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March 2024 by Stella A.
Yearly review for my favorite shop. This is the only place I will bring my car. No where else is comparable time wise, service and attention to detail. Thank you again! See you next time!
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March 2024 by Kathy C.
Trustworthy. Always gives me a good price and service is timely and polite. I really like the entire staff and everyone i have interacted with!
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February 2024 by Jackie C.
Oh my goodness I don't even know where to begin with this review! I needed to get my brake pads replaced and called all over town - the quotes were ridiculous. Gary's prices were fair and when I came in, his entire team was SO nice and constantly checked in if I needed anything. Then a few people came back from lunch and offered me nachos because they ordered an extra one, just because! talk about going above and beyond! Just really nice and kind people. I couldn't recommend them enough, there's a reason they have such high ratings!
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February 2024 by Baevin Haze
They were referred by a friend their name is the truth they’re legit! The best shop I found in LA great service, friendly people I trust them with any vehicle and I would refer everyone of my friends and I referred multiple
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January 2024 by Ani K.
If you're looking for a honest, efficient and reliable mechanic shop this is the one. I shopped around many shops in the valley and LA to find the best and this one by far had the best prices for the most high quality parts and labor. The workers are all wonderful and did an amazing job at taking care of my car! Greg was very helpful and Gary was so honest and efficient at helping me find the best parts and getting my car done in a timely manner. If you're looking for a mechanic shop for your car needs, bring it here!
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January 2024 by Alysha Scarlett
Two individuals at this place treated me poorly, for no reason. Both were extremely rude and one was critical, with the other being condescending. Both for no reason.After I stood up for myself, one of the two was helpful when I asked him a question.I am a transgender woman.
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December 2023 by TruthFull C.
Just be aware at first, everything will go smoothly then something will happen again within less than a month to your car. Unexpectedly something again will go wrong with your car like the A/C will stop working, car wont start and the worst thing the car will suddenly be unmanageable while you are on the road forcing you to pull over and call towing company. And the lists can go on and on. Because of your so called "5 star" experienced at first then you will go back to them with another car issue which will cost thousands of dollars this time. Car problem that shouldnt happen but it did after your first visit with this car shop Legit Automotive. My car after I brought it to them due to A/C compressor problem suddenly just stopped working while Im driving it on the road. This was after 2.5 weeks of them fixing my A/C. But get this, at the time I picked up my car due to A/C problem, this Greg (bff of the owner Gary) asked me repeatedly if I drive on the freeway, which freeway and for how long? He asked me this question 2x and I wondered whats the deal about me driving on the freeway. Then 2.5 weeks after, my car stopped working while driving it on the road. I hope you see the obvious connection between the question about me driving on the freeway, which freeway and for how long. Also asked yourself the obvious question, did something wrong happened again to your car shortly after the first time you brought it in to their shop? Go ahead ask yourself. I think I verdict is in.
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December 2023 by Yuvleen K.
Just went in to have them install a new side mirror on my car after it broke off. Even thought the new mirror I had order didn't even end up being compatible with my car, everyone was so sweet and understanding that it made this frustrating experience actually quite pleasant! Will definitely be going back once I finally order the right mirror.
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November 2023 by Kevin Carter
Couple of things:1. I almost never write reviews. Not because I'm some review elitist or something - I'm just a normal guy that's busy like everyone else. However, sometimes I have an experience that just warrants one.2. I meant to write this review about 3 months ago right after I went to Legit Automotive, but life got in the way and I kept pushing it off.However, the reason both of those points matter, are because it just goes to show that my experience with Legit Automotive was so positive, that I actually sat down to write a review and it was still on my mind to do so months later.So here's the story -Problem: Sputtering sound when my car was startingInitially, I went down the street to a different shop, left them my car for a few hours, and when I returned, they told me that they couldn't figure out the problem as it wasn't happening for them, but the car could either be fine or have a major issue (kind of a big disparity there). I even showed them a video I had taken the day prior of the issue happening, and they still weren't able to help (this shop had otherwise been solid for me in the past, so I was surprised that they couldn't handle it). They then recommended that I go down the street to Legit Automotive to see if they could diagnose the problem.I drove up to Legit Automotive and was immediately greeted and directed to the front office (no awkward looking around of where to go / who to talk to, etc). I told the gentleman the issue I was having and told them I had a video. I showed them the video, and they INSTANTLY told me what the problem was. The owner also came over, introduced himself, was incredibly friendly, also listened to the video, and had the immediate same conclusion as the first guy.After that, the entire process was seamless and handled very professionally. I left my car for them to fix, and they communicated with me every step of the way before doing anything / confirming price, etc. They even found another safety issue with my car that I was aware of (but didn't know the extent of how dangerous), that they offered to do a temporary fix for free so I could avoid a much bigger problem until I was able to fully fix it later (it required body work, which they don't do).This is a family run business and it feels like it. It's very professionally run, with great communication, fair prices, and and overall comfortable experience, which is key for someone like me that doesn't know much of anything about cars.Final (would recommend to anyone, including my grandma)Service: Battery
