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November 2023 by April Nowakowski
Super friendly and helpful. You can’t beat them in the area for rental cars.
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November 2023 by Coco T.
Amazing place i had a reservation at the location but it was far from were I'm so he helped me transfer my reservation to nearby by downtown LA midway and when I arrived transac was smooth took 5 min I had the keys in my hand and I was on my way thanks a lot highly recommend this location amazing staff that are there to help you not like other rental spots
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November 2023 by Daniel Hernandez
Super Easy, Super Helpful, Super Clean Vehicle. They were very accommodating to my needs and was able to pick up and drop off the rental around my work schedule.
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October 2023 by Gary T.
Great price for a car rental in July 2023 when I rented. Very reputable. Make sure you read their website and have all your papers in order: age, two forms of ID, return ticket, proof of insurance (if waiving), and know the contact info for avoiding penalty on a toll road.
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October 2023 by Erfan Karimian
I recently had the pleasure of renting a car from This Company, and I must say that my experience was nothing short of exceptional. From the moment I made the reservation to the time I returned the vehicle, every aspect of the process was smooth, efficient, and customer oriented.The booking process was incredibly convenient and user-friendly. Their website was well-designed and easy to navigate, allowing me to quickly find the perfect vehicle for my needs. The online reservation system was straightforward, enabling me to select my desired pick-up and drop-off locations, dates, and times effortlessly.Upon arriving at the designated pick-up location, I was delighted to find that the vehicle I had reserved was in immaculate condition. The vehicle was also equipped with modern features and amenities, providing a comfortable and enjoyable driving experience throughout my rental period.The staff members were friendly, professional, and knowledgeable. They greeted me warmly upon arrival and efficiently processed all necessary paperwork. Moreover, they took the time to explain the rental terms and conditions thoroughly, ensuring that I had a clear understanding of all aspects of my rental agreement.Overall, my experience with Them was exceptional in every aspect. From the seamless booking process to the high-quality vehicles and outstanding customer service, they exceeded my expectations. I highly recommend Them to anyone in need of a reliable and trustworthy car rental service.
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September 2023 by Bay R.
We love this location . The staff is incredibly helpful and positive . I love to mention the following people who helped us , they are superb. 1. Brady, manager, very very helpful 2. Chimé3. Yeimi 4. AdianWe love it here.
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September 2023 by Lubna M.
I've been renting here for awhile and the customer service is always great! Today Chimé helped me and got me a great upgrade. Process is always smooth no hassle.
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September 2023 by Maria G.
Excellent service from Aidan, (another gentleman too) and AmyCourteous, friendly, professional. Had to rent a car while my car was in the body shop, they picked me up from the body shop and dropped me off after I returned the car. The attitude is upbeat and courteous, it feels personal which is very nice when your car is in the shop. I will definitely rent from the again.Thanks!
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August 2023 by nico diacou
Yeimi was amazing ! This is the best rental company out there . I will definitely be back . The entire staff is great and their cars are nice!
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August 2023 by Alianza Rebelde Official
Kyre did en exceptional job helping me out with my rental and was able to answer all my needs and was very well taken care of I recommend coming to this car rental place
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August 2023 by Kathryn Thomson
We had great service both on the phone and in person. Very friendly and helpful. Great rates
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August 2023 by Bethany T.
The BEST car rental experience I've ever had!!! Seriously. I saw Yeimi wnd Chime when I picked up the rental and had the best conversations with them. It's so refreshing to have "transactions" be beautiful interactions. Dropping off I saw Yeimi again & Aidan and having the same kind of beautiful experience - Yeimi even remembered our conversation from days prior! Just a refreshing experience overall. Will come here every time I need a rental.
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July 2023 by Howard Harris
A pleasure to deal with. Close to where I live. Definitely my go to place when I need to rent a car.
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June 2023 by Blaire Ariel
Great customer service, friendly, professional, and fast. I just wish I could have figured out their shuttle situation when I first arrived. The shuttle situation from the airport is a bit confusing so I rented with another company for the first few days of my trip. However, their service and friendliness made up for it.
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June 2023 by Sadel Arlene
It's absolutely impossible to get someone on the phone there. They literally hang up on you or immediately put you on hold when you call and NEVER answer the line. I've waited 10 minutes, 18 minutes, and 34 minutes. It's horrible customer service. And, they've actually told clients to just go to Enterprise if they feel even slightly inconvenienced by a customer. I honestly couldn't believe they said that (that was at the Ocean Ave location). Unfortunately, this company just doesn't truly care about customer service.
