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January 2024 by O B.
Excellent moving company. The communication was a breeze, they came on time, and worked diligently. Will definitely hire them in the future.
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October 2023 by Erik M.
I'm sure this is not a bad company, because everyone trying to do their best. I just want to give some constructive feedback that they need to be clearer in their communications and not blame the customer for their miscommunications and not properly identifying themselves.I called Mario's twice on a Friday to see if they had any availability and they never picked up. I then called another moving company who promptly responded and I scheduled an appointment with their representative.I then signed a contract and left the deposit with Ezra from the new company. Shortly after a 310 area code number texted me needing details about my upcoming move. They never identified themselves so I assumed it was Ezra from the new company I just spoke with. After all, this number was not the same 424 area code number I called on the Mario Moving Company website. (I later learned this 310 number is the number of Mario Moving company according to Yelp).So I responded "Hi Ezra, yes we just called you looking to book movers for Sunday afternoon." We then proceeded to set up a Sunday afternoon appointment. I had specifically stated Ezra's name from the other company but this 310 number (Mario Moving Company) never corrected me that they were someone else. I assumed I was texting the new company (Ezra) I had scheduled an appointment and left a deposit with.The next day Todd, a manager from Ezra's company, called me to reschedule the Sunday afternoon appointment to the morning. I agreed. Later that day the 310 Mario Moving Company number texted me to confirm the Sunday afternoon appointment. Again, because they never identified themselves, I texted back that I was confused as I had just received a call earlier that day from Todd that my move was rescheduled to the morning.Again, I mentioned Todd's name. And again, they never corrected me that this manager was not part of their team. Instead, they agreed to the morning rescheduling. Finally on Sunday morning on my way to meet the movers for the new company I got a call from Mario Moving company that their drivers would be there shortly. Confused, as I never scheduled, spoke to, or left a deposit with anyone from Mario Moving company, I called back, and again, no one picked up.When I arrived at the pickup location I saw two moving trucks there. Todd and Ezra's Movers and Mario Moving Company. I explained to the drivers of Mario Moving Company I never spoke over the phone with, scheduled, or left a deposit with Mario Moving Company. I said I hired and left a deposit with Todd and Ezra because when I called Mario's they never answered. Shortly after I received a phone call for the first time from that 310 area code number that was texting me.She said she was from Mario Moving Company and insisted that I pay the movers a cancellation fee for canceling. I refused to pay for a service I did not order from a company who did not properly identify themselves and who I didn't even know I was talking too.Over the course of 3 days of text conversation they never identified themselves as Mario Moving company. They never corrected me on 3 separate occasions when I mentioned the other company's reps by name that I had scheduled with. They just went along with it and showed up on moving day.After I hung up, I received what appeared to me to be an ill-hearted text from the same 310 number (Mario Moving company according to Yelp) saying "Such a bad karma for you.... You will loose triple more soon than paying my people now."I HAVE ATTACHED A SCREENSHOT OF THIS TEXT FROM MARIO Moving company coming from the same number on their Yelp page so they can't say I made this up. I blurred my address.I don't blame the movers, as they were just showing up for an assignment they were told. However, I am disappointed in this company for not being clearer in their communication, identifying who they were, and then blaming the customer with ill-hearted texts. Wishing them the best going forward. Thank you.
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October 2023 by Blake P.
Pavlo and Saul were Lifesavers. I'm moving company I booked for my move. Ended up having scheduling conflicts and had to cancel. Unfortunately for me I needed to be out by 11:59 PM. I called a few places after 6 PM and Mario Moving answered my call with a text message. I think the guy that reached out was actually overseas. Didn't matter because he got someone for me within 10 minutes. Might've even been less. Pavlo and Saul worked with me for 11 hours well in to the night and onto the next morning. Got everything done. It cost a lot, but it was worth it because my lease was up. Thank you guys for taking this job on such short notice, and seeing it through.
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September 2023 by Adam S.
This is the 2nd time I have used Mario Moving and I couldn't recommend them highly enough. Armen, Dima and Igor moved us out of our house so quickly and smoothly. They took great care of all of our furniture and belongings and were super pleasant throughout the process.Will using them again in 6 months once our home renovations are complete and we need to move back in.
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September 2023 by G S.
Armen and Dima were superheroes on our move today! We were so overwhelmed by our move and they made it a breeze. Not only did they take care of all of our items, but they never stopped moving ... we were shocked how quickly they got everything done.Pricing, move time, communication, and overall experience were top notch.Also, they went above and beyond when they moved our giant fridge down three flights of stairs. Truly wouldn't have been able to do it without them.
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April 2023 by Wendy B.
I am a single woman with three kids and have used Mario Moving twice over the past five years. From the women on the phone helping you with an estimate and availability ,to the men who come to move you, they are highly professional , clean, and very hard-working. This last month, they sent CL (CJ?) , Demitry and Tony who were incredible... They never even take a break & time the job impeccably! They took very good care of my furniture and breakables. I felt blessed to find them. Wendy Brown
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April 2023 by Adrienne E.
The most pleasant experience moving ever. 3 men and a truck showed up on time, wrapped my items with care. disassembled and reassembled my bed. I have neve had a stress-free move until this company. Why did i ever and i mean ever move myself? I will always use Mario movers. I have given out their number 4 times since my move this past Friday.
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February 2023 by Lucy T.
Mario's team was fabulous. They took such good care of my furniture and wrapped it perfectly. There prices are sooooo good and the movers are really nice, fast, courteous and knowledgeable. It was a last minute move and I needed a reliable company. I was referred to Mario's Moving by a friend and she said they came highly recommended. I was so glad I picked their services because their professionalism goes unmatched!I will be referring them to everyone I know including all of my real estate clients.
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February 2022 by Pavlik K.
I hired this company last week. Easy to book and reasonable rate.Mario's team, it was 2 guys, was fast and professional.The lead guy explained all rules, re-confirmed discussed hourly rate and insurance coverage, was friendly and polite. The team was working hard and moved my 1 bedroom apartment, I also requested full packing and there was one flight of stairs, within 5.5 hours. I was really impressed, did not stop, did not talk, just worked. I recommend Mario Moving company to everyone who wants to get the great service for fair rate.
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December 2021 by Nat B.
I've used this company 3 times now. Quick and efficient. The only issue I had was during my second move, my dresser was damaged. Its a pretty deep indent from what I think was from the movers stopping and placing it on the staircase. It's pretty heavy so I can't blame them for that but if they had just taken a little more care it could have been prevented. I've had it for so long in perfect condition, so I was pretty disappointed about that. This is why I'm giving 4 stars instead of 5.I used Marios moving again last month and the movers (Alexey and Audrey) did a great job. Very careful and got the job done promptly.One thing to note is that they will only do a minimum of 3 hours