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February 2024 by Albina Filatoff
My Cocker Spaniel, Goldy, has been under Dr. Pasternak's care for about four years. Last summer, she developed a stubborn ear infection persisting for three months. Despite trying various drops, pills, and ointments with little success, Dr. Pasternak surprised me by prescribing supplements instead of antibiotics. Remarkably, my 12-year-old dog is now as lively as a puppy, her ears have cleared up, cysts around her body have diminished, and her energy is through the roof. Dr. Pasternak's holistic approach, integrating traditional and alternative therapies, impressed me with its comprehensive care. His emphasis on addressing root causes rather than just symptoms reflects a commitment to overall pet well-being. Clear communication and personalized treatment plans further contributed to this positive experience.Thank you Dr.Pasternak and your team!
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January 2024 by Yili H.
I had to take my pup to get a vaccination and this place was very efficient, my pup was out in a minute. Since my pup is quite fearful and anxious, I let him go in with Dr. Pasternak without me and they did great.
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January 2024 by Ruth Hasty
Took my 19 yr old cat in to see Dr. Pasternak because of diarrhea. It was the calmest vets office I have been in. Staff was lovely and Dr. Pasternak obviously knows his stuff and had me in and out with Lucy in under half an hour. He is an obvious animal lover and the price was really reasonable. I will be staying here with my kitties.
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January 2024 by Christine Murphy
Dr. Pasternak and his staff are absolutely wonderful. We brought our dog Bowie in as a complicated case and very sick about a month ago. We were told by a specialist at MASH that our sweet boy had max 2 months to live, so we wanted to see someone who practices both holistic and traditional medicine to make him as comfortable as possible for whatever time he has left. Dr. Pasternak’s treatment approach so far is doing wonders- Bowie has energy, a great appetite, and is looking better than he has in several weeks. Time will tell, but in the meantime we are so grateful for this vet and his team! He’s kind, patient, thorough, thoughtful and incredibly well versed/researched in what he does.For those who left reviews about his demeanor- maybe he’s an excellent vet because he likes animals more than people! I know I do. Regardless we disagree with you. He’s lovely!
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January 2024 by Piper R.
I was referred to this vet clinic by Wags Club daycare to receive a quick influenza shot for entry into daycare today. I was charged for a full exam that was not given. The doctor did not use a stethoscope to check my dog's heart, he did not check my dog's abdomen, he did not look inside my dogs ears, he also didn't check my dogs, spine or hips, when I asked why I was charged for a full exam when one was not given I was told yes they did, you just didn't see it. I WAS IN THE ROOM. If you enjoyed being gaslit at the veterinary's office, this is the place for you. I understand the reason it was completely empty on a Saturday. As an owner of 4 dogs who also fosters and volunteers in rescue, my mind was blown at the lack of care and honesty at this clinic. Waiting for the "pictures" they claim to have of the "exam". It better include a picture of a stethoscope touching my dogs chest, and a hand touching my dogs abdomen.
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December 2023 by Raheleh M.
The best vet I have gone to in the westside. The dr. Is very caring and honest. He is a wonderful person. My dog and cat were under his care and we love the service we received. Thank you for your kindness and support.
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November 2023 by Sass J.
I'm giving him 2, because his staff is nice and seeing a vet these days is so hard, and this vet allows drop ins. Simply put the guys a jerk. He hates humans and doesn't seem like a pet person either. If you are in a bind, it's better than nothing, but hes incredibly rude, terrible bed side manners, so beware.
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November 2023 by Tyler Allred
The best. My once upon a stray cat Charles was a medical mystery with nothing but grim outlooks and little information from other vets. Dr. Pasternak made the reality of his health situation clear and has continued to treat him as needed. Despite his trials and tribulations, Charlie is alive and thriving.
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October 2023 by Gia P.
Dr. Pasternak, Glorie, Abby, Saul, Sarka and the team have been taking such good care of my senior cats. One of the pluses: my cats are calm when visiting. When I used to take them to other vets, they'd be shedding so much fur due to stress. Here, they are calm throughout their exams. Consistent 5 Stars for every visit!
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October 2023 by Ron H.
Traumatizing. If i could give -3, i would. I hate leaving bad reviews b/c I'm an author and I know bad reviews can ruin you for years. However, this was so bad I felt the public needed to know. 10/5/23: I brought my 12wk puppy to get shots. He didn't acknowledge me or my dog when he got in the room- just asked the med tech to grab her and put her on the table. Then roughly yanked comb through her fur- she yelped. Listened to her heart for literally 5 seconds. Then abruptly stabbed her with her shots. Puppy yelped and hollered and peed. Med tech put her down and she immediately ran to me and hid behind me shaking. She hadn't even been nervous before. Then, Pasternak still didn't introduce himself, tell me about pricing, or let me ask questions. He angrily yelled at me, telling me she needed more socialization because she shouldn't be so scared. I hadn't taken her on walks yet b/c she hadn't been fully vaccinated. He cut me off and yelled, "Listen to me! You are setting her up for failure. The first six months are the most important for socialization! Introduce her to people and dogs you trust." Chastened and shocked, I just replied, "Yes." He nodded and told me to come back in a month for 16 week shots. I didn't get to ask him questions, he never checked her mouth, eyes, ears, paws, legs... I don't know if she's at a healthy weight or not. I had to ask the front desk what shots she got. I have no idea when to start brushing her teeth, how much vomit or diarrhea is normal and not worrisome, and what conditions to look out for. My puppy is a service dog in training- she is now terrified of brushes after he yanked the one through her fur once and then shot her while holding her down. This is a serious issue. For my health and hers- I need her to feel safe at the vet. I feel comfortable posting this because it's the truth and he can get mad all he wants- we are never going back there.
