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January 2024 by Tony Muro
Not enough cashiers, and when you pulled one of the stockers from the back, he was rude, and refused to check me out, even though I was the next in the adjacent line. He accused me of cutting, when it wasn’t in fact clear whether his lane was open or not. I was trying to let the elderly gentleman in front of me go, but he didn’t think that the stockers lane was open because he left his coiled lane guard up. So I got out of line to ask the stocker and he accused me of cutting and refused to check me out! I had to argue with him and tell him what happened and he still didn’t believe me. I’m a 46-year-old man not a 12-year-old cutting in line so I can go first. I was in no rush. I was just trying to be kind.
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December 2023 by Douglas G.
I can only say a BIG thxs to Judy over in the delicatessen......She has been a super star.... Always polite to me & my wife. Always considerate never a dull day with her & her smiling Face, very very helpful.........Thx you so much Judy!!!! Doug G.
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December 2023 by Esther Leng
Well, I heard about this place for years, but don't live close enough to one. Went to Magpies Soft Serve yesterday and stopped over here because it's just across the street.I've only had their hot food, so I can't speak for the groceries, but it was fresh and tasty! Looking forward to returning for some more pizza, clam chowder, and sushi. I saw they have yakisoba as well!
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December 2023 by JAMES BOND
Gelson's Market in Silverlake, California, offers a delightful shopping experience that balances convenience and quality. From the moment you step in, the ambiance exudes a welcoming and upscale vibe. The store layout is well-organized, making navigation easy, and the aisles are spacious, allowing for stress-free browsing.One of the highlights is their fresh produce section, boasting a diverse array of locally sourced fruits and vegetables, always crisp and vibrant. The selection of organic and specialty items caters to various dietary needs, which is a big plus.Their deli and bakery sections are a haven for food enthusiasts. The assortment of artisanal cheeses, freshly baked bread, and an array of prepared meals make it tempting to indulge in gourmet treats. Plus, the salad bar and hot food counter offer tasty options for quick, ready-to-eat meals.The staff at Gelson's Market Silverlake are friendly and knowledgeable, providing exceptional customer service that adds to the pleasant shopping experience. However, at peak hours, checkout lines might get a bit long due to the market's popularity.While Gelson's Market might lean towards the higher end in terms of pricing, the quality of products and the overall shopping experience make it worth the investment. Whether you're looking for everyday groceries or specialty items, Gelson's Market in Silverlake delivers on freshness, variety, and service.Great selection of imported cheese.
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December 2023 by Dana jones
Gelson’s Bar is five star. Friendly bar tender stephanie always smiling always asking do you need anything. Unfortunately the food service was close. I went at 6:00 pm.
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November 2023 by Ray C.
I love shopping at Gelson's because they provide premium quality items but the 2 ladies at the cashier are NOT - they always seem like they are angry at the world or mad at me!? Their names are Danielle and Anna - they have never been friendly and nice to me. I stop shopping there now because of them! There are other friendlier supermarkets in Silver Lake.
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November 2023 by Francisco Rodriguez
I love this place! What a joy it is to shop there, a bit pricey, but well worth it. The quality is superb, the customer service is excellent, and whenever I need something, the choices and varieties are always available. Super satisfied with every aspect of my shopping experience. I tip my hat!
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November 2023 by G B
I am writing to express my deep dissatisfaction and outrage over the unacceptable behavior exhibited by two Gelson's employees at your store on 10-18-23. The incident occurred while I was attempting to enjoy a meal that I had every intention of paying for. I have attached photographs of the employees involved for your reference.On the aforementioned date, I visited your store and decided to purchase a "Create Your Own Poké Bowl." Due to the extreme heat outside, I chose to consume the food inside the store. As I was about to take a bite, two employees, whose names I unfortunately do not know because they failed to disclose it, approached me abruptly. Without any warning or explanation, they forcefully grabbed the food out of my hand and callously threw it onto the floor, causing a scene that attracted the attention of other customers. To my shock and disbelief, one of the employees then proceeded to snatch my cell phone out of my hand and intentionally threw it on the floor. This aggressive and unwarranted behavior was not only completely unjustifiable but also resulted in damage to my personal property. Furthermore, I was accused of theft without any basis or evidence, causing me significant distress and humiliation in front of other customers and store staff. I would like to emphasize that at no point did I have any intention of leaving the store without paying for the meal. I was fully prepared to settle the bill once I had finished eating. However, due to a sudden drop in my blood sugar levels, I felt an urgent need to consume the food immediately to avoid any health complications. It was under these circumstances that I made the decision to eat prior to paying.The actions of your employees have caused me immense emotional stress, embarrassment, and anxiety. I am deeply disappointed by the lack of professionalism and respect displayed by individuals representing your esteemed organization. Such behavior is not only reprehensible but also raises serious concerns about the training and supervision of your staff.I insist that immediate action be taken against the employees involved. They must be held accountable for their actions, and I strongly recommend that they be terminated from their positions. I am preparing to take further legal action to ensure that justice is served. I trust that you will handle this matter with the seriousness it deserves and provide me with a prompt response detailing the steps you intend to take to address this situation. Failure to do so will leave me with no choice but to explore all available avenues to seek redress.I would appreciate your immediate attention to this matter and a response within reasonable time frame.
