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February 2024 by jacob sosa
good customer service and knowledgeable employees
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August 2023 by Angelica Martinez
Hours are incorrect, no one is there. Being with H&R Block has been a nightmare!!!
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May 2023 by Raven W
I have a tax pro named Ana Ramos and this entire tax season has been a nightmare because of her. My California taxes were filed late, she doesn’t respond to my emails, and I have been trying to obtain a copy of my IRS tax returns and she hasn’t responded for weeks. I regret ever filing through H&R. My tax pro works at this location. I even booked an appointment call with her and she never called. H&R tried to file a ticket with her supervisor for me as well and they also never replied. Please avoid Ana as your tax pro! I’m going to have to report her to the IRS.
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April 2023 by Olivia Christian
I worked with Ana Ramos at this location and have never experienced such unprofessional behavior from a business, especially one that is handling such sensitive information. She said she was going to file my contractors' 1099s and when she filled out the forms, she made a bunch of mistakes, including misspelling my name and entering in the wrong earning amounts. When I called to have her correct them, I was told I would have to make an appointment. I did this three times and she never called me back. When I called the office and finally got on the phone with me, she passed me around to her other colleagues, and finally someone let me know she was "too busy" to keep working with me and that she didn't have time to fix it. I come to find out she never even sent them to the IRS. I had an awful experience and encourage you to get your taxes done elsewhere.
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March 2023 by destiny superstarX2
This place is great they have great customer service and explain the whole process to you step by step
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March 2023 by john sanchez
Quick and easy friendly service
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June 2022 by Caitlin E.
I've been with H and R Block for about 10 years and it is unfortunate that I will not continue with them due to the experience I had this year. I worked with a lady virtually who completed my taxes, but did not close it out online. I was unable to make an amendment to the taxes as she was still 'in process' with them. I have contacted her by phone, left a voicemail and wrote to her online. She will not respond. H and R Block cannot do anything and keep sending me in circles. I filed a complaint and never heard from them. They even made me an appointment with her and she did not show up. This has gone on for about 2 months now. Do not go to this office as you are better off doing your taxes on your own.
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May 2022 by Denisse Malvaez
They charge so much to do your taxes and can't even fix a rejected refund ? I kept calling Sra Ana Ramos from Jan-May and she never solve me anything... kept on hidding or not wanted to answer me who knows. Well I think they should be helping more for the amount of money the charge. At 1st I was glad, but after 5yrs and she did this hmm ?not so good anymore.
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February 2022 by Stephanie Paz
Ana Ramos was very helpful I did my taxes with her last year and now this year will be coming to do my taxes with her in the future. She answer all my questions i had. Thank you
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February 2022 by claudia escalante
Tax preparer Bryan Marroquin was friendly and helpful. And answer all my questions.
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April 2021 by Ryan Massiah
Straight to the point service. Not too much back and forth.
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April 2021 by Evee Eve
This is my fourth year doing my taxes with H&R Block with Francisco he is absolutely patient and explains every detail out. Very professional .Every year he has been at different locations and no matter how far the drive it is always worth it. Thank you Francisco!!
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April 2021 by Behold the Truth Ministries
excellent service, nice and fast.
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April 2021 by Dev 85
Great service!
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March 2021 by John Thompson
Because being fair to others, there may be another company that provides the same service for less of a fee.
