O'Reilly Auto Parts store #2957 in Los Angeles, California, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and provides a free Loaner Tool program for special tools needed for repairs. Customers can speak with knowledgeable Parts Professionals if they are unsure where to start with their repairs. Reviews highlight the store's excellent customer service and knowledgeable staff. Several customers appreciated the extra effort made by employees to assist with battery issues, including providing jump starts and installing batteries in challenging conditions. The staff's dedication to helping customers was especially noted when compared to other stores, with some customers mentioning the staff's willingness to go above and beyond. Customers also praised the store's convenient location, plentiful parking, and the availability of free diagnostic tests. However, some reviews mentioned minor issues with customer attention, such as wait times or staff not immediately acknowledging customers. Despite these small concerns, overall experiences reflect a friendly and helpful environment, making O'Reilly Auto Parts a reliable choice for auto parts and repairs in Los Angeles. With over 6,000 locations nationwide, O'Reilly continues to serve customers with quality service and products.
