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July 2023 by Mai M.
If I could rate them zero stars I would. The customer service is TERRIBLE. The wait is 60 minutes plus. My doctor approved the medications since May but when I got to the store they said my doctor had not responded. My doctor called and told them it was approved and they continued to refuse to give me my medications (mind you it was just calciferol I needed replenished). My doctor had to call this pharmacy a total of 4 times and told me it was a mistake on the pharmacies part but they refused to take accountability. Don't waste your time here.
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April 2023 by Kimberly S.
The worst pharmacy I've ever been to in my entire life. If you like waiting in lines for an hour then this is the place to go. I will never return to this pharmacy.
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April 2023 by Ava W.
Although CVS Pharmacy pharmacy stores offer a large choice of products, the shopping process can be frustrating. I've discovered that the stores are frequently congested and disorganized, making navigation difficult. Furthermore, when I have questions or require assistance, the employees can be useless or unavailable. While shopping at CVS Pharmacy has some advantages, the whole experience could be enhanced.
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March 2023 by Nicole L.
Be Aware. CVS' security guard (specifically the seemingly young, avg woman with strawberry blond hair) may follow you around the store without any purpose except to intimidate and wrongfully racially profile you. Has this happened to anyone else? This security guard will stop her cigarette breaks prematurely to closely follow around Black patrons from aisle to aisle. She gets close enough in each aisle that you can smell the smoke from her cigarette. Be it said, that she singlehandedly makes the experience of shopping here at this CVS location troubling and extremely unpleasant.
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February 2023 by Jennifer J.
Is CVS having financial difficulties? No, they are not. They sell drugs. They are the nation's leading agribusiness cooperative, today reported net income of $1.7 billion for the fiscal year. So why can't they hire more staff? There is always a wait for the pharmacy. The ladies in the pharmacy are always really kind and professional and have worked there for years. The pharmacists can be hit or miss, and always seem to change. The cashiers are also super friendly, and I always say hello when I walk in. I wish they could keep the store a little cleaner though.
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September 2022 by Katrina C.
Not very efficient CVS pharmacy. They will call/ text that your prescription is ready, but it is actually incorrect or incomplete. Sometimes you arrive in person and the said prescription is not even ready yet. Incompetent staff-- pharmacists and techs alike.
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March 2022 by Charlzetta W.
Third location I visited this day, the other two had a lot of empty shelves more specifically the items I was looking for. I decided to try one more store. This store was well stocked AND staffed! This is the first time I have seen three cashiers at one time so that long line went fast as if it never existed. I had forgotten one item and didn't mind going back in to purchase it because I knew it wouldn't be a hassle.
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December 2021 by Z T.
Today I went into this CVS to purchase Tylenol and pick up my pictures I ordered. When it was my turn, Ana Medina helped me. She rang me up and asked if I wanted to use my "care cents"?. I didn't know what it was because no one had never asked me that. It totaled up to be $7.34. I said yes and really appreciated Ana for asking me because it saved me money. Thank you so much Ana. Keep up the good work.
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October 2021 by Oscar Z.
I am posting this review hoping it will prevent the same thing happen to onother person I have been using this pharmacy for a while and altough they are not too friendly I get my medication from there but this past week they did something completely unacceptable and yet very dangerous they put my life at risk on friday October 1st I got a call from my doctor telling me that I had tested positive for the H Pilory bacteria but unfortunately it was at very advance stage so we had to treat it aggressive and that he had already sent CVS the prescriptions so to go get them and start the treatment at once wich I did however my symptoms did not improve much so yesterday talking to my doctor he realized that CVS did not give the complete list of medications they omitted the most important of the antibiotics so I went to CVS and much to my dismay the chief pharmacist acted like whatever she said well you did not take it because you did not want to it's been sitting here in the shelf for 7 days I could not believe my ears I told her that my treatment may not work because of their mistake and her reply was well sir what can I tell you do want it ir not and I could see the staff smiling and giggling no wonder they don't care if they put people's life in danger they follow the bosses example now my liver is reacting in a bad way please who ever reads this don't trust that pharmacy always double check the list of your meds because in my case the consequences of their stupid and careless mistake could end up putting my life in jeopardy and I really want to denounce the attitude of the chief pharmaceutical leader such careless and disregard and disrespectful attitude towards a human life they put my life in danger because of their stupid and careless mistake.....
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September 2021 by LordsDay S.
The staff and manager Steve are the nicest real people. A breath of fresh air in a city of miserable ppl . Lost my glasses here and they all pitched in looking and really went out of their way to help me . Shocked I haven't had such good service ever in LA & certainly not in a Cvs .
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October 2020 by Rubi C.
If I could give 0 stars I would service is not good.... will need go back to this pharmacy ... lack of empathy for customers .... bad experience!!!
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September 2020 by K M.
Wonderful customer service! Pharmacy is a little slow but over all the manager of this cvs is great!
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August 2020 by Mike P.
What a NIGHTMARE. This location needs remedial training in customer service. No one knows anything and when you ask, the response is with an attitude.Love CVS, just not this one!
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June 2020 by Annalise L.
Worst pharmacy ever. The pharmacists are extremely rude and seem to have no idea what they're doing.
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May 2020 by Helen G.
Great staff starting with Steve the manager he is always sweet and accommodating for me with anything I ask! Steve shows great leadership by always thinking fast and is always smiling even in this time of craziness. The staff here are also wonderful and patient max has helped me look up stuff real quick on his phone to see if I would like the item for a present thank you for that. Keeja is never not helpful tells me when I have extra savings and is always nice to talk to! Tammy as well is a extra help and offered me help with a bag. Another member is Vanessa thank you for remembering me and helping me with questions and letting me know when the shipment would come for a product! Over all everyone at this location has been trained and is calm with the pandemic and stays cool even when people are yelling at them thank you for your services keep it up