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February 2024 by Marisol Esteban castillo
Very good service I love it
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November 2023 by Francisco Serrano
Experience of the best. Very useful, a dispensable tool.
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October 2023 by Virginia Strother
Always friendly staff. Rates are super low
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August 2023 by Mayra Ochoa
They can upgrade the customer service
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June 2023 by Angela Bolanos
Worse place to go ever. The employees here don’t know what they are doing. They charged my dad wrong months later they canceled it after having received their payment. Don’t go here. These people don’t know what they are doing.
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March 2023 by Filiberto Barrera
(Translated by Google) Very good(Original)Muy bien
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February 2021 by Teresa S.
Worst company to work for. They care more about the bottom line then thr customers
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January 2021 by DNA Level C
Go with a different insurance, you'll save money and have a better experience. Trust me.
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September 2020 by telma lopez
(Translated by Google) In my opinion one of the best insurers. They solve cases super fast.(Original)En mi opinión una de las mejores aseguradoras. Le resuelven super rápido los casos.
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June 2020 by Minh L.
This place sucks and won't be helpful at all, stay away. They only care about your money
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May 2020 by Irene S.
Hello. I was a customer with Fred Loya for 3 years for my car insurance. However, during the Coronavirus pandemic your company was not as loyal to us, customers, as we are to this company. Your website specifies if we are being affected to call and seek assistance, which has proved to me to be false advertisement.l! You guys did not provide me assistance on anything. Still wanted to charge me a late fee and still wanted to cancel my insurance due to me being temporarily out of work because of the pandemic and EDD being severely backed up. I called a total of 10 times all different periods and everyone told me to pay or I get canceled. So I canceled my insurance with you guys. I was so upset to see a Latino business turn their backs on their customers and people. Offering no solution and causing tremendous stress on top of an already bad situation that is out of our control. I would hope this reaches your CE0 Fred Loya! After this I switched to Triple AAA insurance, which has been very understanding and is providing me more in my full coverage price for less money than Fred Loya.
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March 2020 by Jose Zepeda
Maybe a quarter of the star maybe
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December 2019 by Danitza V.
if i could give no stars i would give no stars, worst insurance and the rudest adjuster BIANCA DELGADO doesn't care about the clients, doesn't stay up to date with clients, makes very difficult to get checks sign even for the auto shop, they'll leave u without a rental even if your car isn't ready even if it hasn't exceed one month which that's what i have in my policy STAY AWAY you'll save yourself a headache
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November 2019 by Juan Pablo’s
They charged el 120 dlls for full cover I did not have any accident 2 years but when someone hit me from behind and I ask for a claim they refuse to change the back seats because In the time of the accident I had two gallons of water in the trunk so when the car was hit all the water damaged the seats and cover and because they take so long to aprobé the fix it develops Moho inside the car but they denied that damage not matter what the technician told them I was so frustrate and disappointed
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October 2019 by Azucena Rodriguez
Very professional service!