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March 2024 by Rick
I just ordered from here and had a great experience. Well, I was being somewhat of a pain in the butt customer (being whiney and complaining) Nathan who helped me never missed a beat. He was incredibly professional and patient. I would hire him if I could.
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March 2024 by Derrek L.
So here's the thing. I went in two weeks ago and ordered a veggie sandwich, which is "provolone, swiss, and green peppers." Don't knock me for my simple pleasures. They get the bread and start assembling. I notice there's no green pepper. I ask about it. Only then do they inform me (once they have started my sandwich) that they are out. They're out of virtually half of the ingredients on the veggie sandwich. I decide to forgo the whole thing. Then tonight, I arrive and stand in line, hoping they have green peppers. I notice the people in the front of the line get the last of the bread. I wonder "at what point do they tell everyone in line that they're out of bread?" It's only when the next people in line start to order that they are told there is no more bread. Everybody leaves after standing in line for minutes. Honestly, I am not a huge fan of food waste so I don't blame them for not having it 30 minutes before closing. The problem for me is that these folks get paid minimum wage, and when you pay people minimum wage, you get minimum effort. Pay your staff more, give them an IOTA of incentive to do more than the bare minimum. I do not in any way blame the staff for my experiences here. If I was making minimum wage in a city like this that sucks every single resource from your life like a leech I wouldn't care at all either. I'm leaving two stars because despite everything the staff are very polite when engaging and I'm ultimately a rube for going to a chain in the first place. Attached is a photo of a horrible taco I made instead tonight with leftovers and grilled cheese as the tortilla because my roommates took the last of my actual tortillas. You made me do this.
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February 2024 by Ashley L.
So happy this new store opened in this location. When placing my order, I didn't feel rushed at all. The employees made my sub exactly how I like it (my order can be complicated sometimes) and they even made conversation with me. Made my sandwich with love and didn't make me feel awkward or weird just waiting for my sandwich. My go to jersey Mike's now! Thank you!
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February 2024 by Merry V.
Love coming in to this location!! Staff is super friendly and polite. Location is spotless!
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January 2024 by Molly C.
Vegetarian review, tldr; Excellent service, really good food, clean location! For what this is, I was not expecting much. I don't like deli meat sandwiches but I have been waiting for affordable food options to come back to Echo Park so I thought I would try their Grilled Portabella and Swiss Sub (in the style of a cheesesteak, without the steak). Saying I was pleasantly surprised is an understatement. The location is very clean, even towards the end of the day. The employees were really friendly and joked with me about the music, but most importantly they let me know they were wiping down the grill before making my sandwich. I feel like this sandwich shop has been trained to accommodate vegetarians more than just slapping a meat-free option on the menu. I actually eat meat and wouldn't have minded either way, and told the employee she didn't need to wipe down the grill (she did anyway, what a sweetie), but I feel like this is a really good indicator about the company or at least this location, and is good info for any actual vegetarians wishing to eat here. The actual sandwich was so good! I added mayo and jalapeños to mine for no charge, and I was blown away. They have bags of chips, chocolate chip cookies, and serve Pepsi fountain drinks and have a few different types of canned iced coffee and some other drink options. I'll be back soon and hopefully this place stays in business for a quick affordable option in Echo Park!
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January 2024 by Ronald M.
Always fresh. Very friendly staff. Ashe and Panama is great for customer service, friendly atmosphere and effeiciecy.
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January 2024 by Lung F K.
This is one of the newer stores so I expect the staff is all new. My experience was excellent! Both sandwiches were great and the wait was short. I am sure Ill be back as the quality of my food was consistent from other Jersey Mikes!
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December 2023 by Roman C.
I stopping here over an hour before they close twice most recently on the 27th of December and several employees told me they were closed when clearly they were not, and they told me they're closed and they're extremely rude... I live in the neighborhood and I will be letting everyone know
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December 2023 by Jacqueline G.
I got my first sub today from this location and it was on point! I highly recommend this spot! Looks amazing! Definitely going back! Thinking of grabbing a sub before dodger games once the season starts! Store manager is amazing great costumer service.
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December 2023 by Anthony Oberto
I don't typically like chain eateries, but the workers here have been very friendly, the interior very clean, and the sandwiches fresh and delicious! A super consistent, quality experience and sandwich. I now go regularly for a fresh deli sandwich on whole wheat bread.
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December 2023 by ben lee
I highly recommend this place for lunch ? ? and dinner the subs are the best especially the Cali club delicious ? get the giant .. friendly staff
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December 2023 by meir yodim
Expensive for a sandwich but taste not bad at all.
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December 2023 by charles espadas
10/10 great service definitely recommend.
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December 2023 by Michelle S.
Food is great, customer services sucks so much. There's a few men out there that are rude. Please offer customer service trainings.
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November 2023 by Mario R.
Very disappointed with the service at this location. Nathaniel/Nathan (I believe that's his name?), needs a course in customer service. I did not appreciate his unnecessary rudeness.
