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June 2023 by e Nena
Went in to get the promotion for a tablet, asked if they still had it and the girl said yes on the promotion but she had to check if they had restocked them. She told me to wait so she can register the tablet and out of nowhere the manager called her to the back and when she came back out she said they weren’t on promotion anymore? Like really? You could’ve said that since the beginning instead wasting MY TIME.
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March 2023 by Latina Calhoun
I went an update at my phone yesterday and I had a memory chip in my old phone I've 256GB that I purchased on my own I just told her Samantha to put my memory chip in my new phone she did it I called all day today was not able to get through had to go up there and she was rude and just like Harry up and answered before I was able to finish I will never go back and I will never recommend nobody
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March 2023 by nesha renee
Totally felt discrimination when purchasing an new device, I will never step foot in the store after being a customer for over 15+ years...staff was rude and incompetent
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February 2023 by Google user
Sometimes this store can get very busy. But the professional sales staff handles it well. Depending on when you get there, expect to spend a little time there. And they can be out of stock on certain accessorie items. As a longtime T-Mobile customer I have always been treated with courtesy and respect at this store. I try to use customer care and the App as much as possible.
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January 2023 by Gary
Metro used to be a great inexpensive cell phone company. They have the best rates and quality service. However now they're like all the rest of the big cell phone carriers.
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November 2022 by St Francis
Sometimes this store can get very busy. But the professional sales staff handles it well. Expect to spend time there. At times they can be out of stock on certain accessories. As a longtime T-Mobile customer I have always been treated with courtesy and respect.
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November 2022 by Dee R.
My dear sister needed help because her phone wasn't ringing and Samantha helped her. She was so attentive to us when we walked in and took good care of my sister. High five Samantha
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November 2022 by tayikoo dream
All I can say is Right time, Right place and RIGHT person (Johnathan) I've lived in three different states and has had MPCS for probably 18 years now....never in my life have I ever had such an amazing experience in the store. He was so helpful and insightful! He also signed me up for a discount that I didn't even know EXISTED ?! Thank you Jonathan on Slauson and Vermont ❤️
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October 2022 by John Edwards
Excellent place for shopping and service ?
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February 2020 by delia vallejo
AWESOME CX SERVICE
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April 2019 by Cindy Ortiz
I have purchesed phones there before without problems.The other girls had been helpful in the past. But this is for the girl with the nose piercing, she had a horrible attitude telling me I needed a $50.00 dollar plan for one of the less expensive phones. She lyied about everything and other phones.I was trying to see if I purchased a phone for my son. She was playing with her hair like she thought, she was all that. Girl you need to relax! Learn some customer service skills, please. If you cant handle your job find another one. I went to another location and they had great customer service and yes you can get a cheaper plan.
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March 2019 by christy johnson
if i could zero stars i would...system is always down according to them. and the girls have ATTiTUDE!!! dont go here if you have any issues with your phone!!
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November 2018 by Angie Uribe
Great service staff here are very friendly and respectful. Recommend this store
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October 2018 by Keith Benn
I like coming to this location the girls here are very helpful. Always help me when I'm having issues with my phone
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October 2018 by Jasmine J.J I am black
Very unhappy with the services from here i just wanted a phone that was better then the one i had and they sold me a down grade thalia said itvwas the manager anel that sold me the phone but how funny she found it to be she want no help and ivon as well and if all yall the same color i know yall trying to make a come up