-
January 2024 by John Nelson
Very professional, well-run repair shop. Shant knows his trade very well, and both he and his office manager are very pleasant to deal with. The repairs to our 2009 RAV4 fender and front bumper were perfect, look as good as new.
-
December 2023 by Eric H.
I took my 4Runner here to fix my rear bumper after getting into an accident. At first, from the outside their work looked good. Faint orange peel look on the paint, but acceptable. After a month or so I took it through a car wash and the newly painted bumper peeled in a few spots. I chalked it up to the car wash. Fast forward a few years later I'm doing some work under my car adding an aftermarket bumper, and I see all the things that they said they fixed but clearly didn't. They charged me for all the extra body damage that was under the bumper, but didn't actually take the time to fix it. They only did what they though would be seen by the layperson. I would recommend going somewhere else that is more honest.
-
November 2023 by Nick S
Sean is great, I had to get my back bumper fixed. I shopped around at least 5 other places in the area and Sean’s quote was significantly cheaper, to the point where I was hesitant of the quality of work he could deliver. Boy was I wrong, Sean did a phenomenal job fixing my car and was communicative throughout the whole process and even fixed some minor things at a lower cost than his competitors. Not to mention he did it much quicker than his competitors as well, was quoted multiple week time frame at other places and Sean fixed me up in a matter of days. Honest rates, great customer service, and good work. Would highly recommend using Sean and his team.
-
August 2023 by Richard Y.
This place is horrible I got my car repaired here within 2-3 years later the part of car they repaired started peeling and bubbling. I didn't bring it back right away but when I took it back the guy told me I waited too long and the warranty was up and quoted me a ridiculous price to repair the mess they made. Don't go here!
-
August 2023 by Danny D.
Got a small scratch on the bumper on my 2023 Lucid Air right after getting the car. Shant did an excellent job fixing the bumper. Would not even know that the scratch was there. He was able to get my new car back to new looking. Very responsive and professional.Highly recommend this shop.
-
August 2023 by Aline M.
Shant restored our bumper to like new condition after we scratched it on the garage door. He is a perfectionist and although it took a couple days longer than anticipated to get it back, he offered to comp his services completely free of charge for the minor delays. We are so glad he takes pride in his work and took the extra time to make sure everything was 100%. Marina West went above and beyond our expectations and earned future repeat business with us. We would highly recommend them to all our friends and neighbors in the Playa Vista area.
-
July 2023 by Herb Heiserman
Sean’s the best. I brought him a small little project to replace the doors on my Jeep and he treated me and the job as if we were his biggest client and opportunity. Great, honest, shop with an even better customer service.
-
July 2023 by Venkatesh Purushoth Andlur
A nice body shop.A good work and quick service. also very communicative.
-
June 2023 by Kevin R.
Rear bumper was painted. Once I got home I noticed it wasn't shining like the rest of the car, like it needed to be buffed out or something. I returned and showed it to Shant who assured me that's what it needed. What confused me was that he acted like this was normal, that you always have to bring the car back to have it buffed, which I don't believe is true because I've had this done before. And even if this is normal, why wasn't I informed when I picked it up?? I also paid out of pocket for an exterior detail while the car was there. Before I noticed the bumper issue, I see that my door panel has residue on it from the person who moved the car. Even though I didn't get an interior detail, I didn't expect the car to come back looking worse than when I dropped it off. After the bumper was buffed, I took a really good look at the car and noticed swirl marks that I previously hadn't seen. When I spoke to shant via phone, he explained that this was a result of them detailing the car and that I couldn't see these imperfections previously because the car was in such "horrible shape", and now that it was buffed/detailed, you could see things that previously wouldn't have been seen. Let's just say this isn't bs, which I'm gonna go ahead and say it is, how can youmake this assumption without me at least showing you what I'm talking about? He actually lost me as soon as he said it was in such horrible shape, as the first thing he said to me when he saw it was how nice it was. The thing that bothers me most about people like Shant, is they're constantly in self-defense mode, never really addressing your complaint or concern, just trying to make themselves look as knowledgeable as possible. Constantly in "look at how much I know" mode, not being the slight bit genuine. Not once did he ask me ANYTHING. Just constantly telling me things that had nothing to do with my personal experience. Not one apology, not one show of concern. Just typicalLA "I'm the smartest guy in the room". Totally disingenuous and CYA tactics.
-
April 2023 by Ira
Shant and his crew are excellent...easy going, knowledgeable with excellent results...couldn't even consider recommending another body shop after my experience here!
-
April 2023 by Jennifer M.
I have been to Marina West Auto Body twice now for car repairs and I am always so pleasantly surprised at how genuine and honest Shant and the whole team is. They go out of their way to get you what you deserve when dealing with insurance as they are very knowledgeable about the process. I trust them completely and it's incredibly refreshing to know there are people like this running businesses who care. I never have a problem getting in touch with them and they give me updates all the time without me having to ask! I cannot say enough good things and would not hesitate to recommend them to friends and family as they are the best shop I have worked with in LA!
-
March 2023 by Alan Nguyen
Amazing. I partially tore my front bumper cover off and it looked bad (photos below). Some of the points where the cover attached to the rest of the car were cracked or broken, so I was worried it'd have to be replaced at the least.Went to these fine fellows and they had it fixed in about an hour, no replacement necessary.Thanks y'all ?
-
March 2023 by Joshua Alarcon
Worst place ever. They took 3 months to fix my rear bumper they make me lose my time and money and Sean scream at me and was aggressive because I tell him that the parts was bad qualities never come to this place any other place coud be better than this
-
March 2023 by James Kluvo
My experience with Marina West Auto Body was absolutely amazing. Less than HALF what two other estimates were quoting. My car was hit by a UHAUL Driver and it completely ripped off the front bumper and caused a ton of residual damage. I went to a large, national autobody repair chain for an estimate and I was quoted $7800. UHAUL (and their insurance company - RepWest) then had their own team review the damages, and THEY quoted it at $7500 worth of damage. Sean at Marina West Auto Body did a rough estimate and said just by looking at it that it wasn’t going to be more than $3000. Sure enough all said and done it was just under $3000. Great work, can’t recommend them enough.
-
March 2023 by Jesten Tice
These guys do good and honest work and for very fair pricing.
