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“Great local hardware store with friendly people who help you with any need.
Would like to give a shoutout to Blanca who went above and beyond to help me. She took time out of her lunch to actually come to my house and help me with a problem I had with my faucet.”
“Me and my husband got the 23” concrete rectangular vessel bathroom sink and we are so so amazed by how beautiful the product is!! The quality of the product is 100%They are so nice and friendly as well! Definitely worth the drive! Yall should check them out!! 1000/10!”
“Absolutely fantastic customer service here. The whole team is friendly, positive, and always ready to help with anything you need or answer any questions. A big thank you to Mai and the associate in gardening with the orange earrings for helping me choose everything, Charles for handling the order, and Lawrence for the delivery. My plants arrived quickly, professionally handled, and in excellent condition. Truly an outstanding experience!”
“Came with my measurements, but was wrong Andy’s employees were very helpful and when I came back with correct metric measurements I got the right screws and since I made an earlier purchase. They exchanged for me. At no cost, love the service and family who runs it is doing great business. Why run to Home Depot when Andy’s Hardware is around the corner. Will always come here first to get any project done. Thanks and have a happy new year!!”
“a great place for home improvement needs. They offer a wide variety of tools, building materials, and appliances at reasonable prices. The store is well-organized, making it easy to find items, and most staff are knowledgeable and willing to help. However, some sections can be hard to navigate, and assistance may take time during busy hours. Overall, it’s a reliable store for DIY projects and home repairs.
If you want, I can also make a shorter”
“I want to share an experience that I had with the Marina del Rey Home Depot. I went in for one thing, came out with 20, just like at a grocery store. I bought eight new outdoor chairs for my deck. I had a friend pick him up. There were only seven, and most of them had paint all over it. It was definitely paint because I tried washing one of the chairs. I emailed HD cares, and only got automated response. The automated response says someone will get back to you within 24 hours. That never happened.
The reason I'm writing this five-star review, is only because of Tanya, the customer service manager that helped me at store level when I came back to the store to get the wrong righted. She was a pleasure to work with. She was courteous, efficient, and smart. I like smart people because they think outside the box and find solution to the problem. Two days later, I had eight clean chairs that were delivered to my house. They picked up the seven that were damaged with paint and took him back to the store.
Whatever Home Depot is paying Tanya, it's not enough. They should give her a raise, or even better, promote her to teach and train other customer service individuals at the Home Depots nationwide. I know good service when I see it because I've been teaching and training sales and customer service for over 40 years.
Thank you Tanya for great customer service ?”
“Shout out to Viviana, Yasmin and Josh definitely appreciate your thoroughness and professionalism in helping me locate the proper window shades! Great service at this location!”
“Well there are many stores but I am sure that if something is missing that is not in other stores I will find it here. This person does not want to change the entire bathroom extractor fan and it is quite old. This store does have it. And after looking for it in several places.”
“Beautiful showroom and knowledgeable staff. Mark was extremely helpful and offered several good options for our kitchen faucet. We chose a Graff product which we have already fallen in love with. Happy to do the dishes now ?!”
“(Translated by Google) A huge market with a crazy assortment, but I didn’t find what I came for, but I bought the tools I needed in the household ... I got a little stupefied by the amount of goods. I realized that it is better to order on Amazon (Original) Огромный маркет с сумасшедшим ассортиментом, но не нашла того,за чем пришла, зато купила нужные в хозяйстве приспособления... немного одурела от количества товара. Поняла,что лучше заказать на Amazon”
“Ricardo is amazing!! He really went ábove and beyond beyond to help me, he wasn’t even from the cabinet department and he still did everything in his power to help me. Showing great initiative. Most workers would be like ummm that’s not my department, let me get them to help you but he flipped through the cabinet binder and everything to try and help me to the best of his ability and he was able to help me determine the cabinets I needed. Being in management I like to name drop those who show outstanding customer service as many great workers go unnoticed.”
“Great place to shop always able to find somebody to help you find what you need and they're very knowledgeable in their service to serve you I've been coming here ever since they built it.”
“A big thank you to Jessica in the appliances department for helping my parents choose appliances for their new home. She was patient, helpful, and provided excellent customer service throughout the process.”
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“Candy took my call and was so nice. In no time Greg showed up to the rescue. Greg did have to get someone to help him with the job which I was worried the job was going to be costly but the price wasn't to bad. Both gentlemen took care of business and everything was checked before they left and everything was working great.”