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April 2024 by W M.
I would not have ordered from Home Depot if I had known the scheduling of my appliance delivery would have been so inconsiderate of the customer's needs. This washer is available all over town by companies for the same price that would work with me to schedule a time frame that is good for the paying customer. Totally unacceptable and I will not order from here again. On top of that it's like fricken TJ in the parking lot. All the parking is taken up by illegals and vendors. This place sucks a$$
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April 2024 by Gio W.
The most useless staff I've ever encountered. A ton of useless Edgars who refuse to check SKUs or other locations. Go anywhere else. Lowe's Harbor freight anywhere else where the staff might give at least 20% effort when assisting you, or an answer other than "nahh we don't have it" "You can ask the guys on paint" I get it, I also hate to work at work however this is wild even for me.
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March 2024 by Antonio Campos
Everything very organized very well ?
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March 2024 by D G
Nasty experience at self check out...I was reaching for the scanner to start when a HD employee, i have no idea who she was, comes up to me out of nowhere and, uninitiated, starts telling me how to scan.I told her I knew how to do it and did not need her help.She then starts hissing at me "what would chu do if you didn't have dis.." harassing me in nastiest way. It was utterly bizarre.I told her to please leave me alone, and she starts yelling at the other self check out employees taunting me loudly behind my back.Yes, harassing & bullying a customer while they are trying to buy merchandise - it has come to this.They lost about $250- in sales because of her.i left everything in the basket and walked out.It was outrageous.. it was like she was harassing me because I was using self check out instead of a cashier. I have no idea why she came up to me, why she started harassing me but she should not be working there.
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March 2024 by Ted T.
This store just lost about $250- in sales solely based the behavior of one of their completely out of control cashiers.. I was in the self check out area, reaching for the scanner when this HD employee comes up to me out of nowhere and, uninitiated, starts telling me how to scan. I told her I knew how to do it and did not need her help. She then starts hissing at me "what would chu do if you didn't have dis.." harassing me in nastiest way. I told her to please leave me alone, and she starts yelling at the other self check out employees taunting me loudly behind my back. It was surreal. Harassing a customer for buying merchandise - it has come to this. I left some very expensive items in the basket and walked out. It was outrageous.. it was like she was harassing me because I was using self check out and not a cashier. Or she's mentally ill.
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March 2024 by Sina Gharehbaghi
Picked up from the locker, parking space problem.
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March 2024 by Barra Yousef
Brandon in lumber is very professional and was a great help to me and my project. Will be back to this location as long as Brandon works here that dude is awesome
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February 2024 by Ashton Kloes
Went to get some spiderwood cut for my aquarium and was sent to rentals to cut it. Jean Marc happily have us the tools to cut it and was extremely helpful and sweet. Definitely employee of the month!
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February 2024 by Nadia Santiago
The place we regularly go to do home improvements, here you find a little bit of everything whether you want to change floors, paint or any improvement to your home, the majority of the staff is friendly although I have had staff that are not very friendly, but in overall good.
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February 2024 by Myriam A.
This was my first time coming to this Home Depot location. My mom sent me to run some errands for her and get some gas tanks to light the heaters we have in outside. My plan was to be in and out and that is exactly what happened thanks to Deniz. That woman needs a promotion because she is such a kind sole as well as helpful. She helped me trade out the old gas tanks and find the exact new ones. Thanks to Deniz for such great customer service and exact guidance to the product. I couldn't have asked for a better experience!
