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February 2024 by Snorre Schjønberg
A hidden gem! Really good vibe, excellent location and friendly staff. Room was very good and clean. Safe and friendly. 10/10 would
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January 2024 by Keance Miller
Palihotel Melrose Avenue is providing amazing service
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January 2024 by Jacob Kolosov
My stay at this hotel was marred by several discomforts that need attention. Firstly, there was constant music from the lobby/restaurant starting at 8 AM and lasting until 7 or 8 PM. This, coupled with the paper-thin walls, made it easy to hear other guests sneezing, coughing, and even having clear conversations.The room’s dark green color further dampened my stay, creating a depressing and gloomy atmosphere. Additionally, the absence of controlled air conditioning in the rooms was a major inconvenience. The central AC system, being out of my control, left me unable to adjust the room temperature to my comfort.The room design also lacked practicality. A tiny “bar chair” served as a nightstand next to the bed, which was both impractical and ineffective. Moreover, the lack of charging outlets near the bed was a noticeable oversight.The hotel’s location on the main street introduced further disturbances. Constant noise from passing traffic, honking, and a visible homeless encampment from my room’s balcony were distressing.To add to these issues, the Wi-Fi connection was unstable and kept disconnecting, which was particularly problematic for me.Attached is a picture illustrating some of these concerns.Overall, these aspects significantly detracted from my experience, and I hope the hotel management will address these issues for future guests.
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January 2024 by Nella Gil
I stayed for 4 nights; luckily for us they were cool nights. The room has no A/C control so there is no way to set your own room temp. This adjustment is made thru the web site , you have no way of knowing if your request was read or not. The rooms are a bit dark, comfortable beds. We did not have a car so we had no issues with parking. The restaurant had great breakfast I think it was the highlight of our stay.
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December 2023 by Kimberly Toth
I'm currently here for the weekend, and going to extend my stay. Highly recommended. It's darling and the cafe is awesome.
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November 2023 by Cameron Stevens
FREEZING cold in the room due to central shared air conditioning system; it's really lipstick on a pig this place. I really want to love it but there is no water aside from really expensive bottled water.... Noise wasn't an issue from my experience apart from the noise transfer from upstairs which I guess is pretty bad when hu think about it... the temperature control was horrendous and the reason for the star rating.
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October 2023 by Mark Kolesar
A unique boutique hotel. If you want a break from the big hotel chains, it has a unique charm and an old Hollywood style. Services are limited and the restaurant/bar does not serve food late, but there is a well stocked fridge and snacks in your room.
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September 2023 by Linda Lopez
The rooms are too dark but comfy bed and pillows. it is very loud all day, especially if you're facing the street. During the day, the room service ladies are too loud. The ear plugs dont help.There is no microwave or extra space in the fridge to not have to leave your room. The restroom door is glass, and there is a skylight, so you can't keep the light from coming in, and having a completely dark room parking was the WORST. There is no direct access. You have to exit the hotel and walk around to an alley to get in. No phone for direct contact to reception. Everything is through your phone, like the website for guests. The only good thing was the girl and guy from reception they were very nice and helpful and another guy nicely dressed, probably the manager he was also nice. Also, it's a good thing there is a mini market across the street literally steps away.
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September 2023 by Loper painter
I travel the country for work, and this is one of the worst hotels I've ever stayed in. Currently sitting in the room, and after asking for the air conditioning to be turned off twice (because you cannot turn it off yourself from your room) yet the AC is still blasting. There are no phones in the room to contact the front desk, the alarm clock went off at 4:30 a.m. there were homeless people outside of the hotel screaming all night. Trash trucks blaring down the alley at 5 in the morning. I do not understand how they justify the price for such a janky, small, loud, rundown hotel. I will never be back and recommend if you are ever in Hollywood, not to stay at this hotel. Absolutely awful. Very deceptive how they present the hotel online.
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September 2023 by jasmine colombo
Worst experience ever I would never recommend going to this hotel!!!! homeless people living across the street on the sidewalk right in front of the hotel not a safe place for children & the hotel elevator looks like it’s about to break down the rooms look like cabins & the Staff is unhelpful with getting back a refund. Worst experience in my life with a Hotel. !!!
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September 2023 by Mel Rose
Beautiful hotel. Always always friendly staff. I have to book artists here for work and they are always SO helpful and accommodating with my reservations and requests. Never had anything but compliments on the stays here! We love it.Rooms: Very well thought out and comfortable but practical. Various sizes as well! Easy to plan for any of your needs.Safety: In a nice area!
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August 2023 by Michael N Brockman
This place is epic!!! The location, atmosphere, room quality, water pressure, cleanliness, service, everything is top notch!!! Cafe on bottom floor. So great for the $$Rooms: Super clean!Nearby activities: Great stores & restaurants nearby! You’re in Melrose so it’s great.Walkability: Everything feels safe, even at night! Sidewalks everywhere.Food & drinks: Once again, being in Melrose you get top notch food/drinks.
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July 2023 by Monique M.
I can't not discourage you from staying at this hotel enough. Terrible management. Hidden fees. Lack of transparency about rules and regulations. Got told we were smoking in our room when we were not! Then got charged $500 for it even after disputing it. Manager even tried to claim he found cigarette butts and ashes in our room. Just lies. Don't stay here! Short Stories is better!!
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July 2023 by S J.
First off, I was not impressed with just about everything. This place was a former nursing home. That means there wasn't any insulation in the walls, so you could hear everything in the rooms around you. There was not any temperature controls/thermostat in the room therefore you were at the mercy of the windows. The furniture including sofa, desk, bedframe and chair was all very used even though I felt that the mattress could be new. Bathroom seemed very basic and small. This facility also went with dark and drab decor and colors.The other issue was that hipsters were running this place while the demographic when I stayed there was close to sixty years. The staff was polite but everything had be done with today's technology using your cellphone. That was not user friendly. Since I stayed there during Christmas there wasn't any communication about restaurant hours and referrals for other spots to eat. Christmas morning the staff didn't even know how to make coffee.The location was great but with everything else totally outweighed it. I am sorry to say that I could not, in good conscience, recommend this establishment. As Bette Davis said "what a dump"...
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June 2023 by michael allan
Rather unfriendly check in experience. Accused of making two reservations. I did not. Noisy rooms, I see why they provide ear plugs in the room. No coffee in the room. Have to buy one after 8am coffee in lobby ends. Nothing about this place would entice me to return.