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November 2023 by Kahan James
I left 5 stars because I don't know what I would deduct for. I've been bringing my car to Legit for a couple of years now and it is always a great experience. After mistakes with other mechanics in L.A. that, without exaggeration, cost me thousands of extra dollars in avoidable problems, I'm grateful to know about Legit, and I come from DTLA to bring my car to them every time. The only other mechanic I use is in a neighboring state near family members of mine.Greg and Gary are a great team. As the face of the company, Greg is warm, courteous, and always professional. He gets to know his regular customers on a first-name basis. As the expert, Gary is direct and no-nonsense in the best way. He believes in doing good work, fairly. I cross-reference prices, and while Legit's may not always be the absolute lowest in town, they're always reasonable, and usually beat out the competition.I have a vintage, high-mileage 4x4 that I regularly take into the mountains and desert. It recently reached an age where lots of little things have been going wrong, and Legit have been a blessing for me. They insist on using OEM parts whenever possible, and they're usually able to source those at competitive prices. Over the course of the work that I've had done at Legit, they've actually been slowly correcting things that were done wrong (and have thus failed) by previous mechanics.I went for a smog check today, and the technician there complimented me on how well I take care of the car. When I asked him how he could tell, he said it's because everything is clearly well-maintained, all parts are OEM, and the work is all done right. This was the smog guy! I told him it's because I have a great mechanic.I'm leaving this review today because Legit just came through for me again, resolving a particular dash light issue that arose separately during a recent repair, even though it wasn't their fault or obligation, and with no extra charge. The first time I brought my car to them, I didn't realize I would need to leave it there longer, and Gary took time out to drive me in his own car to the nearest Metro station. Now I bring my bike so I can get home and back on my own, but I'll never forget that kindness that few other mechanics in this town would show.Legit won't do every kind of job, which I think is a good sign, whether because of things they don't like to do, or simply aren't as good at. Any time I've brought them something they won't take on, they've given me a reliable referral.No one is perfect, everyone makes mistakes, and sooner or later someone will have a bad experience here for whatever unfortunate reason. But I got lucky to be referred to Legit by a technician at Valvoline during a routine oil change, and I would encourage anyone in L.A. looking for a fair, reliable mechanic who does good, lasting work in a family-style business where the employees all look happy at their job to stop by Legit and give them a try.
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September 2023 by Beth Rice
These guys are THE BEST! They’re knowledgeable, do a thorough job while NOT saying they need to do services that aren’t needed (like too many shops do). They’re friendly and nice and get the job done swiftly at a good price. I’ve thanked the friend that recommended them to me a number of times and now I highly recommend them too.Service: General repairs & maintenance
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September 2023 by Armen Tutundjian
Excellent service and friendly staff. If ever need a trust worthy auto repair shop in the Hollywood area this is the place to service and repair your vehicle. Highly recommend them.
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July 2023 by Chai Mirto
Legit Auto supplies the best car service I’ve ever come across! Whenever I have car trouble, I never worry about being ripped off by mechanics because I know that Gary and Greg will provide the best prices out there for the service. Their services are always completed in a timely manner. When picking up my car, they even educate me on what happened, and ways to care for my car to prevent future damage. Highly recommend these guys!Services: Tires
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May 2023 by Mara Marini
If you are in the SoCal area and you need anything regarding auto repair (oil change, tires, something happened to your car) - these guys are THE BEST. They explain everything super thoroughly, their prices are the lowest (they also don’t tell you to get things done that you don’t need to!), they are super friendly! I’ve been going to them for years and they are consistently the best. I feel like auto repair shops can sometimes prey on women/people who look like they may not know a ton about cars - and these guys make sure you understand what they are doing and why. Can’t recommend them enough!
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April 2023 by Riley Thompson
Nothing but good things to say about this place! I took my 2013 VW Passat in for some much needed repairs. Greg and his team were incredible and were up front and honest about everything, communicating with me every step of the way. Before they pulled the trigger on anything, they checked in with me first. On top of all that, they were super friendly and I felt very taken care of throughout the entire process. Also, considering all the work I needed done, I was shocked by how quickly the turnaround was. If you need work done on your car, you can trust these guys 100% - they’ve made me a forever customer
