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June 2023 by Keshean
Very nice guy and his wife are a good help
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May 2023 by Mitra Vahid
I love this store they staff are super nice a caring and they have super nice items
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February 2023 by Lana Kimmich
My friends have always told me that if I want the best deals on diamonds and gold, to go to downtown. Well I finally made the trip and after stumbling upon Palacio De Oro, I'm so glad I did! I walked into several different jewelry stores and was either upsold or barely given the time of day. But the woman who helped me in this store was friendly, helpful, knowledgeable, and actually cared to take the time and find me the types of pieces I was looking for.They have a great selection of unique pieces, and their prices are very fair amidst their neighboring competitors. I ended up with the most gorgeous necklace, bracelet, and ring and I'm thrilled! High-quality pieces and excellent customer service, I can't wait to go back!
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February 2023 by Nora Zeribi
Great store ! Very nice people ! Great choice
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October 2022 by Peter G
If I could give 0 stars I would they say they are selling 14k but sell 10k. I basically got ripped off paid for 14k for a chain and rings and got 10k I would stay away from this place there’s plenty of other places and more honest people.
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July 2022 by Jon O.
Just asked for a quote and the lady was very rude. Went down the street to another store and they were nice and welcoming. Sales mean to sell not to be rude to people trying to make you money
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June 2022 by Maggy B.
Finding a place in downtown LA for jewelry is quite difficult I am so glad that I found this spot here the owner and the entire staff are so kind and generous 100% knowledgeable of what they are doing I would highly highly recommend this place again prices are very good the options are fantastic please do not skip out on this place
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March 2022 by Ivonne
(Translated by Google) Everything. ugly and expensive(Original)Todo. Feo y caro
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October 2021 by Jessica M.
Wow . Decided to stop here after looking at a jewelry piece someone posted . Come to find out it wasn't ready to purchase . The owner was able to make it for me in an hour or so !! . I am from out of town so I appreciated his efforts in making the piece with little notice . Honestly don't waste your time going into the other stores nearby . His attentiveness and attention to detail set this place apart from the rest . The staff was friendly , things were organized and the price I was quoted was even better than I imagined . Came here for my birthday and left a happy customer will be returning for the holidays if not I can order and have it mailed ! . The place accepts card but parking is hard to find so beware . Thank you palacio De Oro
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September 2021 by Nicole Q.
Went in and found exactly what I was looking for and then some. Cyntia and the other ladies were great and helpful. Reasonable prices and very good customer service. I will shop here again.
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June 2021 by Lynn U.
This store is amazing, a family owned business that treats you as such. Palacio De Oro has a welcoming staff, offers a great variety of jewelry for all tastes, and has great prices to boot. There's no need to shop anywhere else!
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May 2021 by Gladys Correa
Bought a chain n charm said it was GOLD! Took it because it was changing color they told me it's because it's white gold that it changes color with time but they can polish it for free n deep in yellow gold for $25.00 also I. Can take it to any jewelry store n they will tell u it's white gold. Dnt go it's fake gold!!
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April 2021 by Andrew Jimenez
If i can give this place no stars i would .this place sold me a fake hollow chain. Told me the chain was 14k but it was some 10k plated yelloe metal i went to get it checked and it was fake. I spent 600 dollars.NEVER GO HERE !!!!!!
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April 2021 by Liliana Loera
To expensive
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January 2021 by shell l.
Thank you amazing customer service. The young lady who helped us was super and helped me get the right pieces. I also Got my bracelet and necklace fixed on the spot, which by the way I didn't purchase there and they also cleaned them. They were upfront that it would take about 45 minutes to get the repairs so in the meantime I purchased a beautiful religious medallion and 2 chains I had been looking for. I was able to try the piece on and check the length against my skin to make sure it was the right fit. They were accommodating and friendly. Let me save up some money and I'll be back!