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November 2023 by Joseph D.
Great people working there the best customer service here . I recommend the variety of dishes and products here to choose. I highly recommend this to take a visit,.
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October 2023 by Diyan G.
I am writing to express my deep dissatisfaction and outrage over the unacceptable behavior exhibited by two Gelson's employees at your store on 10-18-23. The incident occurred while I was attempting to enjoy a meal that I had every intention of paying for. I have attached photographs of the employees involved for your reference. On the aforementioned date, I visited your store and decided to purchase a "Create Your Own Poké Bowl." Due to the extreme heat outside, I chose to consume the food inside the store. As I was about to take a bite, two employees, whose names I unfortunately do not know because they failed to disclose it, approached me abruptly. Without any warning or explanation, they forcefully grabbed the food out of my hand and callously threw it onto the floor, causing a scene that attracted the attention of other customers. To my shock and disbelief, one of the employees then proceeded to snatch my cell phone out of my hand and intentionally threw it on the floor. This aggressive and unwarranted behavior was not only completely unjustifiable but also resulted in damage to my personal property. Furthermore, I was accused of theft without any basis or evidence, causing me significant distress and humiliation in front of other customers and store staff. I would like to emphasize that at no point did I have any intention of leaving the store without paying for the meal. I was fully prepared to settle the bill once I had finished eating. However, due to a sudden drop in my blood sugar levels, I felt an urgent need to consume the food immediately to avoid any health complications. It was under these circumstances that I made the decision to eat prior to paying. The actions of your employees have caused me immense emotional stress, embarrassment, and anxiety. I am deeply disappointed by the lack of professionalism and respect displayed by individuals representing your esteemed organization. Such behavior is not only reprehensible but also raises serious concerns about the training and supervision of your staff. I insist that immediate action be taken against the employees involved. They must be held accountable for their actions, and I strongly recommend that they be terminated from their positions. I am preparing to take further legal action to ensure that justice is served. I trust that you will handle this matter with the seriousness it deserves and provide me with a prompt response detailing the steps you intend to take to address this situation. Failure to do so will leave me with no choice but to explore all available avenues to seek redress. I would appreciate your immediate attention to this matter and a response within reasonable time frame. I can be reached at the contact information provided above.
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October 2023 by Erica A.
If you want to pay at least $2 more for every item shop here. Otherwise avoid. Also if you do shop and something is on sale you would have needed to sign up on the website for their rewards program. So yeah.... Really the worst grocery in town if you ask me unless you need some wild vegetable to make your dish look pretty. Otherwise you can get everything at any other store for so much cheaper. I will Give it 2 stars because it's a beautiful store with perfectly stocked shelves.
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October 2023 by Kelly
I love how Gelson's opens up new registers when there are lines. It is great customer service. I feel like my time is valued and my patronage is appreciated.
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October 2023 by Elisa G.
I love this little Gelson's market and bought watermelon and pastries for my godmother whi I visited today in the area. I also bought some really weird matcha drink. Easy check out and parking was okay even though the parking lot is small.
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September 2023 by Kimberly H
Lots of parking, tons of options, very clean store, amazing staff in the deli. Delicious food. Highly recommend and will definitely return to this location.
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September 2023 by Matthew Caron
Store is clean, great selection of wines and spirits. The beverage cold case is well stocked and supplied with quick access single bottles of water. The staff is friendly and very willing to help. A great store.
