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February 2024 by Carlos M.
Terrible service. She is extremely rude and unprofessional, refuses to provide simple answers, is curt, sarcastic and provides snickered responses. Does not provide simple eye contact to customers questionsI, got the impression that she prides herself in her warped behavior towards low income, Spanish speaking customers as they unwittingly accept this treatment.
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January 2024 by L. K.
This organization is unprofessional and the customer service rep is rude and unhelpful. Every time my blood work is sent to them I get bill because they can not seem to get my insurance info on file. Wont be going there again,
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January 2024 by Manuel D.
I detest the answering machines over the phone and when I tried to go in person early enough they still declined to accept me I feel discriminated shame on this location
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December 2023 by Carlos Perez
I think they should change the staff starting with a heavy person who is very despotic and arrogant, treats people as if we were trash.
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December 2023 by Maribel Duran
I see a lot of people put two stars. Reason for 5 stars I make my appointments I never had any problems or issues at all. All staff in front desk are very nice and sweet. And the people in the back that draw your blood are very sweet Tanny was very sweet People make your appointments on line and trust me you won’t have any issues at all. Make your life easy and be happy life is to short.
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December 2023 by Brooke B.
I was worried about choosing the right Labcorp location as all the la ones have pretty bad reviews. As this one was one of the only two open on Saturdays I chose this one hoping the bad reviews aren't true. And let me tell you I was positively surprised! The place is clean, I didn't have an appointment and needed to get my blood work asap and I did a walk in and was in and out in 45 min! The ladies at the front desk are very nice and helped me with my check in when I was confused. The lady that drew my blood was quick and instantly found a vein (even though it was hard to see). Poked me one time and it was honestly just a pinch. Overall I recommend this place - don't listen to the bad comments!
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October 2023 by Arely N.
I bring my mother to this location to get her blood work done every three weeks. As I do not like the staff at the front desk .... I absolutely love when the young African American gentleman sees my mom. He's respectful, patient , and never fishes for mom's veins ( as she has very thin veins ) I always look forward to having him draw my mom's blood because he knows exactly what he's doing. I can't say the same for the other phlebotomist here.
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September 2023 by sebongies caratdeul
On 6/13/23, the Filipino lady in the front desk LIED to me saying they accepted my health insurance Cigna, but they didn't and I got charged $439 in the bill of which two of the claims were duplicated. She was also RUDELY AND PURPOSELY ignoring people waiting along with the staff. UNPROFESSIONAL.I had an appointment at 8:30 am and i had to wait over an hour because they were verifying my health insurance. A lot of people had the same appointment at 8:30am and came after me, were able to get tested before I did. This company would to anything to get your money. AVOID.
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September 2023 by aglowriver 9
I agree with one of the reviews here. The receptionists are rude to the elderly. They need sensitivity and customer service training. They can at least pretend to like their job.
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August 2023 by Silvia O.
I was extremely nervous hadn't been to the doctors in 15years, but ERICA was super sweet & comforting, I didn't feel the needle going in, she kept me talking while she drew my blood and just like that it was over while I thought she was still looking around for my vein. 6 viles collected without any issues. We need more ERICA's in the Medical Field.
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July 2023 by Amy Morales
Called beforehand to clearly ask if they did the tests I needed or if they accepted my insurance. I get in there and wait close to 30 minutes just to get told that they don’t. This place is a joke…
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May 2023 by Paz Amor
Was a bit nervous when reading the reviews; however this spot was convenient with it being so central. Intake staff was so busy, yet kind to every patient...even with 20+ patients in the waiting room, before 8am! Make an appt, makes it easier...but regardless be nice and you will be treated nice. Overall very professional and to the point. thank you for your service!
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April 2023 by Jeannette Alcala
AnnMaria in the front desk is so rude, she doesn’t know how to talk to patients. She talks over you when you’re trying to explain to her what insurance is primary. She isn’t pleasant if you’re a person that is sick this is not a good lab to go to.
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April 2023 by Portida T.
Phlebotomist was quick, kind, and professional. Walk-ins accepted, appointments recommended. Bring your ID because that's how you'll be checking in for your appointment. Check in is literally so simple. You put your DOB and ID into the scanner. Parking: it's located in the plaza and parking can be a hit or miss especially with the construction happening (04/2023) street parking is permissible after 9am. Reception wasn't rude at all. Not their fault if you have issues with your doctors office sending over the documents for the proper tests. Try not to take it out on them.
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April 2023 by Jeannette A.
If you need your blood drawn do not go to this place, AnaMaria is a rude front dest clerk checking in patients. She talks over you, she doesn't call you by your name, she is condescending, unpleasant, nasty and over all all over the place. She seem like she want to be on top of everything but instead of getting all the patients checked in she should be aware of how she is treating the patient. I spoke to my phlebotomists and expressed to him I will not return because of AnaMaria. The phlebotomists are awesome there that is the only positive thing I have to say about this location.