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April 2024 by Rebecca P.
GOT FLEAS! My dog got fleas after grooming there, it was a hassle for us to rid. They don't clean their storage kennels, so a clean dog goes into a dirty kennel. This is the third time and the worst, so we are done. On top of that, my dog's tail was limping after the groom and his tail is always curled. When I called them to ask if something might have happened, the guy answered said a manager or owner will call you back. No call back and this has been 2 weeks now, no respect or courtesy for a long-time customer. Awful place.
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March 2024 by Yongjin K.
Do NOT go there. Apparently, it is "normal" to cut your cats' nails to almost their roots at this place. We were already distressed by their false advertisement on their prices, but to have our cat come back with bloody paws is ridiculous. The lady on the phone had the audacity to tell me that all we had to do was bring the cat back, but considering the condition our cat was in, we wanted a refund and a formal apology. She denied the refunds and even questioned us saying "is it about the money or the cat". If we are bringing our cat to your establishment, we are expecting our cat to be perfectly fine after it and not having bloody paws. After they first started bleeding, why did you guys keep on going and harm his paws even more? Why weren't we notified when it did happen? The owner of the place also told us, "I hope you're happy after getting your 50% refund". Ridiculous. We are not happy, as it is absurd that you guys are harming our cat. Currently, our cat's paws are still irritated and splintered. If anything happens, expect a vet bill heading your way.
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December 2023 by Samantha S.
Amazing products and staff! Gabriel was very knowledgeable, kind and over all super helpful. Brennan and Kiara were also making staff members. All very friendly and welcoming. 5 star and I recommend greatly. -Samm
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November 2023 by Marla H.
I can't say enough good things about them! My 14 week old kittens needed their nails clipped and we couldn't seem to do it. I found them fairly nearby and because of a recent cancellation they were able to see us quickly. It was such a warm, friendly staff whos love for pets was obvious. During the drive there my kittens acted traumatized, the drive home they seemed quite content. We're assuming from the TLC!
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October 2023 by Roni Leiderman
Professional, friendly, knowledgeable owner and staff in a most warm and inviting store. A zillion times better than the chain pet shops.
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October 2023 by Katy F.
We were urgently looking for a particular product, and Neil went out of his way to help us find and get our hands on something that would serve our needs. A delight to deal with and I hope to do more business with them some day.
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August 2023 by Tina M.
so I have used them once before for grooming and I was first person of the day no issues. I made an appointment and was told they had 130pm and the groomer would stay over to accommodate me, I showed up 10 min early and they said I'll just take him and put him in the kennel. I asked why I have a 130pm appointment. I came back an hour later to check on him, and I asked how much longer I was told curtly it's a 2 hour time frame. I asked if he was even worked on. they replied he had been washed and was in the kennel. so they washed him and threw him back into the kennel wet. this is unacceptable. I will never come here again or recommend these groomers.
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August 2023 by Joshua Feinman
Grooming services were expensive and produced no positive results. Dog smelled about the same as when she went in, and already itching quite a bit, also had plenty of loose fur still and dander on top of coat. For the high price tag I'd like to give this place 0 stars, because I received about 0 results from the grooming. Waste of time and money.
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August 2023 by Jackson Benvenutti
This place is wonderful. It was our first time there. The owner Neal is a great guy, and Cormick in the grooming department did an absolutely miraculous job!! We will definitely be going back!
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August 2023 by Carina Larsson
Omg.Best grooming place ever.Skiddish Coco came home so clean and happy.???????
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July 2023 by Christine C.
Thanks to everyone at My Pet Naturally for the great customer service! This was my fourth time taking my mini schnauzer there for a groom and they've done great work every time. This time I could have been more specific with the l groom I wanted so upon getting my dog back and realizing it wasn't exactly what I wanted, the staff were very understanding and kindly worked with me to make sure it was perfect which I very much appreciated. Thanks again!
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June 2023 by Jodi Bowers
Great selection of food, Stella and chewy’s and my pup booger’s favorite k9 food toppers. Also they have great prices for the care that they put in for the dogs grooming. ❤️? happy pup happy life
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June 2023 by Guy Tabibian
Great local pet store with great prices that are better than the big website. I like the owner and we geek out about our chickens every time I see him. The staff is always nice, the place is clean, well organized and massive selection for all pets. Highly recommend
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June 2023 by Guy T.
Great Local pet supplies store. I get all my chicken supply feed here. I've shopped at the big stores and online but this little place still has better prices and comparable selection. They also have the best chicken bedding selection in all or metro Los Angeles. The owner is pleasant, personable and knowledgeable. We always talk about our chickens and I always consult him with with my coop questions. The staff there has always been super nice and helpful as well. They also have all kinds of goodies for other animals.Highly recommend
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June 2023 by Michael M.
Fantastic selection of raw and natural foods for my pup. Owner is extremely knowledgeable and helpful. MPN is the only store I trust for my little lazy Arthur.