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October 2023 by Justin Lee
The lady who works there is very nice.
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October 2023 by Mariano Banderas
Good customer service
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October 2023 by Siena Chiang
I was rear ended and my car was fully totaled over 9 months ago (Dec 2022) and the driver who was at fault had Fred Loya insurance. After filling out dozens of forms and calling them every few weeks, I am STILL waiting for my payment from them. I also just received a delinquent registration renewal notice from the DMV (even though I've signed and sent back the form that relinquishes my ownership). I do not advise using this company if ever want to receive your payment.
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August 2023 by Leyva Mathias
I came in to get coverage and we were being charged 1700 for the first payment and the next 6 months of like 700 .. bad information no education on what was being charged and very little coverage aside that I went else where and found a way better deal cut to more than half the price and better coverage. I feel like they were trying to scam me of my money for sure . Would not recommend
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July 2023 by Hugo Young
Expensive whith little coverage
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April 2023 by Ericka Tejeda
(Translated by Google) Because his policy is only 2000 dollars(Original)Porque su póliza solo es de 2000dolares
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April 2023 by Benjamin Cortez
I m hpy with ur staff the way they help me, nice people, very proffesional....
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December 2021 by Caleb Wade
Fred loyas call line staff are very well informed and also very well spoken (doesn't have super thick foreign accents that are hard to hear over the phone) and usually answers pretty quickly. I have one complaint and that's my deductible. I thought full coverage meant FULL coverage. I found out it meant most coverage.
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April 2021 by Brenda Michelle Romero
Worst insurance ever! They left me up in the air and never returned my $1000 deductible ( I was not at fault). The adjuster gave me misinformation and I had to call him because they never call back to update you.
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May 2020 by Kayloni Monroe
Great customer satisfaction
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March 2020 by Tracie Epps
They not true to there contract
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November 2019 by stacy h
I give this place 5 stars, because overall the office is clean inside and smells good. (not many offices do) the girl that helped me, I believe her name was Karla, was very friendly and knowledgeable. I recommend everyone to go see her, even if it's only for a quote. She's Bilingual and can answer all your questions patiently. She doesn't sound fake when she talks to you. She's genuinely friendly and welcoming.
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August 2019 by stacy mejia
(Translated by Google) I am happy I have been with places that do not comply with. What I promise if I add a car 150 if you get 100 in Fred Loya add 2 veses cars and do not pay and I will not pay either ***** here I definitely recommend the Normandi and Beverly in the background. With them you save
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June 2017 by Claudio E
Quick n easy
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May 2017 by Matt Harding
Axel and Michelle were very helpful getting my auto insurance policy set up. No frills and no upsells.