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December 2023 by Amanda A.
Phenomenal customer service!!! My experience with Midway was such a breeze specifically thanks to Antoni. She was amazing and so helpful. It's so nice to know that there are still people out there in this world that want to help you in any way that they can. She was polite, sweet, and went above and beyond to make sure that my experience was stress free. I called because I had a concern for a rental car for my fathers rental car and she assured me that she would do everything she could to help. To the point where she even told me that even though she will be at another location the next day, to call her there if I had anymore questions. Sure enough I did have a couple more, so I called that location and she was more than happy to help! 10/10 EXPERIENCE WITH THIS RENTAL COMPANY THANKS TO ANTONI
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December 2023 by Carla W.
Excellent ServiceThank you Herb for your friendliness You made it easy and the selection was amazing
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November 2023 by Ryan kamau
Racist behavior shown by the establishment. I get that you’re next to Inglewood and crime may be higher in the area but that’s no excuse to turn down a paying melanated customer. They kept on giving us excuses like “It’s the system”. I didn’t see the Caucasian people in front of us get taken through a whole rigamarole because of their skin tone. And when I asked why the rigamarole in a calm and collected tone, the man who was “helping” me verbatim said “come on man” as if I was supposed to know why my character, money and ID was just as good as the people in front of us but not good enough for their “system” I’m from east Africa where people are treated with love and respect regardless of appearance. Can’t speak on the other locations but definitely not doing this one again.
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November 2023 by Bobby M.
DO NOT RENT A CAR FROM HERE! I recently had an experience at Midway car rentals that left me quite disappointed. I arrived, provided all the requested information, and waited patiently for over an hour. To my surprise, they informed me that they couldn't accept my credit card, which is a Visa issued by a credit union. I've never encountered this issue before, and it was extremely inconvenient. I wish they had mentioned their credit card policies more clearly, as it would have saved a lot of time. I hope they can improve their communication with customers in the future.
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October 2023 by William Simpsom M.D.
Bryan was excellent. He explained everything in detail and was extremely polite. I am a surgeon and I will certainly recommend everyone I know to rent from this company and to ask for Bryan. My patients will love him!
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September 2023 by Jessica Davila
Rented from them twice! Staff was friendly. Prices were better than other big rental companies nearby. Whenever I’m back in town and in need of car, will definitely rent from them again.
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September 2023 by Daisy Torres
Loved the great service from beginning to end. Nancy and Herb from Midway were so nice, they helped made my trip perfect.
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August 2023 by Howard Leight
Class act operation. Even on a Saturday! Thank you Jessica!
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July 2023 by Cindy Marquez
What can I possible say about my favorite car rental place? I’ve been renting here for about 7 consecutive months since I moved to LA and I can honestly say I get excited to pick up my rental every time because I get to catch up with my favorite people. Amber, Nancy and Herb are so friendly. They are efficient and helpful. I’m very lucky to have this rental company so close to my house. Service here is a five star⭐️ ⭐️⭐️⭐️⭐️ for price, service and quality. Cars are clean, new, and the customer service is above and beyond. They treat me like family even give me pizza while I wait for my vehicle ?Love you guys !!!!
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July 2023 by jacqui bremner
Got upgraded vehicle which was great,Only negative was huge wait time in line after having a set pickup time.Great value, nice staffRemember not to only have debit cards for payment as don't except them.
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July 2023 by Cindy Bluesky
What can I possible say about my favorite car rental place? I’ve been renting here for about 7 consecutive months since I moved to LA and I can honestly say I get excited to pick up my rental every time because I get to catch up with my favorite people. Amber, Nancy and Herb are so friendly. They are efficient and helpful. I’m very lucky to have this rental company so close to my house. Service here is a five star⭐️ ⭐️⭐️⭐️⭐️ for price, service and quality. Cars are clean, new, and the customer service is above and beyond. They treat me like family even give me pizza while I wait for my vehicle ?Love you guys !!!!
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July 2023 by Cindy L.
What can I possible say about my favorite car rental place? I've been renting here for about 7 consecutive months since I moved to LA and I can honestly say I get excited to pick up my rental every time because I get to catch up with my favorite people. Amber, Nancy and Herb are so friendly. They are efficient and helpful. I'm very lucky to have this rental company so close to my house. Service here is a five star for price, service and quality. Cars are clean, new, and the customer service is above and beyond. They treat me like family even give me pizza while I wait for my vehicle Love you guys !!!!
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June 2023 by James Y.
Been a customer with this location for the past 3 years and they've always been great!Nancy and Herb were amazing at accommodating all my needs and going above and beyond for me.
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May 2023 by Pascal HAUET
Great experience with this agency and Nancy Rivera helped us a lot during he check in. Very helpful and sympathical.
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April 2023 by Shelley W.
One of the best car rental places around. The staff are courteous and professional and those snacks are the best. Amber and Herb are the best they have exotic, luxury and SUVs . The best kep secret around this rental company is a five star in my book.Thank you Midway
