get rid of the type of person. I won’t use again.
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May 2023 by Jamiel Clark
The manager Jessica is very rude and unprofessional. Customers cannot have good experience due to very bad customer service. she was rushing us to pay and then snatched away the order from the desk and demanded we pay or we can leave. I wanted to make sure the order what exactly correct as it was a $400 total. I do no feel safe to return and advise to take a short drive drive the next nearest location.
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May 2023 by Heather Knox
Miserable.Team acts miserable. Energy is miserably draining. Person helping couldn’t even say hello. Packaged my item poorly, ruined my day, AND I’m leaving without confidence that my packages are good to go.Yuck.
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April 2023 by A. Wang
Things easily go wrong there with typical stuff in slam area with a catfish faced banager and self important ruleder.
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March 2023 by Jing Jin
The worst Fedex I haven't ever been before. I came to pick up my order, it was ready in the previous night. I told them my name, one stuff told me there was no my name in their system, and asked me couple times when did I send it. Then he just walked away from me. Another stuff asked me when did I send. I said last night again, and showed her my email, she told me that is not an email. Finally she looked up my name in their system and found it. It shows that they don't manage their system well. I don't want to say bad things, I understand their work is hard and busy, but at least as a customer, I want to be treated kindly.
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March 2023 by Andrea Zastawny
They've always helped me with any questions and or problems. I always go their for my printing projects...best in town!
