-
March 2024 by Craig D
Found a couple of things. For the most part, really no deals. The selection is minimal. Display case did not have anything worthwhile. Small shoe section. Lot of bare space on the shelves. They have a ramp like entryway when you first come in. NO restrooms. The parking lot is small and very tight. Did not see any handicap parking spaces.
-
January 2024 by Kathleen Reid
This location actually has some pieces. I left with quite a few items.
-
October 2023 by Jose valdez
Goodwill has become a money grab organization, You can’t try the clothes on, you can’t return the items for your money back or credit only exchange which means you have to force yourself to shop to find something to replace the item you truly wanted and to top it off their system is alway down for exchange and don’t forget they ask for a dollar donation during checkout even though the shopping itself should be the donations since everything there was given to them for free.LA County Goodwills are shameless.
-
April 2023 by Ingrid D.
Would be really helpful if there was signage advising when the drop off portion of the La Tijera site is operational. I called after 11am since the doors weren't open, I was told they open at 11:30am. I come back, it's now 12:23pm and I can't drop off as items are being loaded onto another truck, the driver super nice, let me know they won't 'open' until he's finished loading . Thankfully an employee came out, scolded me for my boxes size though and promptly took it inside. Not sure how to take all of this, as you can see by the image I've shared, I think most would agree I take good care of the items I bring for donation. The truck driver was super gentlemanly! I really appreciate his demeanor!Kat C.: if a business has a need to close there should be some sort of signage alerting any interested party whether it's someone who wants to donate or shop, none exists on the West side of the La Tijera location, NONE.
-
March 2023 by Estefania Soto
I’ve come twice to leave donations and each time they are not accepting. Really frustrating when you come during open hours. Will have to take to somewhere more reliable.
-
November 2022 by Paula K. Shimatsu-U.
This is one of the larger stores and always very well organized kept neat and clean. Parking can be a little tight. In the same shopping strip is also the 99 cent only store.
-
October 2022 by Jasmine F.
Horrible customer service by Hispanic staff towards Black Americans. I approached the counter to purchase my items as I was the first in line. The cashier gestured with his hand to put my items on the counter; no greeting or anything, then suddenly he walked away to help another (Hispanic) customer that approached with a question, speaking in English, so language was not the issue... When he returned, there was no apology or anything, he simply rang up the rest of my items. How rude. What I find baffling is, why work in a historically Black neighborhood if you have an issue providing quality service to Black people. SMH.
-
October 2022 by Jasmine F.
Horrible customer service by Hispanic staff towards Black Americans. I approached the counter to purchase my items as I was the first in line. The cashier gestured with his hand to put my items on the counter; no greeting or anything, then suddenly he walked away to help another (Hispanic) customer that approached with a question, speaking in English, so language was not the issue... When he returned, there was no apology or anything, he simply rang up the rest of my items... How rude. What I find baffling is, why work in a historically Black neighborhood if you have an issue providing quality service to Black people. SMH.
-
October 2022 by Chris Barriga
I wish that they would post their donation hours on their donation back door. Everytime we come to donate it is always different hours.
-
July 2022 by Travis H.
Donation center that does not accept donations... . The store part seems big but wasn't there to shop. Can't even drop donations and skip receipt or anything
-
July 2022 by perla ortiz
This goodwill store is very big and open. So many options to choose from, it is clean and neat as well. The staff is nice but the only thing that I was unaware of is that, there’s only exchanges but no returns. Other than that, I really like this goodwill store.
-
July 2022 by Lyra B.
The manager of the location is extremely rude and demeaning. I believe her name is Liz, at least she told me it is. I witnessed her talking rudely to few customers while I stayed in line and she treats her employees as trash too. It tells a lot about working culture of a company that employes people like that as managers. Shame on you Goodwill!
-
May 2022 by Jessie A.
Dont waste your time !!!!They are super rude.. which is normal at a goodwill because most ppl there are doin community service hours. This place is on next level rude ,they use I think to have a group of workers that were actually really kind and nice in particularly a skinny dude with glasses kind of looked a little emo "sorry if you're out there in your reading mess I never got your name" .... You cannot use a dressing rooms here !!!!!! which is so wack because their policy is you can return anything you can literally go outside and try everything on and then come back in and return it??? forget about trying on clothes while you're there in front of any of their big mirrors because they will get on the microphone and remind you that there is no trying on of clothes?? When I asked when would they be open again the girl ,told me I don't know we're not other Goodwill's? I don't know what this protocol is for but it seems like they're just too lazy to clean up after people who leave residual clothes in the dressing room because obviously all these clothes are donated and not pre-washed?
-
March 2022 by Gerardo Arevalos
THIS STORE, UNLIKE OTHER GOODWILL'S, HAS A GREAT SELECTION OF CLOTHING. PLENTY OF DECENT SMALLS, ALMOST BRAND NEW SHOES, AND HUGE VARIETY OF DISHWARE. AND THE PRICES ARE FAIR. DEFINITELY A GREAT PLACE TO SHOP.
-
February 2022 by Andrea Arias
I accidentally donated an expensive photography book. Numerous staff members helped me find it and we did! They did not have to go out of their way yet they did. Very grateful for their kind and caring customer service.
