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March 2024 by Sarah Bay Granillo
Bruce and his whole team are great. Excellent customer service, always going above and beyond. Thank you!
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February 2024 by Ingrid Gillming
I’m not one to write public reviews, but Emily and Bruce at this FedEx are the absolute BEST team and the world needs to know. They give the most amazing customer service. They are smart, efficient, always go the extra mile, and I never leave without laughing. Because it is tucked away in an office building it is never busy. This location and parking are a bit confusing if you don’t work in the building or within walking distance, but after one visit you’ll get it down. I don’t work in the area anymore but still drive here to this FedEx because it’s that wonderful and enjoyable and efficient. Yes I said enjoyable and FedEx in the same sentence!! Long live Bruce and Emily!!
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April 2023 by Audra W.
Useless to have FedEx office that won't ship on Friday at 4:50 until Monday, meaning overnight is delayed until Tuesday delivery. but at least they told me if I find office open on Saturday, it would be delivered on Monday.
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April 2020 by Nicole Gorbacheva
AMAZING! perfect help, perfect location. Been going there with my dog for over 3 years 1 a week to print out things for work. Down the block from where I live and just amazing place. They are dog friendly, have EVERYTHING there. Fax, printing, food, candy, binders, supplies, shipping, books, and a bunch more. A million times recommend this place
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December 2019 by Doris Powell
I am super impressed with his professionalism and speedy service. Thanks so much- you made my terrible day much better!
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November 2019 by Nick Sakvarelidze
Worst location ever! It’s very hard to get there even if u can manage and park in the structure ( probably u can find parking below the see level)
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October 2019 by Dance Ballet
Andrew was very helpful and patient. I needed to print using special paper, he assisted me fast and effectively.
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September 2019 by Stacie Kehriotis
I received fantastic service today with a last minute request from Glenn at this location. I am super impressed with his professionalism and speedy service. Thanks so much- you made my terrible day much better!
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August 2019 by Enrique M.
Emily at this location is the best representative at FedEx that I have ever dealt with. She used to be at the FedEX in my neighborhood Miracle Mile- which the customer service sucks now at ! But wow! She's efficient , she's knowledgeable , ultra friendly ! This is the type of customer service that FedEX needs to keep employing in all levels !! Get it together FedEX and put the spotlight in Emily! She's one of your stars!
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June 2019 by William Bowen
Terrible customer service. Thanks to FedEx Office Century city I have to one-day messenger documents at a cost of hundreds of dollars and hours of drive time because their manager gave bad directions to find their office then rushed to lock up as early as humanly possible so I couldn't get the documents in on time. Unhelpful, surly, and uninterested in assisting customers.
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May 2019 by Will B.
I had a petition to file close to the closing hour. I called twice, once to confirm I could do West Coast extended delivery at the location by 730. The second time, since it was a close deadline, I asked how to get to the building and was told I should go through the front desk. Bad information - the front desk was closed and I had to run around the building to a side entrance. I still got there but the woman had rushed to lock up shop to avoid me. Never use this location.
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April 2019 by Lisa S.
The woman who is there every time I go seems to go out of her way to not want to help. Unfortunately I work in the building and have to go there.
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November 2018 by Quincy Relor
I really dont give bad reviews I like to reward with nice words than the negatives but I came buy and it took forever and the place was half empty service was bad and slow.
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July 2018 by Christina H.
Awful service and an awful location. There is no parking and no one is willing to help you once you get inside.
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May 2018 by Toshiko Maltos
Local, friendly, responsive, and reasonably priced... I love FedEx Office Ship Center! I came in to print programs for a show, they helped cut the paper, staple the covers, and made sure I got everything on time for the show.
