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January 2024 by Vito 777
Amazing customer service (Alex)Outstanding service (Santiago painter )Guys fixes my car in 4 days ! I couldn’t believe it .
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January 2024 by monica arnaout
Friendly, fast and efficient. They did a great job repairing my car and were kind enough to call an Uber for me to pick it up. Highly recommend
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December 2023 by Shirley W.
I had a low impact fender bender that effected the passenger door, unfortunately. CARSTAR returned the passenger side to new and also repaired another panel that had some minor rust due to a bad scratch by a steel gate. It's like having a new car again! They work fast and are friendly and responsive. Hightly recommend.
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November 2023 by Zach Schwartz
If I could leave more than 5 stars I would. The team was fantastic. Excellent customer service. I was so nervous about how my car would look after accident and my BMW looks good as new. They do excellent work and had my car back to me lightning fast. Really really appreciate them for everything.
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November 2023 by Oriana Pumphrey
Goodness gracious, what an amazing shop. Fantastic communication, honest and reasonable estimates and prices. clean, kind, professional and FAST.I was rear ended and the at fault's insurer pointed me towards CARSTAR and honestly, the headache of the accident was worth it knowing that now I have a place I trust for future repairsEveryone I came across at the shop was friendly, but I have to give a special shoutout to Edwin. I can't say that I can't wait to be back, haha, but I know when I do need to, I will be in good hands. Thank you for treating me an my old car as good as any new shiny off the lot model. <3
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November 2023 by Oriana P.
Goodness gracious, what an amazing shop. Fantastic communication, honest and reasonable estimates and prices. clean, kind, professional and FAST.I was rear ended and the at fault's insurer pointed me towards CARSTAR and honestly, the headache of the accident was worth it knowing that now I have a place I trust for future repairsEveryone I came across at the shop was friendly, but I have to give a special shoutout to Edwin. I can't say that I can't wait to be back, haha, but I know when I do need to, I will be in good hands. Thank you for treating me an my old car as good as any new shiny off the lot model.
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November 2023 by Jonah Atkins
They took great care of me and my car, and went above and beyond than what I expected. Highly recommended. Fast and efficient!Services: Painting
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November 2023 by Michi Michii
KEEP LOOKING.Today is Thursday. I spoke with Frida on Monday and she asked me to send pictures of the damages to my car through text. Sent them immediately. I was told via text, that someone will get back to me with the soonest availability. Well, it’s been 3 days. No call or text. So I called the office this morning.Frida says she will reach out to a manager or someone to see and blah blah. Now initially, I was told someone would call me back with a date. Well, that wasn’t true. I received a text AFTER having to contact them again FIRST…. just for the text to say something contradicting, “he doesn't have a open date for availability availability if very far out” like huhhhhhh???! Either the date is far out or he don’t have any availability which one is it? Because if the date is far out then he has availability right? And I should decide if I want that date or not right? Right.Now I’m reading the reviews and I can see that Frida seems to be the problem. Her name is all throughout these 1 star reviews. I sent pictures of my car on Monday and Frida is just now showing manager pictures of my car on Thursday ONLY because I called asking what happened. So if I never called again, would she have done her job?Losing business due to poor communication is bad business. You don’t want these kind of people working on your car. Keep looking.
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October 2023 by Robin L.
Mark was very RUDE. They called and stated that my car may or may not be done by today. I get a call and I was told while at work your car will be done today by 4pm!!! How in the HELL CAN ANYONE GET OFF WORK WITH SHORT NOTICE!!! I know I can't!!! I have to leave work early with short notice to my supervisor. Fuck these people at this place!!! I will never recommend this auto body shop to anyone!!!!
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October 2023 by Emily Marks
I was very impressed with the quality and speed at which they completed my repair! The staff was kind and very helpful. I got my car back much quicker than expected.
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September 2023 by Zharia Howard
Absolutely amazing! I was so surprised by the quality of customer service and care of my vehicle! It was ready the same day I dropped it off and the communication about the status was much appreciated! Thank you all for all that you do!
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August 2023 by Cameron Chin
Prompt service. Excellent communication. Even filled up my tires after having the rear bumper and suspension fixed.
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July 2023 by joshua pineda
it was done faster than expected & the work done made it look brand newServices: Painting
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July 2023 by Micha
Very good experience with them! They kept me updated throughout my process. My car looks like nothing happened thank you guys!Services: Steering & suspension repair
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July 2023 by Dereck S.
Complete RIP OFF !! I've had a small 2 inch scratch on a front bumper and they charged me $3000 !! Apparently it cost the same to replace entire car door as it cost to fix a 2 inch scratch on a bumper. I feel completely ripped off and NO I would never recommend this place to anyone !! They appear pleasant but they work only mornings Monday through Friday so if you have a car that needs to be fixed, it's gonna be sitting in that shop forever and a day and you're gonna pay a lot of money in your rental car and then you're gonna give them thousands and thousands of dollars for the tiniest scratch.My car was given back to me completely filthy and dirty and that is completely inexcusable because I gave them completely clean car and my car was trashed when I picked it up.Their explanation is that their mechanics cost $200 an hour so that's why they're charging me $3000 for a 2 inch scratch because their auto mechanics get paid $200 per hour and apparently they worked 11 hours on my car on a 2 inch scratch . Completely ridiculous and complete RIP OFF !!ZERO STARS !!!!!