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February 2024 by Teresa Reid
My family and I walked into the store at 7pm tonight. We walked straight to the Tool Rental area and I said hello to the man working in that area. He didn't smile or say hello back, just stared at us. I asked him if there was a truck available for rent at this time. He mumbles something at us and I had to ask him to repeat himself several times, because he kept walking away from us as we were speaking. He finally confirmed that he had a truck available and we asked him a few questions about what it takes to rent one. He kept giving me sarcastic answers (SO unprofessional) and made us feel like we were bothering him. He treated us like an annoyance. We told him that we would go shop for our items first and then come back to rent the truck. He said that was fine. We walked off and I felt unsettled about how rude he was towards us, but started shopping anyway. My family and I split up to get the shopping done quicker. Around 7:50 my dad came to me confused and said that the guy came to him and said "You know we close at 9, are you still renting a truck?" My dad told him yes, that we were almost done shopping, and we will come right back. We finish shopping and pay $300 for our items. It was 8:10. My dad walked back to finish renting the truck and the same guy looks at him and says "It's past 8, we don't rent trucks after 8."How are we supposed to know you don't rent trucks past 8pm if you don't tell us that?! If the store closes at 9, how would we just magically know that we can't get a truck past 8?? That should have been the first thing he told us when we walked up to him at 7.I truly believe this man intentionally gave us the run around just so he wouldn't have to deal with us and literally do his own job. From the first interaction with this man I could feel his negative energy.So now we just bought $300 worth of wood and other items that won't fit into my small fiat and no way to take them home. We walked to customer service and explained the situation to a lovely lady named Sara. She literally went above and beyond for us. She was so helpful and willing to fix the situation for us right away. She told us that we could leave the items there and that we could come pick them up the next day. Even though I am feeling completely unsettled about leaving $300 worth of paid merchandise behind, I am hopeful that my items will still be there tomorrow when we return.I really hope that management sees this and has a conversation with the man at the Tool Rental department. He really needs to work on his bad attitude and LACK of *good* customer service. He didn't even offer any help to the situation once he denied us the truck. We had to seek a solution elsewhere with Sara. This Home Depot is LUCKY to have an employee like Sara, who put in the extra work to fix a bad situation created by a different employee. Way to pick up someone else's slack girl, I appreciate you.
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February 2024 by Teresa R.
My family and I walked into the store at 7pm. We walked straight to the Tool Rental area and I said hello to the man working in that area. He didn't smile or say hello back, just stared at us. I asked him if there was a truck available for rent at this time. He mumbles something at us and I had to ask him to repeat himself several times, because he kept walking away from us as we were speaking. He finally confirmed that he had a truck available and we asked him a few questions about what it takes to rent one. He kept giving me sarcastic answers (SO unprofessional) and made us feel like we were bothering him. He treated us like an annoyance. We told him that we would go shop for our items first and then come back to rent the truck. He said that was fine. We walked off and I felt unsettled about how rude he was towards us, but started shopping anyway. My family and I split up to get the shopping done quicker. Around 7:50 my dad came to me confused and said that the guy came to him and said "You know we close at 9, are you still renting a truck?" My dad told him yes, that we were almost done shopping, and we will come right back. We finish shopping and pay $300 for our items. It was 8:10. My dad walked back to finish renting the truck and the same guy looks at him and says "It's past 8, we don't rent trucks after 8." How are we supposed to know you don't rent trucks past 8pm if you don't tell us that?! If the store closes at 9, how would we just magically know that we can't get a truck past 8?? That should have been the first thing he told us when we walked up to him at 7. I truly believe this man intentionally gave us the run around just so he wouldn't have to deal with us and literally do his own job. From the first interaction with this man I could feel his negative energy. So now we just bought $300 worth of wood and other items that won't fit into my small fiat and no way to take them home. We walked to customer service and explained the situation to a lovely lady named Sara. She literally went above and beyond for us. She was so helpful and willing to fix the situation for us right away. She told us that we could leave the items there and that we could come pick them up the next day. Even though I am feeling completely unsettled about leaving $300 worth of paid merchandise behind, I am hopeful that my items will still be there tomorrow when we return. I really hope that management sees this and has a conversation with the man at the Tool Rental department. He really needs to work on his bad attitude and lack of customer service. He didn't even offer any help to the situation once he denied us the truck. We had to seek a solution elsewhere with Sara. This Home Depot is LUCKY to have an employee like Sara, who put in the extra work to fix a bad situation created by a different employee. Way to pick up someone else's slack girl, I appreciate you.
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February 2024 by Laurie P.
Wow, Kansas at the orders pickup desk made my day. Stellar knowledge about products, super helpful, quick and kind. The guy who helped me in the spray paint section was great, too. And they stock fiddle leaf figs so health, I had to touch them to see if they were fake. Great experience
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February 2024 by Niall Shapero
A LONG wait to get ANY sort of customer service (35 minutes) only to find that they could order what we were looking for (a portable dushwasher) but that they had none in stock at their store (which was like a huge warehouse). NOT A PLACE I PLAN ON DOING BUSINESS EITH IN FUTURE!
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February 2024 by Carlos Beltre
Associates working the paint section were extremely helpful
