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September 2023 by Marbella Flores
Really poor experience, the worst by the way, terrible costumer service
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May 2023 by Maria Rojas
This dealer ship is a fraud ! They had my family members sign a contract without asking if anyone had a drivers license or insurance, they then took the money and after they took the money they wanted to ask for insurance or drivers license. When they knew that we didn’t have either they didn’t want to let go of the car even after we had already paid for it . They didn’t want us to put our own insurance on it and wanted us to put their insurance which was really expensive! After all that we decided to not proceed with buying the car so we were told we have two days to return the car , mind you we never took the car off the lot and never got the keys! So they wanted to charge us 1,000 restocking fee and tell us we had to pay that money and not get our full refund back! We asking to speak to management and their was no one there to speak with ! Just a horrible horrible experience my family is dealing with. We recommend not buying from this dealer ship it’s a fraud and they are ripping off so many people ! FRAUD FRAUD !!!! The lady working there EVA bad service and she threatened my family member ! We will be pressing charges, who knows how many other people they did this too!!!!! RIP OFF DELAER SHIP!!!!
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March 2023 by Manuel Ayala
DO NOT BUY ANYTHING HERE. They sell cars that are garbage! I bought a car here, and honest to god, the car broke within a week.
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January 2023 by Janelle S.
I got car that was worth noting due to the conditions. EVERYONE IS LYING TO YOU. Do not buy a car here, I was stupid enough to purchase a car here and it has been horrible. First months the car stopped running. Next the transmission failed, next the tires were flat no holes or anything. Then, I need to BUY A WHOLE NEW RADIO SYSTEM BECAUSE IT DOESNT WORK. Next, the whole system of the car just doesn't work. They sale it to me for 16k! IT SHOULD'VE OD BEEN ONLY 3000. DONT BUY HERE PLEASEEEEE DONT BUY FROM HERE! PLEASE SPREAD THE WORD ABOUT HOW THE CARS THEY SALE ARE CRAPPY!
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December 2022 by Julie R.
Worse worse, horrible car dealership ever !!!!!!!!!Please do your research before jumping to the gun. They're linked with access financing and they don't have your back but theirs and of course I get the fact that is all business but they have the most ghetto employees ever. I got my car repossessed and when I wanted to get my personal stuff they wanted to charge me 270 because this company doesn't cover it. Before all that when I got my car the engine broke down when I was in San Diego and they still wanted to charge me $1,000 to change the engine, when I only had the car for 3 months. Mind you when I I drove off the lot the car was shaking and I called them so they can take a look at it and they wouldn't make an appointment with me or they would say we would call you back. F this place !!! I lost all my baby pictures and albums I had in the car because they don't want to give your personal property without charging you! I was going to drop those off to my mom to take care of and they do it right before the holidays. They want to tell me that it's California law! Bitch pls have some humanity. NEGATIVE STARS ,,, and not even stars negative shit !!
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October 2022 by erdeniz kurtuluş
I do not recommend bad customer satisfaction
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August 2022 by Jay Acosta
My mother bought a car from them they over price the cars only give u 30 day warranty. After a year the car messed up even by you every six months doing a oil change and all those things , the people that give u the loans over charge for late payments and it seems like u would never get to finish paying the car really bad attitude s on the phone not the car dealership but the loan people
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May 2022 by Chris F.
they got good cars & warranty on the cars I got a truck from them and enjoy it as long as you get warranty with them it's solid
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March 2021 by Noah Gonzalez
HORRIBLE EXPERIENCE, bought first car here with years of saving up money only for the car to break down a month later. Dealer refused to help me even though my car was still under warranty. Please save your money and go somewhere else
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March 2021 by daniel Vasquez
No compren carro aki !!! Dont buy a vehicle here , they are a fraud , sell cars that break down in one day after purchase ,
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January 2021 by Oliva Kartin
Great car buying experience. He was very courteous and professional. Great staff, we will recommend friends and family. Thanks.
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October 2020 by Daniel V.
Worst place to get a vehicle! Dont waste ur time or money in that place , i found out the hard way , cars break down leaving the lot . The owner is a asswhole cheap rat !
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September 2020 by Hugo Brady
All of this with excellent communication and a smile. And at no additional cost to me after I'd purchased the car! (These repairs were not through any warranty either.) I'm bowled over by how efficient, honest, and communicative this company is.
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September 2020 by Patricia Garcia
When selling your car, Los Gallos provides you with excellent door to door service. A Concierge Representative comes to your home to appraise your car, saving you a lot of time. He was a very nice guy, very professional and provided excellent service. Payment is sent to you electronically, so you get your email confirmation immediately, and you should receive your payment in 2-3 business days, depending on your bank. They gave me a higher offer than any one else, handled all the paperwork, and I didn't have to show the car to a bunch of people or even leave the house! Very pleased. Would definitely recommend.
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September 2020 by Donald Mascarenas
This was hands down the best experience i have had selling a car. The staff was so helpful. They made things very easy. I want to give a shoutout to Jonathon A. He has exceptional customer service. He was in constant communication with me and was able to answer all my questions. If it weren't for him being so helpful and welcoming i am not sure i would have sold my car. I would recommend this service to any of my friends looking to sell their cars without getting ripped off!!
