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October 2023 by Hossein Javid
I have only used their tire service many times over the years and they have always been great and very helpful. They are fast and take care if your concern right away. I haven't been anywhere else for tire repair service so I don't know about the price but the value is for sure there.
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October 2023 by Gil M.
Amazing service and prices. Family owned. They took good care of my Maserati. I highly recommend this mechanic
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October 2023 by Hossein J.
I have only used their tire service many times over the years and they have always been great and very helpful. They are fast and take care if your concern right away. I haven't been anywhere else for tire repair service so I don't know about the price but the value is for sure there.
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September 2023 by Rocco VasChik
A trustworthy mechanic - who knew it was possible! Love this place, they always do a fantastic job for a fair price ?
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May 2023 by Lorraine Devon Wilke
Finding a good auto care shop with both technical expertise and great customer service can be a challenge. I know... I've dealt with a few who missed the mark! So when looking for a new shop in our neighborhood after my Hyundai Sonata Hybrid Plug-In was off warranty, I did my research and positive reviews led me to Loyola Marina Auto Care. My husband beat me to the punch when his car needed work before mine, but he was so pleased, I was confident we'd found the right place.Paul is the main guy we've dealt with, and he is always friendly and efficient, ready to get us in and out as quickly as possible. Appointments have always been easy to make and within the time-frame desired, and once you drop your car off, he's quick to check back with the report of recommended repairs. Their prices are fair, there's no upselling, no push for higher priced maintenance, so I trust that what gets done is what was needed.We're delighted to have found our shop, conveniently in our own neighborhood, and highly recommend the business.
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May 2023 by Jonathan Jacobs
Very satisfied with the customer service received from Loyola Marina AC, specifically from Paul. He was proactive and transparent with his communication, which I especially appreciated as a first-time customer. He laid out all my options clearly at every decision point. I would happily refer friends here, and will absolutely bring my car back the next time I need service.Services: Transmission repair
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April 2023 by Mariana Garcia
I was honestly pretty disappointed with my visit here. I paid $100 just for them to tell me that my gas cap was not screwed in properly! There was absolutely nothing wrong with my car. I get that they had to inspect my car and figure out what was wrong when my engine light came on, but in my opinion they should have started by checking the gas cap first. They’re supposed to be the experts. Most other places would not have charged me for this. I wish I had gone somewhere else and saved myself the $100, the 5 hours without my car, and the Uber ride there.
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April 2023 by Ana Groehler
Great service! Paul is super nice over the phone and explained in detail what was going on with my car. Took care of the issue of my catalytic converter not working in my Chevy Equinox. Will take my car again to Loyola again.
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April 2023 by Maddie Malcolm
It took them a week to replace my catalytic converter when other places told me it would take months. Paul was super communicative throughout the whole process and it couldn’t have been easier!
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March 2023 by Alexis Kuno
Called to ask about a smog check and they said it be about 15 minutes. This one is dmv certified and they send thebcheck over to the dmv same day so worked for me.The staff was nice over the phone and in person and my smog check went smoothly and quickly. Overall a quick and good service Thank you.
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February 2023 by Ruth Hayles
Staff was courteous and so very nice. They did an excellent job at a reasonable price. Unlike the dealer where I went for years they only recommended repairs that were needed. It is wonderful to have an honest, reasonable and honest mechanic.Service: General repairs & maintenance
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February 2023 by Gary H
Paul, Tim, and the crew are excellent. They have worked on three of my vehicles and done great work every time. Good and honest work isn't necessarily the cheapest, but for me it is worth the price for the knowledge that the parts are genuine and the work was done right.
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January 2023 by Daniel Quiroz
I was directed to this business via COSTCO since I am a COSTCO member. I contacted the business OOA 30DEC22 requesting an appointment to rotate my tires. On 30DEC22, i received an automated email from the business stating that: Thank you for requesting an appointment! This is an automated response letting you know that we have received your appointment request. We are checking to see if we have any of the dates you requested available to work on your BMW X5 2019. We will contact you shortly either by email, phone, or text to confirm our availability. I reached out to the business on 3JAN23 requesting to know if my appointment was confirmed but got not response. I never received any communication from the business. I wouldn't waste my time with this business.FYI- I HAD to rate a star in order to publish this review.
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January 2023 by Anthony
Paul is very helpful and upfront/transparent over the phone and in person. Everything went smoothly with appropriate pricing and work done quickly. Appreciate it.
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November 2022 by kelley c.
I got my tires replaced here and they were fine, but then a few weeks later I got a nail in a tire and they charged me $50 to fix it. Turns out they charge $25 just to CHECK for a leak, even if there isn't one (see photo). They of course did not inform me of that before they got started. Absolutely robbery, my normal mechanic would have done it for free, especially just after dropping over $1000 with them. I would have gone somewhere else but it was in the middle of a busy day and I just needed to get it done so . I will not be back.
