December 2021 by B R (Billhoñez)
Great Service, Dave is very informative and years of experience....you can't beat it.
November 2021 by Alexandra P.
I've been coming here for years. No matter where I live in the city, I drive to have my car cared for by Long Auto. I had a big problem with a new used car and they completely rebuilt my engine for me, charged me the absolute minimum amount possible. They are honest, respectful and genuine here. I highly recommend.
October 2021 by LaDawn L.
This place is awful they lied to me and didn't fix the problem and I paid 600.00 and the problem was still there! I think his name was David or Dan but I would only go if you don't mind spending money for a job not done.. He then said if I want to bring it back I'll have to pay another 600.00. What scam artists you are!
September 2021 by Jim W.
I've had my Mercedes serviced here multiple times and they do great work. Having a trustworthy mechanic is invaluable. Highly recommend!
September 2021 by Ildar Kurt
Dave and his guys are the best. I live a block away so it’s ultra convenient. When I pull in they all know me and my car, they’re all super friendly and kind, especially the nice Asian gentleman who always recognizes me. Repairs are FAST. Never had my car in for more than a day. They’re flexible with drop offs. I’ve done oil changes, air filter replacements, wheel bearings and some electrical stuff - I would guess I saved anywhere from 5-15% off the dealership not to mention more convenient and I get to support a neighborhood business. If you live in Silverlake / Los Feliz definitely use them for all your needs.
July 2021 by Bob R.
These guys are super genuine and honest. More than once we've brought our cars in for what we thought would be pricey repairs, and they explained the root cause of the issue and provided a much simpler (and less expensive) resolution. And the adorable shop dog makes any visit that much better!!
July 2021 by Stephanie Libanati
This neighborhood staple is a family run business and they treat you like part of that family. They are knowledgeable, calm, experienced, and realistic. They will give you honest feedback about your vehicle and help you get the most affordable and best care for your car. I can’t recommend these guys enough, I recommend them to everyone. You just can’t find the service anymore these days. 10 stars
July 2021 by BRUCE CHAMBERS
Great service and reasonable prices.
July 2021 by L O.
Long Automotive have been in the area for years... and they've taken care of our cars and keeping them in great running order. Long is an incredibly reliable, professional, and friendly shop. They are excellent at what they do - and best of all, they are honest and don't rip you off like many other places. This is definitely our go to place.
June 2021 by Steve K.
Simply the best place for auto repairs. Beyond fair. Honest to a fault. (They could have charged me $2400 for an issues that was covered under a recall, did the research and let me know how to have the dealership fix the problem.) No fancy waiting room. No high tech texts to let you know your car is ready. just a phone call and a smile.
June 2021 by Terri B.
I have been servicing my Prius here for years. They are fairly priced, honest and friendly.
May 2021 by Brian W.
Moving to a new area isn't easy, especially when it comes to finding a trustworthy mechanic. A friend recommended Long Automotive to me when Jiffy Lube wouldn't change my oil because of a leak. Dave was not only kind and encouraging, he quickly fixed the leak and changed my oil for a reasonable price. SO grateful to have found this place.
April 2021 by Anonymous C.
This review is intended for the individuals that rated Long Automotive 4 stars or less. Long Automotive is an honest and extremely knowledgeable shop with a great reputation, (customer for over 10 years). Dave takes care of ALL his customers and does the job correctly every time. To the guy that gave 4 stars because he would've liked and update phone call, there's only 1 Dave. He has to check in with his techs, he has to talk to incoming customers, test drive cars, work on cars, run the shop and there's times where it gets really busy and doesn't have the chance to call but when you come in to pay he explains everything in detail of what was done even shows you the old part, if he sees something your vehicle needs he'll tell you and he'll tell you how urgent you should get it done. In a nutshell he's the most honest mechanic I've ever met and will never go anywhere else as long as his doors are open. To the individuals who left 1 star reviews because he wouldn't answer the phone. There's only 1 Dave and alot of work. There's been 2 occasions that I remember where I came in and told Dave I tried calling and he said the lines were down. Yes it happens, it's out of his control and I don't believe it's something he should get 1 star for but that's just my opinion. Also If he's constantly answering the phone, what work is he going to get done? If your an undecisive person, I suggest you come in, ask your questions and sleep on it and then make your decision when ready, or call if you have any more questions. There's absolutely no need to call excessively. Long Automotive has been in business and serving its community for 20+ years. For those that are considering taking your vehicle to Long Automotive, give Dave the chance to earn your business, trust me you won't go anywhere else! Long Automotive works on most cars, diesels, does alignments, tune ups, oil changes etc Sorry for the long review but It really bothers me when people leave inaccurate reviews to damage a business's reputation. Thanks!
March 2021 by Nadia Hansford
My favourite mechanic, period. Always does an excellent job and customer service is great!
March 2021 by Sara Dungo
Dave and his team are total ANGELS and are doing stellar work.I was traveling from South Carolina but became stranded with my campervan in Los Angeles due to starting issues. I ended up needing to get towed to them. Not only did they help with my van but my partners truck camper shortly after was experiencing starting issues as well. We were about to be completely stranded with both vehicles but they so helpful to us.They managed to fit us in and get both our homes on wheels back to working order!!Dave was so kind for taking the time to explain and update on what was going on. I really appreciate the quality work & his attention to detail is incredible, Dave even noticed an issue with a loose hose clamp that could have led to a bigger issue but he quickly fixed it! We are so grateful for their stellar work.Highly recommend Long Automotive! Above and beyond!!!!