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February 2024 by Lucy M.
My husband bought me the black interlocking G tights online for $290. Upon putting them on they ripped all the way down my private area. He tried returning them and he was told they were worn and couldn't be returned, exchanged or repaired. They offered nothing. Of course I had to wear them to try them on. These leggings were poorly made and defective because not even $10 nylons from Target have torn that way. I hope nobody else has my experience with this defective product because you'll be out your money and the nylons. All they did was say they were worn and shipped them back. I understand their business guidelines but it doesn't see fair to me when I didn't rip them, they ripped on me trying them on at home. Be careful if you plan on purchasing these from Gucci.
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October 2023 by Dani O.
I received excellent service from Shannan. From the moment I walked in, she was friendly and helpful but not pushy at all. She commented on the Gucci Soho bag I had on and asked me what I was looking for. She helped me find what I'd seen online and showed me others that I might like. I actually decided on a different bag than what I'd come in to try on. She and all the girls in there were very friendly. I still wanted to shop around before I purchased so I told Shannan I'd be back. When I texted her later saying I was on my way back to make my purchase, she already went to grab the bag I wanted from the back of the store. She wrapped up my new little beauty in the beautiful Gucci box and bag. I just love my new Marmont bag! Thank you Shannan for helping me with my purchase!
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September 2023 by Madison G.
absolutely terrible customer service I came in tonight September 10th 2023 and i've never experienced such a rude employee....
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February 2023 by Google user
Always a Wonderful Experience...\\n\\nLove Seeing the New Collections along with the Classics...\\n\\nMy Favorite Part is having My New Pretties Wrapped and Packed Up...\\n\\nSo Beautiful I Almost Don't want to Open them!!!\\n\\nHaute Couture at its Finest!!!
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December 2022 by F James
Excellent service and beautiful store.
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November 2022 by Fred U
Excellent service and beautiful store.
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November 2022 by Veronica Ortiz
I will never come to this Gucci store again!!! Poor customer service the supervisor Marquis was not a nice person to me treated me poorly. I felt discriminated.
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August 2022 by Angel F.
Fabulous customer service. As an out-of-towner i would definitely make a special stop to shop this location again.
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May 2022 by Cecily McGuckin
Always a Wonderful Experience...Love Seeing the New Collections along with the Classics...My Favorite Part is having My New Pretties Wrapped and Packed Up...So Beautiful I Almost Don't want to Open them!!!Haute Couture at its Finest!!!
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April 2022 by Senica T
Bought a number of items here and have always had a great experience
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April 2022 by Eric Kalkhurst
If you put it out of place he will put it back in place. Don't suffer, see the Man.
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March 2022 by Angelique Jackson
Very well maintained. Great staff.
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January 2022 by Mathieu Ribaut
A little bit disappointed by this year selection but really nice staff
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December 2021 by R Smith
Preston in Womens shoes was amazing. He was honest and did not try to sell me shoes that did not complement my feet. He is a 5 STAR employee.
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December 2021 by Walter N.
Justyn in the Bloomingdales men's customer service department was extremely helpful today, thank you so much!!!
