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November 2023 by keyssel Soriano
Supervisor Mike looked bothered when asked if he could call another store and have an item put on hold. He was very dismissive. We first asked if he could check if they had the item in stock in their backroom and he comes back with we do not but depending on where you're headed the surrounding stores show one or two in stocks. Asked him if he could tell me what stores and with attitude he just said. "Like I said depending on what way you're driving the surrounding stores show 1 or 2. So I asked him if you could a particular store put one on hold for me and he rolled his eyes and walked away. I understand working retail can be pretty demanding at times with deadlines and having to provide customer service, but why work in that environment if your are going to be bothered whenever a customer asks for help.
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November 2023 by Joe
11/9/23 about 5:40 after a heavy traffic from work I stopped at this Hollywood store to buy a small bottle of grease for my car . Can’t believe this girl after checking that I am member a buy there almost every week., Did not let me pay for it because I need an ID to pay $9.55 w my credit card when I usually pay $50 or $90 without any problem. Frustrated!
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October 2023 by Jon H.
you have to be insane to buy anything at Harbor freight.the products often fail, and the people there know which ones are faulty but still sell them. I bought a battery charger there...do you think it worked?
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October 2023 by Aaron Mac
Customer service is horrible in educated rude employees who follow everyone around the store thinking there stealing I'm a paying customer it's very bad to train employees that everyone is a thief
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September 2023 by Luz Paez
It was very good convenient and found the tools I was looking for
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July 2023 by Jackie Agor
Great products at even better prices. Usually no line. Easy free parking.
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July 2023 by Апрол Мит
I know who’s rudely in this store, but not putting any name here. I d suggest to staff members don’t do displeased face when someone non-native English speaker comes to store and ask some items. That would happen to you too if you suddenly travel somewhere and have to go local store. Leave your racism home.
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June 2023 by Sebastiano Pestoni
My testosterone level increased 3% only by walking in. 5% extra when I bought a high visibility vest. -13% because on the way home I bought chocolate, not their fault thought. They got everything you might need and more. Tools. Things. More tools. Will be back.
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June 2023 by Cassandra
This store is run by rude ugly women.Beware if you feel like buying a lot of items! You don’t even have to actually damage any merchandise nor put any of it in your pockets because the simple act of wanting to buy a lot of products makes you a suspect!LOL but what’s really sad is I would have done your little shop of knock offs a favor if you would have had used your last brain cell to actually let me buy the products I was genuinely interested in, rather than aggressively yanking my cart away from me and talking down to me like I’m a kid in trouble at school (even though you were at least a foot shorter than me and had to look up at me to talk smack hahaha) Power trip much? Get real. All you did was shoo away a high paying client. I get that you didn’t have what it takes to work at Home Depot or Lowes but trying to put your tough guy act on with your own customers is so low class and d*** even for you.
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June 2023 by MAS FINA
Confirmed with staff today: Memorial Day holiday hours for Monday, May 29, 2023, the Hollywood Harbor Freight store location is open until 8pm (normal hours)
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June 2023 by William Markle
I love harbor freight. Always the most affordable prices on all the tools I may be looking for.
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May 2023 by kea warren
THE MANAGER FRAN WAS SOOOOO HELPFUL. I mean she really was the example of the perfect manager, she was by the books and very in depth with assisting me! Very thankful to have came to this store and encountered Fran. She needs a 3x pay raise because i can’t explain how happy and thankful I am to have had her to help me
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May 2023 by ADLA Tours
Nice store. I bought a product and it turns our to be defctive.I ended up hiring a guy to do the job I was planning to do myself.Oh well leaain to learn.
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February 2023 by Michael Schuster
FORGET Home Depot. This place has quality products at EXPONENTIALLY better prices, including many discounts online and in-store. Can't recommend this place enough. It is another chain, and doesn't always have the best selection or everything you need, but always check here first for hardware and tools to save some $$. Better service and less crowded than Home Depot too!
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January 2023 by Shahrzad Khezri
I came here for a rather big purchase today. Marisol helped me and she was so so helpful. Due to the large transaction the purchase wouldn't go through and I had to have people contact the bank to approve it. She was extremely patient and ended up helping me with very heavy boxes to be placed in my trunk. The manager was also there when I went and seemed to be kind to the staff which is something I always always care about when visiting a store so I hope I'm right.
