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March 2023 by Kenny T.
I never leave Yelp reviews, but I felt I had to in this case. This guy is some piece of work. You need to stoke his ego 100% of the time. He's obviously a man-child that never grew up, and that's apparent from his Doll collection and action figure collection all around the office. He refuses to let you sit with him at his desk, so you have to wait in the lobby while he makes decisions on your tax returns, and if you question anything about that, he gets all defensive and throws a tantrum like a little child. I've read in other reviews that he has hung up on people, and that is 100% correct, bcuz he did it to me too. Absolutely unprofessional and ridiculous behavior. I feel bad for office manager Martha, who is also his wife, bcuz she's super sweet, and I can only imagine what she's got to put up with. If you want a say in your tax returns, and don't want to walk on egg shells every time you talk to this man-child, I suggest you go elsewhere. Good riddance.
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March 2021 by Leslie B.
I just want to say that my previous review was a little harsh. Jonathan is a great guy and an excellent CPA. We had a disagreement and that's all.
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June 2020 by omar v.
Horrible customer service! I Didn't get the name of the rude employee but went in to ask a few questions about a notary before the pandemic hit and man they were so rude! I just left
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April 2020 by Jeffrey P.
Martha was so nice! I would highly recommend for anyone that wants to get their paperwork notarized or even come to do your taxes! Thank you so much Martha me and my wife appreciate it.
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March 2020 by Jill Billingsley
Martha and Jonathan make the tax season so much easier, and answer questions for me throughout the year. Martha is always so patient with me and walked me through making online payments, while Jonathan is always on the lookout for my best interest and informs me of safety precautions and the works. Thank you!
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September 2019 by Allen P.
I've been going to Jonathan and Martha every year for more than 15 years at the same location. I'm completely satisfied and they make the process very efficient and easy. I don't know a thing about taxes, Jonathan explains and answers my questions during tax season. I've never been audited, and knowing they've been at the same location says alot about their reputation and professionalism. Always make an appt with Martha and the process will go effectively.
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August 2019 by Melissa A.
Poor customer service. They need to be kinder people. I now go elsewhere to do my taxes. I went here a few years ago and haven't been back since!
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November 2017 by Maxine R.
Front desk woman with the horrible blonde dye job and penciled clown eyebrows is extremely rude. Said they would not give me an estimate on back taxes and that I needed an appointment. I explained my situation regarding an error with a previous accountant and she said he should fix the error. I then explained that I didn't trust him any longer and wanted their help. She basically told me to go back to him or get lost. All of this in an extremely rude unprofessional manor. Lost my business. Another example of family businesses hiring within the family though lacking the qualifications and interpersonal skills.