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November 2023 by Advocatus Leonibus
Satisfaction apparently depends on who you are and what you are buying here, or at least maybe which associate is helping you. My man recommended this place, as he really likes it for buying used tires for his BMW, however he is usually helped by the owner, while I was not so lucky.The person that helped me is either sexist or incompetent and lazy. Not entirely sure which it is, but I will say he paid zero attention to what I was asking specifically for in trying to find a possible substitute when the All-Season Pirelli Cinturato P7 tires I wanted were out of stock everywhere in the size I needed. He sold me a set of P7's in a slightly larger width and assured me I wouldn't notice any real practical difference between that 205/55 over the 195/55 stock size. I got home and noticed that three tires were not mounted with the yellow dot aligned with the valve stem as they are supposed to be.I also noticed different spec numbers on the sidewall while I was at it, and was puzzled as to why that should be. I did a bit of digging to find that these tires were NOT the all-season variety I had been seeking, but a SUMMER tire, which I had been deliberately wanting to avoid. So when I went back to ask about the mounting I also asked if they were in fact, all-season tires. He assured me that they were, and told me that the yellow dot thing did not matter, that it was "a myth". I knew that it wouldn't HURT that they might be heavier due to the way they were mounted, so I let that slide and was not sure enough about the specs to call him out on the all-season thing until I had gone home a second time and looked it up to be certain.Although they did try to help find a more appropriate substitute when I went back the next day armed with factual proof they were the wrong tires, I still felt like there was a little more respect due than what I was getting. Unfortunately, I had to make due with the tires as they were since I had to leave on the road trip that necessitated the purchase and wasn't able to wait on them to find something that would work. Contrary to what the salesman said, I absolutely DID notice that my car handled differently due to the wider base and I didn't care for the way it dampened my turns.I ended up going to another shop when I got back that had some Falken Ziex tires in stock that fit my needs and replaced the tires I had just bought with those after a total of only 800 miles. I asked the new shop specifically to mount those aligning the valve stem with the dots and he looked at me like I had asked him to make sure they were filled with air and not water. When I explained that the last guy has said it was a myth, he replied, "Then what are the dots THERE for at all?! Decoration?" And I felt much better about this purchase (which also came with a warranty, unlike the other.)I took the first set back to LATires and asked if they would refund me, knowing that they sell used tires there too and they would not even give me a partial refund for being able to sell them as used but suggested I might sell them myself, which I now have to do rather than bother arguing with that guy any more. I have waited a year to post this review so I don't mess up whatever good relationship my man has with the place that made him like it, as I was really frustrated by my experienceIt might have been different if they were willing to admit the mistakes right away, but the gaslighting and BS was insulting and unacceptable. I don't recommend going there unless you know the exact tires you want and are buying them used. If you want new, go somewhere that backs a warranty.
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November 2023 by Christian Salas
The tire shop is great in a pinch since it's super close to me. The owner (older gentleman) always over charged me. My wife took her Tesla to get a tire patched and he wanted to charge her an extra 15 bucks because he said that Teslas require special jacking pucks and that she was expected to bring her own. I told her what kind of tire shop doesn't carry those pucks considering Teslas are super common now. The younger guys are great, nice, helpful and knowledgeable.
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October 2023 by Obi U.
Been here a few times for tire changes. Always fast and affordable. New and used they got you. I definitely want to give them a shout out for getting me for used tires at a great price and my tires are in great condition. That was two weeks ago early this week I noticed one of my tires was getting low so I put air in it. it was getting low again. I reached out to them so they can check the tire. They checked all four of my tires and patched a nail that got stuck in one. All for free. They take care of their people. Gonna keep coming back!!
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June 2023 by Vincent Cowart
They hooked me up.
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April 2023 by Jorge M.
I took my car here to replace my tire, they are fast, reliable and helpful definitely going to get all my tires from them
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March 2023 by LaTeisha Hayes
HORRIBLE CUSTOMER SERVICE....SOLD ME 4 TIRES WITH NO WARRANTY ... DIDN'T RECOMMEND GETTING AN ALIGNMENT WITH NEW TIRES... NOW I'M 30 DAYS IN AND NEED NEW FRONT TIRES BECAUSE I WASN'T AWARE THAT GETTING NEW TIRES MEANT ALSO GETTING AN ALIGNMENT... waste of my money
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January 2023 by Deion Paysinger
Quality service at a good price.
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January 2023 by Leslie E.
DO NOT COME HERE FOR SERVICE!! It is so unprofessional, they do not know what they're doing. I took my vehicle for a suspension service & they left it uneven & left my vehicle sounding old and nasty going over dips/bumps and such & they refused to give a refund for the poor job they did & it was expensive. Also, they try to steal your car parts & wanted me to pay double the price the worst customer service. If you love your car don't come here.
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January 2023 by Victor M.
Don't go here, this spot is TERRIBLE! I took my truck here for a suspension job and they messed up the whole truck (literally) and EXPENSIVE. I came back to tell them about it and they got all aggressive and said they didn't charge me right after I had paid already! Unprofessional! One of the wanna be "thug" worker tried to fight me only because I told the older guy (manager) I wanted a refund and my original parts which they kept. They left my truck Uneven from the back it made so much loud noise when I went through any little crack. This place is run by a family that don't know nothing about cars, such a JOKE. DONT GO THERE. You're better off going somewhere else.
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January 2023 by Cristian Q.
This place sucks all workers are rude never go to this place ! This place will charge you more then what the work is . Beware !!! This place is a joke
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December 2022 by Teremy J.
After replacing my two front tires and a low control arm my tires were shredded with two months and the alignment is off because the part broke again and now damaged the low ball arm too (that's what Manuel said it's called). Instead of admitting it and fixing it these weirdos took my receipt and pushed me out of the shop when I asked for it back. Legit had to involve the police and I guess next is small claims court. Don't waste your time or money here.
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August 2022 by Joseph Perez
They took care of my wheel alignment asap. I was in and out in less then 30min. Awesome crew.
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July 2022 by Eric Freeman
This place is not good for treating ethnic the same "Exstem Bias" and pickier by assisting, due to whom spending the most money and not in frist come basics, lacking in African American, elderly assistants with carrying, old discarded Rubber tires, one dismounted/judgemental: while being service for a dismantle tires job, I inquired, Do you have 4 tires for a "mintcondotion " 94 Cadillac sadam de ville, /Answer :was NO/I,said you don't have 4 tires for that car, why not/answer :NOT USED/", mind me ,where in the hell even mention USED TIRES " /Answer i only have New tires/ this tire shop has rack of tires used and new/ my thing is who mentioned used tires, judge: i assumed (Book By It's Cover+Color
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May 2022 by Kyle C.
I have been here twice to get a tire patched. They are nice, helpful, fast and fairly priced. I highly recommend
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March 2022 by Gale F.
This is a family owned business with a father, Eladio and his three sons, I can always depend on a honest opinion about what is needed for my cars pertaining to wheeled or tires. Good prices and everyone is very courteous and professional.
