H&R Block receives positive reviews for its helpful and caring staff, particularly during busy tax season. Customers appreciate how employees like Maran and Teresita go above and beyond to make complicated tax situations manageable. Maran was patient, thoughtful, and ensured that the customer did not pay more than owed, even after hours. Teresita provided excellent support for a complex case involving multiple W-2s and 1099s, and she made the process much easier, accurate, and beneficial. The staff overall is described as welcoming, helpful, and thorough, with employees showing a genuine care for their clients. Many reviewers note that the employees' dedication and professionalism make a stressful experience more manageable. If everyone performed their job as well as the team at H&R Block, it would create a better experience for customers. Despite the busy season, the office maintains a friendly and helpful atmosphere, making it a reliable choice for tax assistance.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