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September 2023 by Daniel B.
Bottom-Line: Pasternak is a great choice if you're willing to spend a few more dollars. In exchange, you get peace of mind and reliability. Pasternak sees patients on a first come, first serve basis. Which honestly works to your advantage as I was seen immediately. Also, Gloria was quick to respond to any emails for all my needs. Management definitely runs a tighter more organized ship. The scene is way less chaotic than some of the other veterinarians in the area. I felt calm and at ease here. I came here to get my cat a routine check-up, but also treat him for fleas after my apartment became unfortunately infested. I was seen immediately. The doctor was knowledgeable and spoke economically and commanded a sense of authority. My cat was prescribed some revolution and treated with fluids. I was prescribed with and a flea comb, and spray to kill/repel the fleas. I ordered the recommended blood tests since my cat is old. Everything came to about six hundred and some dollars. This is a little on the high end. Fortunately, my cat's labs were all clean. Nothing can beat a clean bill of health. There is some room for improvement though. The tiny flea comb was $15. It didn't even last a week. I thought I'd be buying one of those higher priced, but durable 'made in America' type items. It wasn't. The combing metal thistles broke off in less than a week. Also, unfortunately, at the time I requested, this vet had only 2/3 shots I needed to get my cat his updated shots. As a result, I had to go somewhere else. This wouldn't have bothered me too much if not for the fact that I had to again pay another mandatory fee for the 1st visit.
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September 2023 by Tony J.
If you have to see Dr. Pasternak, I'm sorry - vets are not cheap. Here you're basically are paying for experience and he has loads. He knows everything there is about dog diet, cat behaviors and probably has done work on all of your farm type animals. It's usually busy, so try and go on off hours and call ahead. I wouldn't expect super speedy service or lots of pet bedside manner from Dr. P - it's just not his style. He focuses on the issue(s) and possible solutions, of which he shares rather than forces. I have had about 6 pets with him and he as done right by me. He isn't about the money it would seem, he bills fair but if you have need repeat pills there is pet insurance and maybe cheaper sources for some pet medication. They have plenty full parking, free dog biscuits, water and green-ish grass area for relieving pets.
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September 2023 by Fred D.
Very knowledgeable, caring, no bull Dr. who doesn’t try to make a sale.Love this guy.
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August 2023 by Shirley S.
Wonderful! He is kind and gentle with all animals and forms a open connection with each one. You can trust that he and the staff will do their very best for you and your animal!!
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August 2023 by Brigitte S.
What a spectacular experience. We just returned home from our first visit-- and we are blown away. FINALLY found our vet to solve our Luna's medical mystery-issues by employing root cause healing that utilizes the best of Eastern and Western medicine. Dr. Pasternak was the most intelligent, direct, thorough, efficient, comprehensive, undaunted, kind and caring, resourceful, experienced leader at our exam this morning. He is hands down the holistic vet of our dreams(!) His team was equally stunning-- Abby and Glory and Saul were all stand outs in how luminous, substantive and responsive they were. Everything was beautiful at the clinic: spotless, organized, well designed and so full of love and teamwork. One of the other patients who heard it was our first time even came over and whispered to us-- "this is the best vet in LA!" and we would whole-heartedly concur with that assessment. Dr. Pasternak gave us a miracle of healing this morning with Luna. Our tears of gratitude and relief upon leaving there, was a gigantic gift to feel. Thank you to the whole team! Even Ally the free roaming sweet kitty. Luna was so relaxed there (which was our first indication of how special and different this place is) because all three of us could immediately feel that we found the light at the end of a very terrible and long, dog-distressed tunnel. Thank God for you all. Your work truly changes and helps lives. Four and two leggeds, alike. p.s. here is a handy breakdown of other vet realities we have seen firsthand, since adopting Luna: a) VCA = an uncaring revolving door and overpriced, exploitative money pit b) Boyle Heights 1st St vet = We adored Dr. Victor until he almost killed our dog with irresponsible treatment, so nope won't ever be going back there c) Access 24 hour west LA Vet Clinic = great for an emergency, but otherwise detached and solely allopathic in approach d) Aristide Mobile Vet = avoid avoid avoid at all costs. Horrifying experience e) Marc at Petstaurant = brilliant and has helped us the most out of anyone f) Modern Animal = a false illusion of any real and ethical care, but rakes in $ Until today, that is, with Dr. P!! They will be our only spot from here on out(!)
