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February 2024 by Andy Yoshida
If you want LIP SERVICE, come here. All talk and no action. I purchased a 2020 RR from here and found a dent n the door. I was promised it would be repaired and 2 months later still trying to get it fixed. AVOID this place at all costs.
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January 2024 by Alii Chesebiev
Ronnie Marques! Best of the Best ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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December 2023 by Gary McMonnies
This is the BEST Jaguar dealership! Everyone in sales and service is so kind, helpful and friendly! Above and beyond, the best there is.
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December 2023 by Gary M.
This is the BEST Jaguar dealership! Everyone in sales and service is so kind, helpful and friendly! Above and beyond, the best there is.
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November 2023 by Wendie D.
my car needed $4700 worth of repairs two months after the warranty expired and I purchased it out of the lease. The repair department told me there would be a six week wait for the necessary part and then suggested I sell them back the car . the used car department, a young man named Eric gave me a very low ball bid and when I asked if there was any wiggle room or any possibility of him coming up a little higher he said no this is it, so there was no negotiation whatsoever. miraculously after I settled with them (after waiting two hours at a 1 o'clock appointment, and then another hour to prepare paperwork) . I was told, I would have to wait 5 to 10 days to get the check for my car. I asked if there was any way to speed it up Eric said no but here you don't have to sell it to us here and you can just have your keys back( they had miraculously and somehow completed the $4700 worth of repairs which I would've owed if I took the car back) ... bullying, and I hundred percent feel that they have not deal with my brother the lawyer in this way. I loved my land rover and would Have loved to buy a new one, but the deal they offered me was horrible and I would never walk back in the show room for any reason again
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October 2023 by Cameo H.
Alfie and Yan were wonderful.About 2 months ago I made the decision to trade in my Subaru and get a Range Rover.I was apprehensive but had to no reason to be.Thanks fellas for the reassurance, patience, and overall easy transition into a car I love. And Alfie, extra thank yous for returning photos of my late uncle that I forgot in my Subaru.
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October 2023 by Jessie A.
This dealer is a liar, I would never recommend you this dealership they will sell you extended warranty, and when time comes you need to use it they will make you wait several days and then just to notify you that the extended warranty you brought will not cover your vehicle
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October 2023 by gretchen benedettini
Great customer service!
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August 2023 by Tammy W.
I had the most amazing experience purchasing my new Land Rover Defender I'm in love!!! My sales guy, Ahmed, was and is the BEST! He was patient, kind, and very knowledgeable about the brand. What I love the most is that he continues to make himself available to me as I learn my new baby. Bravo to the entire team (my new family) at Jaguar Land Rover!!! They are FIRST CLASS all the way. Thank you Thank you Thank you!
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July 2023 by Shawn Lalezary
Had an issue but they did what they had to do to make the customer happy.
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July 2023 by Keith K.
Brought my Jaguar I-Pace in for service and they did a superb job scheduling a same day appointment, and the vehicle was ready for pickup the next day.My service advisor Tyryce was excellent - kept me informed of the status throughout, and delivered top-shelf customer service. He's excellent.The service manager Courtney and the entire service dept. provide customers with a superb customer and vehicle service experience in a brand new state-of-the-art facility.I highly recommend JLR Los Angeles for your Jag or RR service needs.
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July 2023 by Ellery S.
Was sold a CPO jag and hazard lights came on the day I drove it off the lot. I brought it back to LA to take it to this dealership and Ron was so amazing. He was so communicative and upfront. I was extremely upset with the dealership in Fresno that sold me the car but Ron really turned that around for me. He was prompt in answering my texts asking for updates and loaned me a car so I didn't have to miss work. I'm so appreciative of him and their service department, thank you!!
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July 2023 by Zachary Ryan
Great service department. I've had some poor experiences at other dealerships, so it seems fitting to write a review for a good one. Whenever I need to get my Defender serviced, I always receive a complimentary loaner, and the staff is very friendly.
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July 2023 by Christopher Parker
Service dept crew, got us fixed up nicely & back on the road. Thanks Courtney & Team.
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June 2023 by Eric G.
First class in every way. As has been the case every time. Thanks to Ronnie Marques - for being A+ as always: responsive, accurate, fair, and getting me in my car asap!
