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October 2023 by Ecyoj A.
This place is great. It has a wide selection of furniture you might need, NOT just futons. There are bean bags, dressers, pillows, beds... affordable for what you're getting! Service is excellent. Nixon is very knowledgable about his craft. Support this local shop and come take a look! Great value! Parking in front of the shop and street parking available.
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June 2023 by Emma B.
Nixon was great in helping me figure out the right-size mattress that would fit my frame. Great selection of futons.
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November 2022 by Liza K.
I had been stressing about the Thanksgiving holiday, when I was expecting guests. I needed to switch my kids' old bunk beds for a new setup that could accommodate occasional multiple visiting guests. I still associated futons with "college life" but took a trip to the Futon Factory to get some info. Nixon was incredibly helpful, knowledgable, and patient as I asked countless questions. Futons and frames have come a long way! In the following days I returned to the store and called a few more times. Again, Nixon was always patient, friendly, and helpful. We ended up purchasing two full size frames and very good futons, enabling us to have space in the rooms for the 98% of the time we don't have guests. They were delivered and set up in time for the holiday. Guests were happy and slept well. Stress relieved, due to FANTASTIC customer service (thank you, Nixon!), beginning to end.
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August 2022 by Alexus L.
RUDE OWNER. BUYER Beware. See other reviews for customers getting scammed. STAY away. Don't spend your money somewhere where you will get ZERO respect and BAD customer service.
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July 2022 by Eric R.
Looking for a futon or a futon cover? Why not visit this niche Westside LA store with knowledgeable, friendly professionals? Curated collection and fine prices adds value to this store.
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November 2021 by Marc Major
Great service. Owner is very willing to talk through options and delivery and pricing are reasonable.
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October 2021 by Saïdia Reffell
The owner is very knowledgeable about the furniture he sells. I was extremely impressed by the information he shared about the futon I came in to purchase.
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July 2021 by Rita K
Very kindly and fair price. We bought queen futon 4 years ago and now we back to buy another futon. Very satisfied.
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June 2021 by K L.
I bought a futon mattress and frame from this company this past May. The sales associate that sold me these two items was very knowledgeable and took his time explaining the differences between mattress and frame quality. The delivery and set-up was efficiently handled. I'm VERY happy with my choices and HIGHLY recommend them to anyone looking for a futon mattress, frame and/or accessory. FYI. I'm not paid and I don't personally know the owners. I'm just a truly satisfied customer.
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June 2021 by Ian Riley
Super helpful. They made sure I got a good futon at a good deal. Can't recommend them enough.
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June 2021 by Ian R.
They got me an incredible futon. Pointed me towards the best quality at the best price, can't recommend them enough.
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April 2021 by Nada H.
BUYER BEWARE!!!! The guy that owns this place is a scam artist. He sold me a futon that broke in 2 weeks. He did not offer me an refund or a replacement. Don't waste your time nor money.
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January 2021 by Saimazing Davis
The owner is very knowledgeable about the furniture he sells. I was extremely impressed by the information he shared about the futon I came in to purchase.
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December 2020 by Mara Hendrex
High quality products and delivery was easy
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November 2020 by Brigida F.
I've purchased 3 futons from them over the last six years. I've dealt with Nixon the lady two times. He's always helpful. Each transaction was quick and easy. And the futons and frames are perfect.
