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October 2023 by Roxy Edge
This was my second time at this nail salon. Kim and the other pedicure lady are really nice and professional, however, the owner always seems agitated and abrasive. The wax room needs a good scrubbing, it's not clean to a professional upscale standard.
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October 2023 by Alexis Niblock
I left with unfinished nails, when the lady told me she was done and to wash my hands I was so confused. I had polish and stuff all over my hands. Then when I went to pay the lady comes up with a different number each time, they won’t post prices because they don’t have prices, it is whatever they feel on that day. I won’t be coming back here, they have such limited color options and I genuinely have nothing positive to say about this place. I payed 60 dollars for a rushed manicure that wasn’t even good ??Service: Nail painting
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October 2023 by Beatriz Mendoza
Kim is wonderful. Friendly, great customer service, and very talented. I love going thereServices: Nail art
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August 2023 by Hadar Lahav
Love this place! Super friendly and professional technicians
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June 2023 by Skylar Moore
I have never experienced such bad customer service in my life. My friend and I made an appointment. We were running about 10 minutes late because of traffic, so I called to make sure they could still get us in when we got there. They told me yes, so we continued to rush there. When we got there, it was packed. The lady told us to have a seat and she would bring us the colors to choose from. 20 minutes later, she still had not brought us the colors, and she had not let us know that there would be a wait for our appointment. There was also a customer at one of the pedicure stations who said she had been soaking her feet for 30 minutes and nobody had started on her nails yet. Why accept appointments if you don't have technicians available?? Go to Model Nails, about a mile down the same street. They have such better customer service there and they are honest about accepting appointments!!
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December 2022 by Lizette Chavez
I always have a good experience here. The ladies are very sweet and quick which I like.
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November 2022 by Jessica C.
Had a bad experience today. Walked in at 10:20am and was told there was no availability until 1pm and was recommended to make an appointment. I made an appointment for two people. Arrived at 1pm they helped the person I arrived with. Had me wait. 30 min later I asked if how much longer as I saw chairs empty and my sister was being helped. A total of 1 hour went by and my sister was already done and they were just going to help me, but I decided not to keep my sister waiting and Ihad other errands to run. I was flexible rearranging my day and did not appreciate my time not being considered even with an appointment. Can't rate my nails since I didn't get that far with the service I received.
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October 2022 by Mayreth Garcia
Tina always does a great job! I asked her for the trendy glazed donut style and I was super content with the outcome. I mean just look at the pictures!
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September 2022 by Alexis A.
If I could give zero stars I would. First, if you are black be prepared for an unpleasant experience because they are inherently racist, with ignoring your presence and/or not offering the sort of customer service they offer their white/non black/usc student customers. Very sweet and welcoming to those, and very short and stoic with me; a black woman. Second, their work is NOT worth the prices. In fact if I'm being honest, their work is below average. Most often we will deal with the racist nail shops because they are conveniently located and they do good work at a good price. But this shop's work is far too expensive for it to be so lackluster. Now to be fair the lady who did my pedicure was nice, but my pedicure looked like I did it myself; with the polish sloppily applied and there being no true "pedicure" experience. I mean I asked for the water to be hot; it was tepid. Lastly, and certainly not least they are RUDE. I'm paying you money and I'm being nice and respectful to you. The least you could do is oblige in the same manner. I asked for my nails to be shaped very narrow and square and the girl pretended to not understand English. As I tried to guide her on how I wanted my nails, she simply ignored me and spoke something in her language that was clearly insulting. Once the other, much nicer nail lady (who did my pedicure) explained how I wanted my nails-even giving her a demo-the girl proceeded to do as SHE wanted and not as I politely requested nor how the other nail lady directed. My nails looked HORRIBLE. At this point I'm feeling pretty frustrated but even still, when I nicely pointed out the very obvious hack job she was doing, she threw her hands up, made a scene and loudly proclaimed-IN ENGLISH-that she "Couldn't do it!" Ummmm, I thought you didn't understand English? And what EXACTLY can't you do...File nails properly? After her outburst she got up and moved on to help someone else, leaving me alone at the table with unfinished nails. Literally I had acrylic slathered over my cuticles. Two days later, I'm still in disbelief. All in all, the incident was degrading and time consuming. Almost 2 hours and I never got my nails completed and my pedicure looked...silly. The level of indignation and gall these people displayed leaves me to believe that this is how they regularly conduct business with the black customers. No professionalism executed in the least. Please, DO NOT waste your time and hard earned money at this subpar, unnecessarily expensive, disrespectful and racist "salon".
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September 2022 by Maria Spastri
This is my favorite place for waxing, and i occasionally do my nails too, mainly pedicure. This was the 2nd place i visited about a decade ago when i first came to the US, and I have been coming back since! Sherril is incredible! ✨ And the whole team there is amazing! I always leave very happy with the services! ? Greatly recommended! ?
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September 2022 by Melinda Herrera
DISBELIEF on how horrible of a job and upkeep of location. Charged $18 to take off acrylic nails… lady butchered my nails and injured my tips
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September 2022 by Ocean Medell
I've been coming here for years. Love all the ladies. Tina is my go to for mani/pedi and Tavi does amazing acrylic. They do amazing waxing here for Brazilian and everything else
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September 2022 by Jess
This place is super dirty ., seems like they never clean ., and all year round looks the same, they never decorate., also they charge for sitting on there seats ? when they never work . So pricey for a nasty dirty place .
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June 2022 by Chelsy H.
It's a nice place to get your nails done! Ask for Tina!!! She's the best!!!! she's really talkative and can hold a conversation with you while she does your nail! She's been doing my nails since the first day I walked in there and I always walk out with a smile on my face!
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June 2022 by Loretta R.
Tina is my nail person, she is so clean, patient and knows what I want and need. She takes her time to get my nails looking perfect every time. I have no complaints at all. I will always ask for her.
