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March 2024 by Mlei P T
There's new items and love to shop around...shoes are always have great choices
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February 2024 by Elizabeth Deo
This review is specifically for my experience today in the perfume department. My birthday is next week and so I wanted to treat myself with a new perfume. I tend to wear unisex fragrances and initially headed into the women's side. I was barely acknowledged and when I asked how things were sorted they just said “brand” and no one helped me find anything. I was feeling a little overwhelmed and defeated, because there were so many options, and I didn’t know where to start. I then wandered onto the men’s side, where I was promptly greeted by Vanand. He asked me what I was looking for and what perfumes I currently use. He was able to give me a few recommendations immediately and the very first one was absolutely perfect and what I was looking for. What could have been a very disheartening experience ended up being a great one, so thank you Vanand for killing it.
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February 2024 by Teresa Rosales
Great prices and variety
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February 2024 by Gillian Miller
Girl at the lingerie counter and her “supervisor” had terrible customer service skills, which is insane to me when that’s your job. Treated me like I was an idiot for trying to return a skims shirt with the receipt that didn’t fit right - bc the tag was not attached. I said I had the right tag at home and it fell off when trying on and they still treated me like I was crazy for thinking I could return it. Using words like “literally” every sentence, demonstrating obvious brain rot, lol. I went to century city Nordstrom and had no problem returning my item.
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February 2024 by Anastasia
Thank you for having a nursing mothers lounge it makes shopping with my baby at the Grove very convenient however there are things to say about it: once a SA came in while I was nursing and lay down on the sofa next to me, which made me feel very uncomfortable.And PLEASE PLEASE clean/ replace this stained armchair. and the side tables are all dirty and never wiped.
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February 2024 by Simon Alexander
I walked in not looking to buy a new fragrance but only to browse. Went to the Diptyque, Byredo booth just to smell & I was presented with the GREATEST fragrance advisor I have ever encountered, Michelle Diaz. She was AMAZING ! 10/10! Extremely helpful & patient. Asked all the right questions & I left with a bottle of Byredo. I did love the fragrance I purchased but I bought mostly into the customer service I received. I wish she worked in my hometown I would only go to her. She had so much knowledge and knew exactly what she was selling not like other advisors I've encountered.
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February 2024 by brittany newell
Feb 13,2024 alaina was my associate today that helped me out with my Valentine’s Day outfit, thank you so much for all of your help today. It was very much appreciated. I will be back2023: Love Nordstrom as always. Coop in the shoe dept was amazing, hes my new to go to for shoes ?
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February 2024 by Marc Cram
No wonder old people love these outfits
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February 2024 by Brandon Britt Smith (Travelin Smitty)
Needless to say, my wife found several pairs of jeans here with ease! The staff was super helpful, and the store was immaculately clean. I also have to commend them for the complimtary drinks they brought me while I sat and watched her have fun. If this store doesn't have it, you probably don't need it. ?Safe to say, we will be here again on our next adventure out west.
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January 2024 by Ann Szilagyi
Jenny at the perfume counter was knowledgeable and so helpful in guiding us to our perfect perfume choice!
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January 2024 by Jesse Smith
Top notch, white glove service always at this Nordstrom location!
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January 2024 by Min Cho
Michelle at the Byredo helped me great selecting holiday gifts. She is amazing!
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January 2024 by Yvonne Muir
Loved the sale they were having.
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January 2024 by sline eilat
Best in the area
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January 2024 by Oleksandr Gamaniuk
Parking tickets can be validated inside