-
March 2024 by Lucinda Langford
I highly recommend having Nara Quiroz Velicky, AFSP help with tax preparations!!! She made the process easy to understand and gave me helpful tidbits going forward that will ease my tax burden. I am very grateful for her help in this complicated process.
-
August 2023 by Julie Georgedes
I made an appointment to do my taxes over the phone. After waiting all day, way past myScheduled Time, I called them and they told me that they wouldn’t get to me as they had too many people waiting there in their office. I was fuming mad and will never ? use them again.
-
May 2023 by Tally K.
Made doing my taxes so quick and easy. I submitted all my paperwork online and then I just met my accountant for 20 min or so and was all done!
-
March 2023 by Vickie Burns-Sikora
It was a good experience, and I liked my expert very much. I just think I can probably do them myself.
-
February 2023 by Edwin J. Velázquez
Terry Miller at Beverly Plaza in LA is the guy you want to do your taxes
-
February 2023 by Helen C.
Recommend going to Steve at Jackson Hewitt in Winnetka immediately instead of going through the literal nightmare I went though here. Worst customer service experience of my entire life. The team submitted my taxes incorrectly, misled me about the fact that they had done that for four days, refused to answer calls and kept me waiting in the lobby for nearly 2 hours with no customer service from the manager Monica or my tax preparer Terry before coming out and saying they had refunded my tax preparation fees because the taxes were not actually submitted!! The charge is still on my account and the refund of the tax preparation fees has not yet come through -- even though it was promised nearly two weeks ago!! Save yourself a few weeks of hell and go somewhere else.
-
September 2022 by Lorin R.
This place deserves negative stars! Don't use this place!!! You'd be better off doing it yourself or using turbo tax. I thought a certain person that worked here who I heard great things about was doing my return but no. Someone named Raymond Paplauskas did my return and it goes to hell from there. I received my return copy in the mail with it reflecting a refund of $3539 for my federal return. I was charged $330 for tax preparation and $39 for a refund transfer. I received this return copy on 6/1/22 and have been checking the "where's my refund" daily with the IRS. I finally got the congressman involved but still no refund and we were at 9/27 and still no refund. Today I checked and it said not only was I not getting a refund, I owe $905. I was completely shocked and had Jessie look into it and she informed me that the IRS website was not updated and that I actually owe $52. That was in the H&R Block info under my account. The elephant in the room is why was I mailed a packet saying I was getting $3539 and never given any other information or updated?! Why would this be mailed to me in the first place?! I have been counting on this all this time and it was completely bogus. As long as I have been filing taxes, I have never come across such a mishandling of my tax preparation. I called to talk to the Manager Monica and was told I have to cwait until Friday. Heed my advice and stay away from this place!!! A computer program called Turbo Tax is much better and safer!!
-
May 2022 by Erika Bowsky
She was knowledgeable and fast costumer service .
-
April 2022 by Marion Brono
It was very simple and great customer care
-
January 2022 by jessica l.
I wish I could give more stars. I have been working with Jesse Dixon for the passed two years. This year my situation was a bit more complicated than the others. Not only did Jesse literally hold my hand and walk me through every step calmly and patiently but was there was for ever day every step of the way ever day 7 days a week and at any hour of the day and night. She is truly the tax angel I can not thank her enough. Thank you Jesse you rock!
-
August 2021 by Kara Griffin Cushman
Jessie is incredible! I love working with her - she provides both care and expertise to her clients and I'm always extremely grateful for her guidance.
-
June 2021 by Efren Cacnio
The office was very accessible and Mr. Blair was knowledgeable about his job.
-
June 2021 by gs1202
Lack of help from my tax rep. She didn't explain anything at all and kept losing her cool
-
April 2021 by Michael Berlin
Jessie Maske Dixon has prepared and filed my taxes for the past three years and always does an outstanding job. She's friendly, helpful, and diligent. I enjoy working with her and appreciate her expertise and her ability to explain tax issues that are outside my scope of knowledge. Best of all, she makes doing my taxes easy and quick. I always feel that I'm in good hands with Jessie.
-
April 2021 by Kara Griffin
Jessie is incredible! I love working with her - she provides both care and expertise to her clients and I'm always extremely grateful for her guidance.
