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December 2023 by Hector Herrera
A pleasant surprise of variety, in terms of deli meat, cheese. Great fresh fruit and veggies section. They have a good variety of baked goods (from other vendors).Chx wings (hot) way to expensive, super cheap if you make them at home. You used to be able to get some hot roasted potatoes for 1.50-2.00$, now they repackaged and are selling the same by weight for 1$ more. Haha I notice you can't catch me.
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December 2023 by Dino Keodara
The shopping experience at this location leaves me much to be desired. It's unfortunate that it's my neighbor grocery store within walking distance but the customer service experience and the unprofessionalism of the leadership team disgusts me. I will not be coming back and I will be suing Jons Fresh Marketplace located on 5315 Santa Monica Blvd for racial discrimination.Here's what happened. I came in and bought some groceries and a Latina cashier named Ofelia is an anti-Asian racist. She refused to bag my groceries and when I asked her politely "Can I please have a bag?" she ran off and dismissively told me (in her broken English), "You can do it yourself." So I waited for her to come back and she still refused. I asked her loudly, "Why can't you do this? This is your job." Her manager looked over and I went over and told her "Excuse me. Your cashier refused to bag my groceries. Is that not part of her job?" And, as opposed to de-escalating the situation or apologizing to me, the Persian Assistant Manager named Negin Dashtbin said, "Actually, that's not part of her job, but if she decides to bag it, she's doing you a favor." I've never heard of groceries stores where the cashier refuses to bag groceries. It's their responsibility to either provide baggers or let the cashiers do it.I feel like this is anti-Asian hate. She treats her other Latino customers with respect but refuses to treat me with dignity. I experience a lot of anti-Asian hate from Latinos in LA.This is terrible customer service. I felt uncomfortable forking over my hard-earned money so I went back and demanded a refund and the cashier Ofelia made an effort to drag in another Latino customer telling him something in Spanish saying that I'm filming them and then the dude called me "Pendejo," so I shot back, "You're the Pendejo," and he lunged at me but stopped when I raised my fist. Ofelia is a liability to Jons Fresh Supermaket and she doesn't need to be anywhere near paying customers and Jons Fresh Marketplace needs to retrain their leadership team to handle customer grievances in a professional manner. I'm going to sue Jon's Fresh Marketplace for racial discrimination.
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December 2023 by Anna Cascio
Great deli dept. They make great hot dogs there. Notice there prices went up. Get there there olive potatoes salad yummy so good
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December 2023 by Richard Yazmajian
John's market is a good place to go for Mediterranean foods. They have everything you need for the taste of home cooking.
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November 2023 by Yeah Me
To the 1 star review from a customer named AH posted about 4 years ago. I know you’re the type to harass employees and then post a 1 star just because you feel entitled to gaslight employees who work thankless jobs. You clearly haven’t it made it through life since you’ve been bullied a lot before and now you’re compensating by bothering hardworking people. You’re pathetic deep down
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November 2023 by v stan
Amazing store with unique products. But the workers are poor trained and unless you speak Spanish they will not help you. Today I got a very rude treatment by the cashier named Maybey who refused to help bag my groceries. All the 3 customers in front of me got their groceries pack and all of them was Latino. I decided to ask for a manager to bring to their attention, and a gentleman who recommended himself as Juan, was polite and kind to help me bag what I purchased, but in a very reluctant way. Dear Jons market, pls try to hire more friendly and helpful staff who doesn’t only help people base on their skin color and their appearance, in the end the name of the company it’s Jons international marketplace.
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September 2023 by Alex Gold
Best Russian and Armenian snacks here. Lots of international beer. Top notch butcher. The warm French bread is super fresh.
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September 2023 by Jessica Elias
store is clean upgraded from before, place looked like it was rotting. ALSOIF YOU ARE BROWN/HISPANIC LATINO OR BLACK ARMENIAN SECURITY GUARD WILL FOLLOW YOU JUST KEEP THAT MIND HE WILL FOLLOW YOU UP TO THE LINE . if you are armenian im sure he won’t harass you .
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September 2023 by Kevin K
I like these stores.This store had very good fresh poultry, produce. The store was clean. The bakery looked good.Enough real cashiers and not robots. I am sure plenty of people would agree please keep some real cashiers. A robot won't get people to return, a good cashier builds loyal customers (if good).My cashier was excellent, Ana S., she was friendly and quick, her checkout line was clean to.Thanks so much the chicken breast I bought was excellent.
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September 2023 by Morena Herrera
My favorite supermarket in Hollywood, clean and nice environment, friendly employees with great costumer service, the delicious food and the vegetables always so fresh, everything about this place is 100% great, beautiful flowers and live plants for yourself or to give a nice gift to your family and friends, daily bake baguettes, large variety of wines and beer, hard liquor too, not pricey at all, I definitely think this is the best store in Hollywood.
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September 2023 by Karla Alvarado
Employee Vicky, with glasses and short red hair was harassing customers. She yelled at an elderly woman that was trying to pay for her food at self checkout. She also didn’t let me pay for my items without standing besides me and staring at the screen. I felt harassed as a customer. I had two items. Her behavior is disgusting and very sad. This happened Sep. 10 at 10am.
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September 2023 by Charlie Price
The issue with Jons has always been long lines with slow cashiers. They finally installed self-checkout which cut the wait time significantly. Deli is always fresh.
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September 2023 by Rene Reyes
Very well stocked, friendly staff, almost all check-out lines are always open as well as self checkout scanners.
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July 2023 by Natalya Tk
This store is one of my favorite to do grocery shopping. Great meat section,fruits and vegetables, grains and bakery. All you need to throw a party or fix a quick meal you can find in here.
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July 2023 by Sergey Basin
It's my favorite place to shopping. There is to many choices a specialty Russian and Ukrainian food. I. Like this store and products ...
